"I had a truly wonderful stay at The Spotlight and was honestly surprised by some of the negative reviews here, because my experience was completely the opposite.
The room was spotlessly clean, well-maintained, and exactly as shown in the pictures. The bed was extremely comfortable, the washroom was hygienic, and all basic amenities were properly arranged. Hot water was available without any issues, and the overall ambience felt premium and peaceful.
The location is excellent, with easy access...
"I had a truly wonderful stay at The Spotlight and was honestly surprised by some of the negative reviews here, because my experience was completely the opposite.
The room was spotlessly clean, well-maintained, and exactly as shown in the pictures. The bed was extremely comfortable, the washroom was hygienic, and all basic amenities were properly arranged. Hot water was available without any issues, and the overall ambience felt premium and peaceful.
The location is excellent, with easy access...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Overall, I would say that Taj was the best hotel that I’ve ever stayed in. The atmosphere, the building and the service was simply impeccable. Most importantly, was the room service, led by Mr Nawab Singh, who was ever so accommodating, welcoming and simply a gentleman. Would love to visit again.
Overall, I would say that Taj was the best hotel that I’ve ever stayed in. The atmosphere, the building and the service was simply impeccable. Most importantly, was the room service, led by Mr Nawab Singh, who was ever so accommodating, welcoming and simply a gentleman. Would love to visit again.
The property has a top location and superb staff . The hotel rooms are very well appointed , and high class all the way . The club room lounge was absolutely outstanding and worth the cost . A special mention to the manager of the lounge , Amit sharma , and the staff for making me feel so welcome . A warm thank you !
The property has a top location and superb staff . The hotel rooms are very well appointed , and high class all the way . The club room lounge was absolutely outstanding and worth the cost . A special mention to the manager of the lounge , Amit sharma , and the staff for making me feel so welcome . A warm thank you !
There was a situation in my room on arrival. This was promptly dealt with. The management team were so apologetic & did everything to make amends. Their communication system within the team is a credit to Taj. They went the extra mile to ensure my stay was to Taj standards and it was. Remarkable service all round & quick mention to Kushi on the front desk. (#apple 27/05)
There was a situation in my room on arrival. This was promptly dealt with. The management team were so apologetic & did everything to make amends. Their communication system within the team is a credit to Taj. They went the extra mile to ensure my stay was to Taj standards and it was. Remarkable service all round & quick mention to Kushi on the front desk. (#apple 27/05)
If you want a hotel that has all of the staff bowing and scraping before you ... they would probably blow your own nose given half a chance, then this the place for you. If you have more more money than sense and want to be obscenely pampered, then this is the place for you. If you want to spend a voyeuristic day looking at the opulence of the place and the at the over indulged guests, many of whom do not seem to have any idea how bizarre it all is, then this is the place for you. ...
If you want a hotel that has all of the staff bowing and scraping before you ... they would probably blow your own nose given half a chance, then this the place for you. If you have more more money than sense and want to be obscenely pampered, then this is the place for you. If you want to spend a voyeuristic day looking at the opulence of the place and the at the over indulged guests, many of whom do not seem to have any idea how bizarre it all is, then this is the place for you. ...
Jonathan
Reviewed November 2, 2016Reviewed November 2, 2016
When we arrived we were allocated a room at the front (room 204?), it was quite noisy due to dogs barking. When we spoke to reception about it the following morning we were immediately moved room to a better room at the back (201) without any question or argument. The hotel is in a very narrow alleyway in Old Delhi, cars cannot get to the hotel but staff were very helpful carrying our bags to the taxi. Don't let the location put you off as it's a really interesting area wandering down the little...
When we arrived we were allocated a room at the front (room 204?), it was quite noisy due to dogs barking. When we spoke to reception about it the following morning we were immediately moved room to a better room at the back (201) without any question or argument. The hotel is in a very narrow alleyway in Old Delhi, cars cannot get to the hotel but staff were very helpful carrying our bags to the taxi. Don't let the location put you off as it's a really interesting area wandering down the little...
Carl
Reviewed November 19, 2016Reviewed November 19, 2016
I was in Delhi for wedding shopping purposes and this property is at very convenient location to shop from khan market, connaught place or old Delhi market. Staffs are very friendly, rooms are nice and they have amazing breakfast buffet.
I was in Delhi for wedding shopping purposes and this property is at very convenient location to shop from khan market, connaught place or old Delhi market. Staffs are very friendly, rooms are nice and they have amazing breakfast buffet.
This hotel offered a brilliant service from start to finish!
I had amazing correspondence before my arrival with the manage Munna who helped organise a clothes delivery to the hotel for my arrival and made me feel welcome before I even got there!
When checking in, I was greeted by all the staff in a very warm welcoming and friendly manner.
The rooms were clean, spacious and well equipped and the restaurant downstairs had a lovely menu and tasted very nice.
The hotel is planning to expand to...
This hotel offered a brilliant service from start to finish!
I had amazing correspondence before my arrival with the manage Munna who helped organise a clothes delivery to the hotel for my arrival and made me feel welcome before I even got there!
When checking in, I was greeted by all the staff in a very warm welcoming and friendly manner.
The rooms were clean, spacious and well equipped and the restaurant downstairs had a lovely menu and tasted very nice.
The hotel is planning to expand to...
Jamini
Reviewed February 19, 2025Reviewed February 19, 2025
We arrived at 5am as our flight was cancelled, the manager allowed us to keep the room until 4pm free of charge and also included a complimentary breakfast. Both really appreciated after our delayed journey. In all excellent customer service.
We arrived at 5am as our flight was cancelled, the manager allowed us to keep the room until 4pm free of charge and also included a complimentary breakfast. Both really appreciated after our delayed journey. In all excellent customer service.
Sharon
Reviewed January 10, 2025Reviewed January 10, 2025
The staff in this hotel care so much for the guests it's unreal. Having stayed in hotels the world over I can honestly say this is one of the top few and I would recommend staying here to family and friends, no questions asked. Our flight arrived slightly before the check-in time and we were accommodated, starting our stay. Housekeeping is second to none and the reception staff and room service are friendly and accommodative doing more than asked.
We regularly visited Aangan the indian cuisine...
The staff in this hotel care so much for the guests it's unreal. Having stayed in hotels the world over I can honestly say this is one of the top few and I would recommend staying here to family and friends, no questions asked. Our flight arrived slightly before the check-in time and we were accommodated, starting our stay. Housekeeping is second to none and the reception staff and room service are friendly and accommodative doing more than asked.
We regularly visited Aangan the indian cuisine...
gilly
Reviewed September 10, 2014Reviewed September 10, 2014