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Quetzal

1.0 star property
Four indoor pools create a peaceful retreat at this hotel where guests can unwind at the spa or maintain their fitness routine in the modern gym.

Choose dates to view prices

Quetzal Hotel offers a tranquil garden setting, onsite spa, four indoor pools, 24-hour fitness center, high-speed WiFi, and luggage storage. Conference facilities and helpful multilingual staff consistently earn positive reviews from guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

Economy Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Bidet
Bathrobes
Hairdryer
Electric kettle
  • City view
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, free WiFi

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Washing machine
Separate bedroom
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Washing machine
2 bedrooms
  • City view
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Bidet
Bathrobes
Hairdryer
  • City view
  • 290 sq ft
  • Sleeps 3
  • 2 Single Beds

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Bidet
Bathrobes
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Ash Shuhada, a neighbourhood in Riyadh, is home to Quetzal. Saqer Al-Jazirah Royal Air Force Museum and Abstract Art Gallery are cultural highlights, and some of the area's landmarks include Roman Sabratha and Diriyah Flagpole. World Sights Park and Al Khaimah Park are also worth visiting. Visit our Riyadh travel guide
Map
Granada al Doha Street, Riyadh, Riyadh, 1135

What's nearby

  • Anatolia Turkish Grill
    Granada Mall
    11 min walk - 1.0 km
  • Mouwasat Hospital
    2 min walk - 0.2 km
  • Shuhada Park
    11 min walk - 1.0 km
  • Granada Business Park
    12 min walk - 1.1 km
  • Riyadh International Convention and Exhibition Center
    5 min drive - 6.3 km

Getting around

  • Riyadh Station
    32 min drive
  • Riyadh (RUH-King Khaled Intl.)
    22 min drive

Restaurants

  • مكث
    7 min walk
  • Thawa Cafe
    6 min walk
  • مقهى أندرينا
    8 min walk
  • COYARD Coffee Roasters
    9 min walk
  • Lama Tea | شاهي لمة
    8 min walk

About this property

Quetzal

Hotel near Riyadh International Convention and Exhibition Center
You can look forward to a garden, dry cleaning/laundry services and a 24-hour gym at Quetzal. Indulge in some rest and relaxation at Quetzal, the on-site spa. Free in-room WiFi is available to all guests, along with conference space and a steam room.
Additional perks include:
  • 4 indoor pools
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a front desk safe and tour/ticket information
  • Luggage storage, a lift and smoke-free property
Room features
All 67 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Showers, bidets and free toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Fridges, stovetops and cookware/dishes/utensils

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 24-hour gym
  • 24-hour pool access
  • 4 indoor pools
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 4 indoor pools
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 549 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 3:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: SAR 100 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10006843

We should mention

Couples wishing to share a room must provide proof of marriage
24-hour pool access

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Quetzal Aparthotel Riyadh
Quetzal Aparthotel
Quetzal Riyadh
Quetzal Hotel
Quetzal Riyadh
Quetzal Hotel Riyadh

Frequently asked questions

Does Quetzal have a pool?

Yes, this property has 4 Indoor pools. Pool access is available 24 hours a day.

Is Quetzal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quetzal?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Quetzal?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Quetzal?

Checkout is at 3:00 PM.

Does Quetzal provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of SAR 100 per vehicle applies.

Where is Quetzal located?

Located in Ash Shuhada, this spa hotel is within a 15-minute walk of Mouwasat Hospital, Shuhada Park, and Granada Business Park. Granada Mall and Cenomi Al Nakheel Mall are also within 3 miles (5 km).

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Reviews

Quetzal Reviews

8.4

Very good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 20 out of 41 reviews
Rating 8 - Good. 16 out of 41 reviews
Rating 6 - Okay. 1 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 4 out of 41 reviews

Reviews

8/10 Good

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for a one night stay
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Quiet and convenient

Quiet and convenient. 10 minutes to the Granada mall. Some maintenance required. I will be back.
Stayed 6 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
The bed is not comfortable.
Stayed 4 nights in Jan 2023

8/10 Good

Wesam

Liked: Staff & service, property conditions & facilities, room comfort
كانت جيدة وفندق جميل
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y buen servicio , el personal esta muy atento
Stayed 2 nights in Jan 2020

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق جديد وجميل بس عيبه شبگة موبايلي داخل الغرف سيئه جداً .. بس اللي ريحني الواي فاي ممتاز
Stayed 1 night in Dec 2019

6/10 Okay

Sylvain, France

Liked: Cleanliness
New hotel with large and comfortable flats. Cafe and reception area is nice but would benefit from having more trained staff. Amenities (pool, gym, spa) could be very nice if there was dedicated staff to this space and also more equipment in the gym. The hotel is located quite close (10min walk) from Granada mall.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad & unclean in general
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport layover with fun

Service was super helpful and very friendly. Great location for shopping, restaurants, and transport. It is also a good airport layover as I used it.
Stayed 1 night in Sep 2019

2/10 Terrible

Bashar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended at all

Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 3 nights in Jul 2019

2/10 Terrible

Bashar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience ever!

Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 4 nights in Jul 2019

10/10 Excellent

Love

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their pool and sauna plus steam bath. Love the shower also it has different modes😂
Stayed 2 nights in Mar 2019

8/10 Good

masfer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
زجاج الحمام شفاف ولا يحجب ماخلفه ايضاً نظافة المفارش الاضافية غير نظيفة وبها رائحة
Stayed 3 nights in Mar 2019

10/10 Excellent

salem

Liked: Staff & service
الشقق الفندقيه موقعها حلو والمبنئ جديد واللوبي جميل لاكن هناك مشكلللللله في الحمام اثناء الاستحمام المياه تطفو فوق الارضيه ويخرج روائح مجاري كريهه جدا وابلغتهم بذلك واصلحوها ولاكن رجعت كما كانت
Stayed 2 nights in Jan 2019

8/10 Good

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتازه نوعا ما
Stayed 1 night in Jan 2019

2/10 Terrible

Essa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

HANA

Stayed 10 nights in Nov 2022

10/10 Excellent

NORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2022

10/10 Excellent

KHALED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Husain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2021

10/10 Excellent

shujaa

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020