Richmond Hotels from ₹4,860

"Staff was amazing, breakfast great, room was good. Upgrades were happening during our stay. We would stay again if we are in the area."

"Clean room friendly staff"

"Stayed in this hotel because nothing else was available. Should have stayed in my car. This hotel was terrible. From the mask smell of air freshener when you walk in, to the NON WORKING AIR CONDITIONER AND PHONE. The air was not cool and told them about it. Did nothing to refund my money since they said I didn’t tell them that night. Well I got there at 9:30pm, showered and got in bed by 10:30. Turned on air thinking it would be cold, woke up in a sweat at 2:00! The phone in the room had no signal so couldn’t reach anyone, nor was I going to wake my two daughters to go down to lobby. The next morning I told them and they said they would call me Monday to talk about refund. Never heard from them. Called Tuesday no answer from them, call Wednesday no answer. Finally they answered on Thursday and said they would do nothing about it. Terrible customer service and could care less about the price they are charging people to stay there!! DO NOT STAY HERE…. There is a brand new Fairfield HALF the price ! Go there!!"

"Conveniently located, super clean and comfortable beds. I really enjoyed the coffee bar too. Staff is super friendly!"

"Impecable !"

"Nice"

"They actually clean your room everyday! This is rare anymore!"

"I had an extremely disappointing experience at this hotel. From the moment we checked in, there was a strong, unpleasant smell throughout the entire building that resembled stale cigarette smoke. When we got to our room, things only got worse. The sheets had multiple visible stains, including a large one that appeared to be hidden under two layers of fitted sheets, which was especially concerning. There was also a white substance dripping down the nightstand, a broken closet shelf left on the floor, and even a hole in the wall. It was clear the room had not been properly cleaned or maintained. We brought this to the staff’s attention and were shown two additional rooms, but unfortunately, neither was acceptable. One of the alternative rooms had a strong odor resembling dog waste, which staff acknowledged may have been due to a previous guest with a dog. The third room was also in poor condition. The hallways were dirty as well, with visible dried stains that looked like spilled drinks left sitting for a long time, and the floors throughout the property didn’t appear to have been vacuumed in weeks. There was even an air freshener hanging from the AC unit in our room, which felt like an attempt to mask the odor rather than address the underlying cleanliness issues. Overall, this was one of the worst hotel experiences I’ve had. I would not recommend staying here."

"This hotel was fine, but way way way way way overpriced. I paid 300 a night. I was buying online from California so it was hard to tell what the accommodation would be from there. I would never pay more than $150 for this place. Definitely jacked up the prices. Friend of mine came with me and they were able to book a room on site for $150.."