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Sandman Hotel & Suites Kelowna

3.0 star property
Unwind in style with an invigorating spa visit or energize your day by taking advantage of convenient services.

Choose dates to view prices

At Sandman Hotel & Suites Kelowna, nestled in Dilworth Mountain Estates, experience a warm welcome with amenities like dry cleaning/laundry services and a 24-hour business center. Enjoy relaxation at the spa tub or indoor pool, then refuel at one of the two on-site restaurants or grab coffee/tea in the lobby. Guests rave about the helpful staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is ₹11,012
₹12,921 total
includes taxes & fees
7 Jun - 8 Jun
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Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The property will be renovating from 25 July 2025 to 1 August 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sandman Hotel & Suites Kelowna have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sandman Hotel & Suites Kelowna?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites Kelowna on 7 Jun 2026 start from ₹11,012, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sandman Hotel & Suites Kelowna pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Sandman Hotel & Suites Kelowna?

Self-parking is free at this property.

What time is check-in at Sandman Hotel & Suites Kelowna?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Sandman Hotel & Suites Kelowna?

Checkout is at 11 AM.

Where is Sandman Hotel & Suites Kelowna located?

Located in Dilworth Mountain Estates, this hotel is within a 10-minute walk of Orchard Park Mall and Orchard Park Shopping Centre. Mission Creek Regional Park and Planet Lazer are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.0

Cleanliness

6.8

Amenities

7.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 617 out of 2015 reviews
Rating 8 - Good. 456 out of 2015 reviews
Rating 6 - Okay. 409 out of 2015 reviews
Rating 4 - Poor. 283 out of 2015 reviews
Rating 2 - Terrible. 250 out of 2015 reviews

Reviews

Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal hotel for a young family, easy access to the interior pool and very modern and updated rooms. Would absolutely return next time we travel through Kelowna!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Eghosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was very nice staff are very friendly and helpful all area was clean and nice will stary here again
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kellan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and wonderful front desk staff. Made the stay even better
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice staff, great hot tub/hot tub area, great bar in the lobby, great hotel for a few nights stay
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room no issue checking in or out!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice view of the city in our tower suite, good overall location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Amber D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub and pool was great and there is a whole bunch of difference food options right within walking distance. I would definitely stay here again. Staff was very friendly and accommodating.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Neat and friendly staff
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service
My only complaint was that I had booked an atrium room and they changed it to an outside room. The stairwells are in need of a cleaning. Staff at the front desk very good. We did not use any of the amenities at the hotel.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Samuel

Clean and comfortable rooms
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and proper
Stayed 1 night in Apr 2026
Verified

8/10 Good

Frederick Kenton

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Under renovation so some inconveniences but excellent they are upgrading. Rooms are comfortable. Good location for a good price.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Timothy Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and in good condition. Have nothing to complain about. The pool was nice, and pool area clean. Will stay at again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
Staff at check in was great, kind and fast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

tamara

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to airport
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very comfortable despite the renovations which we didn't find impactful at all. The front desk agent was particularly wonderful upon check-in as she went above and beyond to accommodate an additional child we had travelling with us. Thanks for a great stay!
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Laurie

Liked: Staff & service, amenities
Disliked: Cleanliness
The lobby area and hallways were in great condition. The staff were present at the front desk. The restaurant options on site are great. Our room definitely needed a renovation, The bathtub and toilet were in poor condition (grout, porcelain, etc) Towels by the pool were non-existant and when asked they did not bring any out for 45 minutes.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, spacious room for the queen size. The gym was nice and big, would like brighter lights in the gym but other than that the size and equipment was good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kris

Liked: Cleanliness, amenities, property conditions & facilities
The Staff was amazing super friendly and very helpful. Even during Renovations the location was very clean and organized. The Denny’s Restaurant was a great spot as well. 5 Star experience.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and location is great.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Room was great - staff were good Internet was tricky
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness
Very clean, friendly staff, convenient late night restaurant available downstairs
Stayed 1 night in Dec 2025
Verified

8/10 Good

Robert

Good bang for the buck. Guest services were excellent.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Diane

Liked: Cleanliness, amenities
Friendly helpful staff, clean room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cassandra Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very friendly and accommodating to my wishes. My bed was so comfortable and I loved being so close to the shops around the hotel
Stayed 2 nights in Jan 2026