Search Family-Friendly Hotels in Richmond

"We had a great night until we discovered the shell of a bed bug on my husbands shoulder in the morning. We searched the sheets and mattress but found no other signs of bed bugs. As soon as we got home we used rubbing alchol to wipe all our shoes belts luggage and all wipe able items that we had in the room. All clothing items we put in the dryer on high for 3 hours. Just in case."

"Z"

"The bed linens and towels seemed quite fresh. The room was a bit grimy --I didn't really want to touch the greasy light switches. Staff were courteous but with poor personal presentation (non-professional and grungy looking clothing, etc. --management should provide company shirts and slacks, informal is ok but should look clean and fresh from desk clerks to kitchen staff). Overall, just barely ok for a very basic night's stay but the price should be about $15-20 less per night to reflect quality fairly."

"Room was large bed was very firm. Needed more seating but was a nice stay"

"Friendlu staff"

"We booked a room with a jetted tub.... we were given a room with a ahower....when I asked they said that I only booked a reg room and was told to call Expedia. Expedia was great and said that yes we did book a room with a jetted tub and they has reached out several times to the Comfort Inn but could not get any one to answer the phone. Staff not helpful or wanted to fix the issue."

"Clean room. Pet fee was reasonable.."

"Well, someone had been smoking in the room in the past and disabled the smoke detector and left the window unlocked and made hole in the screen to flick the ashes. A lot of trash outside the window. The soap dispensers were not working. The refrigerator isn't working. Otherwise it was okay. "

"Staff"