Search Apart Hotels in Rancho Santa Margarita

"First of all the staff was truly so kind starting with front desk to the cook for breakfast. Everyone was truly a delight and this place is so close to Disney! I highly recommend to stay here. "

"Good"

"Great "

"A great location. Excellent value. Wonderful gardens and flowers."

"Staff was amazing. Breakfast was great. Water pressure wasn’t the best & experienced a 4 hr power outage. Other than that, it was good"

"The property is aesthetically stunning, the staff- impeccable service. It is not far from a beach or eateries. Great. Not great: I believe this hotel has severe mold issues. The restaurant smells really bad (I mentioned it to one of the staff) as I’ve lived through mold issues. The room I was in, smelled worse. The ac unit was broken and made a very loud sound the whole night (I showed the front desk staff the video to which they were apologetic). My shower had someone else’s hair on the walls- it wasn’t clean. I told the front desk about it as well- they responded with apologies. I wasn’t looking to receive anything, I just wanted them to know. I feel their responses were appropriate and caring. There is a woman who works the mornings at the restaurant- she was very rude to me. My oatmeal that I ordered was watery- she didn’t offer to take the charge off. She just asked if I wanted something else (not to replace it or exchange it) but something else to order. I didn’t want a sky high bill, I said no. She still charged me though I hadn’t eaten one bite. I ordered an omelette on second thought as I was hungry. When the check came, I asked for $6.00 off (the price of my oatmeal) to be deducted. She rudely said, “that’s why I asked you” and stormed off. It made me sad honestly. I felt like it was personal and non caring. The overall experience was just subpar- the front desk staff’s professionalism and the view of the courtyard were the good. "

"Good stay for business"

"The breakfast is fine, the room is great, the outdoor seating is good. The internet service is VERY bad, it has been bad for the last 3 times I have been here. The elevator closest to the front desk has been out of service for the last 2 weeks and it doesn't seem its going to be fixed any time soon."

"We’ve stayed her multiple times - always clean, safe, always friendly staff. It’s where stay when visiting family."