Does The Towers At Kahler Grand Hotel have a pool?

Yes, this property has an indoor pool.

Is The Towers At Kahler Grand Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Towers At Kahler Grand Hotel?

Valet parking is free at this property.

What time is check-in at The Towers At Kahler Grand Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Towers At Kahler Grand Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Towers At Kahler Grand Hotel located?

Located in Downtown Rochester, this hotel is within a 5-minute walk of Shops University Square and Mayo Clinic. Mayo Clinic Hospital - Saint Marys Campus is 1 mi (1.6 km) away.

The Towers At Kahler Grand Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Sherry

4 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Concierge was amazing! Breakfast and amazing dinner included with stay. Literally across the street from Mayo and Ruth Chris on the first level.

Stayed 1 night in Oct 2025

10/10 Excellent

David

6 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location next to Mayo Clinic.

Stayed 1 night in Nov 2024

10/10 Excellent

Steven

5 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place and the concierge service is incredible.

Stayed 2 nights in Feb 2024

10/10 Excellent

Christine

18 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great place to stay if going to Mayo. You don’t have to go outside to get to the buildings at Mayo with the subway level. Food is good for 2 meals a day. There’s room service & deliveries from Instacart if needed for groceries or outside food/beverage source. Personalized concierge service is good. Our stay was 10 days - they accommodated our extended stay flawlessly. My only complaint is the room temperature everywhere; it can be stuffy moving place to place. Take a fan to cool off in your room.

Stayed 4 nights in Jun 2025

10/10 Excellent

Renee

8 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hospitality and very helpful, I will stay there anytime I need to be in the area.

10/10 Excellent

Julie

6 Nov 2024

Liked: Cleanliness, amenities, property conditions & facilities

Convenient to the Mayo Clinic. It was so nuce to have a place to rest between appointments!

Stayed 1 night in Nov 2024

10/10 Excellent

PAMELA

27 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great breakfast

Stayed 8 nights in Nov 2023

10/10 Excellent

Kelly

17 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff here is outstanding and the rooms are spacious, updated and clean. This is my second time staying and I’ll come back again if I’m in town.

Stayed 1 night in Nov 2023

10/10 Excellent

Caroline

5 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are super helpful.

Stayed 2 nights in Jan 2023

10/10 Excellent

Elizabeth

30 Nov 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The concierge service was excellent.

Stayed 1 night in Nov 2022

10/10 Excellent

Rolland

4 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable and convenient

comfortable convenient staff was amazing, very helpful and accommidating

Stayed 3 nights in May 2024

10/10 Excellent

judy

20 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

food in the concierge lounge was great. worth the extra cost for the convenience of location to Mayo Clinic and the ease of meals across the hall.

Stayed 2 nights in Dec 2023

10/10 Excellent

Jan Jeffrey

1 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely exceptional service, especially from David. Wonderful meals/snacks and super comfortable bed!

Stayed 2 nights in Aug 2023

10/10 Excellent

kainath

28 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Tower is amazing

Stayed 7 nights in May 2023

10/10 Excellent

Michael

9 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was amazing. The staff though were above and beyond. Truly what customer service should be about.

Stayed 3 nights in Sep 2022

10/10 Excellent

christopher

2 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service top of line

Stayed 2 nights in Apr 2024

8/10 Good

Sandra

11 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Employees were very nice although the reception lady was a little confused. Property needs updating. Mattress was soft. Complimentary food on the concierge level was mediocre at best but the drinks were nice!

Stayed 2 nights in Oct 2024

10/10 Excellent

Jack

13 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was outstanding. Shane in particular (although all other interactions were very positive) worked to understand our needs and met or exceeded the support expected. Really an unusual and very positive experience. So close to all the Mayo service nearby. Will stay here again when we are in town (lots of great treats/drinks/extras too)!

Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

6 Mar 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel if you like the old, grand style

I like old, grand hotels. The top two floors of this hotel are like that. The day concierge was nice, and she was helpful and friendly. The night concierge was not helpful, and was in a hurry. I would stay there again because I prefer that old style room and hote to the newer, nice Marrit and Day's Inn.

4/10 Poor

Jennifer

20 Dec 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

We like the concierge services and the private lounge and the amenities that were offered to us. We had an issue with water pressure in the toilet. We left a message and had to call back 4 hours later when no one re. Toilet worked for a few hours and broke again. It was also unclear how to check into the towers. We were taken to the desk but told that a separate phone number needed to be called. The valet assisted with luggage and accepted my tip but then took money from my husband who didn’t know that I already gave a good tip for the amount of work that he did. We were told to move away from the front desk with our full luggage cart. This is where the valet instructed us to be only to be told we were in the way and needed to move our luggage cart away from their front desk. We had to wait for a representative from the towers to come down and bring us upstairs.

Stayed 2 nights in Dec 2024

6/10 Okay

Robert

24 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

The hotel called me the day before check in, wanted me to have cell phone of concierge so that I could call 15 minutes before arrival and that they would be waiting in the main lobby. They were, the front desk couldn’t see my reservation so they weren’t sure I was in the right place, and that’s because they have the main hotel and The Towers which I was in. The lady finally came, put my luggage on a cart and it fell into a door and damaged it. Then when I actually needed the concierge it went to voicemail 3 times. The place is very posh, and I definitely will stay there again. The service was lacking, and maybe it’s because they were focused on the Indonesian royalty that took up a whole floor, and the rest of the guests took second best. The staff in the luxury lounge was great! They were attentive, and wanted the guests to be well taken care of. Overall, check in needs help, and maybe don’t call the day before and set the expectations for too notch service if it can’t be followed through on. Again, I would stay again, but for the price it fell a little short.

Stayed 1 night in Sep 2024

10/10 Excellent

Krystal

5 May 2025

Stayed 1 night in May 2025

10/10 Excellent

James

5 Jan 2025

Stayed 3 nights in Dec 2024

10/10 Excellent

Precious

4 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2024

10/10 Excellent

judy

20 Jun 2024

Stayed 2 nights in Jun 2024

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