Search Hotels with Swimming Pool in Ragama

"Mixed experience. The room was a good size, the pool area was pleasant and never felt overcrowded, and the gym was modern and well equipped. Breakfast also offered a wide choice, and staff throughout the hotel were generally polite and welcoming. What let it down was the overall standard of service. Check-in felt unpolished and slightly disjointed — we weren’t given basic practical information such as breakfast times, where breakfast was served, or the opening hours for the pool and gym. The breakfast room was very busy and we had to find a table ourselves, which felt out of step with what you would expect from a hotel at this level. The bedroom itself had a noticeable stale smell that was difficult to shift given the windows cannot be opened. We also experienced intermittent issues with the Wi-Fi, which was frustrating. So overall, disappointing, particularly compared to other Shangri-la hotels. What I would say was that we provided this feeeback directly to the hotel and the GM personally acknowledged the issues which was appreciated from a customer service perspective. "

"The first thing I noticed was the courteous and ready to help staff, Taj has large tree covered property with both ocean and city views. I used the buffets styled restaurant offering international food and with more Indian themed food choices. (not surpised there since Taj is an Indian hotel company and at my visit, majority of guest were Indians. "

"The hotel is a masterclass in shabby chic - old world charm that’s perhaps a little frayed at the edges but wonderful staff and great service make up for all of that. Oceanside pool with a great poolside bar and restaurant, breakfast on the veranda - you feel like you’ve stepped back in time. Wonderful stay"

"Clean rooms. Good roof top bar. "

"Excellent hotel well managed, comfortable room with a great view. Courteous staff and knowledgeable. Spent 20 days without a single issue. Easy access garage and great security. Great breakfast buffet daily. Food was great at all times at the restaurant. "

"There was no spa in the premises. breakfast was average but the staff were helpful. Room conditions also average . Tbh, this hotel needs proper renovation! "

"The breakfast was great, maybe slightly overpriced compared to others I've experienced across SL. Staff were friendly, room was clean, but very noisy. Struggled to sleep most evenings in a room fronting the main road. Pool area is nice, only 6 sunbeds though. Gym is well equipped but very little room to move about. Nice cafe downstairs and good wifi"

" Best combination of location, facilities, staff, great hotel overall. "

"This is far from a 4* hotel. The property is VERY run down and so many things are broken. It needs urgent repairs but nobody seems to be bothered. Staff at check in were not bothered at all, take it or leave it attitude. The doorman/porter was the only nice person. Check-in was at 2pm I arrived at 5pm waited for a hour and my room was still not ready. After 2 hours still nothing but nobody was bothered, so I went elsewhere. Overall worst hotel I’ve ever stayed in "