Search Hotels Near Regal Winter Park Village, Orlando

"This hotel thinks that just because you book a room on a non-refundable rate that it means that they should be okay with accepting black mold that shoots out of your AC unit that is right over your head onto your pillows. They also think that it is okay to lie about the unit being brand new, when it is clearly very old. They also think that it’s okay to lie about accommodating me by switching me to another room when they told me they were fully booked and couldn’t accommodate me. When I continued to push and told them I couldn’t stay there and breathe that in, they then told me they would move someone else into the room that I was requesting to be removed from. I reiterated that they told me they were fully booked so how is that possible?! “Oh we will just put someone else in that room who hasn’t checked in yet” is what I was told. I told them I didn’t feel comfortable with them putting some other innocent guest in a room that clearly has health hazards. Clearly they do not care about the health and safety of their guests, nor do they care about morals or ethics. Do not stay here. The hotel reeks of mold and nut from the second you walk in the door, so it was no surprise that I found plenty of it in my room."

"The property is very clean and well maintained. The location is amazing "

"excellent reception staff"

"Need better cleaning "

"Clean and kept up"

"Did not.use.internet ok "

"Super outdated. Needs remodeling asap. My room wreaked of cigarette smell and it was supposed to be a non smoking room. The paint fr the tub was peeling. The inside of the microwave was rusted. Mold on the ceiling. Pillows and bed are super uncomfortable. Room had this muggy feeling even with the AC on. Luckily it was just 2 nights"

"We had a great stay and will be our go to hotel in the future. Staff was friendly , room was clean and neat. Service was good. 👍. A great choice for our travels. Thank you 🙏 "

"Room was spacious, great location, several nice restaurants in the area."