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"No contact check-in, but there was some in the lobby to assist. Needed room key to operate elevator, which is a nice touch. Room was well appointed with multiple plugs and USB ports. Desk, chair, safe, microwave, fridge. Coffee maker but only decaffeinated available. Attached restaurant / bar with very good food. "

"We enjoyed our stay"

"Clean, convenient"

"Clean rooms and helpful staff! Easy check in and checkout, with the front desk staff being willing to hold our bags post-check out after our flight got delayed so we could continue exploring the city. The hotel is located in a safe area where I (23F) felt safe walking in at night with my boyfriend. Many restaurants within a short walking distance, and the Space Needle was visible from the hotel. I will say that compared to the Chicago CitizenM, this hotel’s gym was smaller. Also, it didn’t have its complimentary amenities accessible/advertised unless you asked for a specific item, upon which they’d provide it without showing what else they offer. There is also no restroom in the lobby, only two all gender restrooms in the basement where it is completely dark until the motion sensor lights turn on - even then, it’s a little spooky! Overall, I love Citizenm and this specific location. I wouldn’t recommend it for families or to someone my parents’ ages or older due to the room size (smaller!) and the modern, techy room for which a provided iPad controls all the lights, temperature, curtains, and other settings. Absolutely recommend it for young adults though."

"Location was excellent Bathtub WAY too small"

"Loved it!!! Great location!!"

"The room was clean and staff was friendly. I had an issue with water on the floor but they switched rooms no problem "

"Amazing stay and staff was very attentive and welcoming!"

"Spacious room with nice touches (robes for guest use)…great service and a super helpful staff! "