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Crowne Plaza Reading, an IHG Hotel

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Lobby
Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, soundproofing

Overview of Crowne Plaza Reading, an IHG Hotel

Crowne Plaza Reading, an IHG Hotel

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
Caversham Bridge Richfield Avenue, Reading, England, RG1 8BD

Explore the area

  • Popular LocationJohn Lewis Reading18 min walk
  • Popular LocationOracle19 min walk
  • Popular LocationReading Abbey Ruins19 min walk
  • AirportLondon (LHR-Heathrow)45 min drive

Room options

About this area

Reading

Located in Reading, Crowne Plaza Reading, an IHG Hotel is in the city centre and near a train station. Broad Street Mall and Oracle are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mapledurham Country Park and Chiltern Hills. Lagoona Park and Beale Park are also worth visiting.

What's nearby

  • Reading Museum and Town Hall - 17 min walk
  • John Lewis Reading - 18 min walk
  • Oracle - 19 min walk
  • Reading Abbey Ruins - 19 min walk
  • Minster Church of St Mary the Virgin - 19 min walk

Getting around

  • Reading Station - 14 min walk
  • Heathrow Airport (LHR) - 45 min drive

About this property

Crowne Plaza Reading, an IHG Hotel

4-star eco-friendly hotel in the city centre
Take advantage of a terrace, a coffee shop/cafe and a garden at Crowne Plaza Reading, an IHG Hotel. Indulge in a body wrap, a body scrub and a body treatment at Revive, the on-site spa. Be sure to enjoy a meal at Acqua, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe
  • A lift, concierge services and a 24-hour front desk
  • Smoke-free property, luggage storage and multilingual staff
  • Guest reviews say great things about the walkable location
Room features
All guest rooms at Crowne Plaza Reading, an IHG Hotel boast comforts, such as 24-hour room service and climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guests reviews say good things about the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with satellite channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, French, German, Italian, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 14.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Acqua
  • Acqua Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: GBP 14.95 per person (approximately)
  • Self-parking fee: GBP 15.00 per day
  • Pet deposit: GBP 30 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Reading
Crowne Plaza Reading
Reading Crowne Plaza
Crowne Plaza Reading Hotel
Crowne Plaza Reading
Crowne Plaza Reading, An Ihg
Crowne Plaza Reading an IHG Hotel
Crowne Plaza Reading, an IHG Hotel Hotel
Crowne Plaza Reading, an IHG Hotel Reading
Crowne Plaza Reading, an IHG Hotel Hotel Reading

Frequently asked questions

Does Crowne Plaza Reading, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 1 Oct 2022, prices found for a 1-night stay for 2 adults at on 9 Oct 2022 start from ₹5,996.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Reading, an IHG Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of GBP 30 per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Reading, an IHG Hotel?

Self-parking is available for GBP 15.00 per day.

What time is check-in at Crowne Plaza Reading, an IHG Hotel?

Check-in is from 3:00 PM - midnight.

What time is check-out at Crowne Plaza Reading, an IHG Hotel?

Checkout is at noon.

Where is Crowne Plaza Reading, an IHG Hotel located?

Located in the heart of Reading, this spa hotel is within 1 mile (2 km) of Thames Path, Broad Street Mall and Reading Museum and Town Hall. Forbury Gardens and John Lewis Reading are also within 1 mile (2 km). Reading Station is 14 minutes by foot and Reading (XRE-Reading Train Station) is 14 minutes.

Can I cancel my reservation for free at Crowne Plaza Reading, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza Reading, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Reading, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 318 out of 730 reviews
5 - Excellent 44%
Rating 4 - Good. 281 out of 730 reviews
4 - Good 38%
Rating 3 - Okay. 77 out of 730 reviews
3 - Okay 11%
Rating 2 - Poor. 35 out of 730 reviews
2 - Poor 5%
Rating 1 - Terrible. 19 out of 730 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Mark, Boulder
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night on my way back to LHR for a flight back to the USA; but used to stay here a lot pre-Covid times. As far as the hotel goes in my opinion it could not be any better. The staff have always been - and continue to be - really friendly and helpful and very efficient. The rooms are comfortable and everything works very well. The location is great for the river, Reading downtown and particularly the train station for a quick trip into London (half an hour on the right train). The parking is plentiful but the one caveat I would add to those driving: be prepared for a large number of small roundabouts (very much a British thing), traffic lights, pedestrian crossings and a windy journey into the hotel from anywhere outside Reading. Would I return? Absolutely!! Great stay thank you very much.
Stayed 1 night in Sep 2022

4/5 Good

Blayne
Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
The Hotel location is perfect, if you like a river walk you can not beat it. Hotel could do with a little refurb it is looking tired now. Had a lovely stay and would go again. The biggest issue is the £15 a night parking what I think is very expensive for this level of hotel
Stayed 3 nights in Aug 2022

5/5 Excellent

Matthew
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Aug 2022

2/5 Poor

Alison
Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Tried to charge extra £15 for parking when it was included in the booking. Booked a king size bed but room was a double. Spa staff rude
Stayed 1 night in Aug 2022

3/5 Okay

Gary
Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location on the edge of Coversham and Reading. Lovely spot on the river. Overall hotel was starting to look a little tired and there seemed to be quite a lot of waste of energy with lights being on that didn't need to be.
Stayed 2 nights in Jul 2022

4/5 Good

Paul
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 3 nights in Jul 2022

3/5 Okay

Kerry
Stayed 1 night in Jun 2022

3/5 Okay

Kim
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Slightly below average.
Sadly this hotel is showing its age. The reception and dining areas are light modern and airy. The rooms are tired and the temperature control unit has little effect. Oh and breakfast was plentiful but cold! I've down graded the service because when we left we dropped out key cards in the speedy check out box, walked to the car park with our luggage, drove up to the exit gates which remained firmly closed - no indication at the reception desk that we would need a code to open the gates. My husband then had to walk back, join a queue of people checking out and wait in order to ask for the code. Really poor and very annoying.
Stayed 2 nights in Jun 2022

1/5 Terrible

Nina
Noise from function room
I was put in a room above the function room with so much noise I was not able to sleep. I called down to reception at night and also complained as I checked out in the morning. They said they would deal with my complaint and come back tome, but have heard nothing. Complete waste of money. Booked the hotel to get good night sleep before early start and did not get it. They should know not to put people in room above function room due to noise. Hotel was not full.
Stayed 1 night in May 2022

4/5 Good

stephen
Liked: Staff & service, room comfort
Good but needs updating
Hotel is in a great location right next to the river. The beds were very comfy and the soundproofing very good. We also enjoyed the pool and spa. Sadly the rooms need some updating. The furnishings are quite old fashioned. There was evidence of a roof leak in ours with brown stains on the ceiling.
Stayed 3 nights in Jun 2022