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"Excellent staff, room upgrade, clean and comfortable. Loved this hotel and would return. Walking distance from train station and Christmas market. Safe."

"STAFF IS REALLY SPECIAL"

"The staff was beyond courteous, the hotel lovely, and the location excellent. Would definitely stay again. We especially appreciated Alexia."

"Great hotel A bit far from Centro Bolzano "

"An absolutely great hotel - plenty of history and superb staff. The latter were incredible - all polite, confident and efficient. I needed to stow an electric bike - and the young lady at the front desk personally took me around to where I could leave it securely (she'd only been at the hotel for a short while, but you wouldn't have guessed it). Even the cleaning staff were incredibly polite and helpful. Of course it goes without saying the room was of the highest quality, the lounge beautiful and the breakfast without peer. Management should be congratulated on the way they run this wonderful establishment. "

"An interesting and beautiful property. Very unique and lovingly tended. Rosa is charming and sincerely sweet. A memorable visit."

"Nice place and nice staff. Had to pay for sending a jacket they had, without my knowledge, offloaded from the inside of the car, not trunk, and hanged it in a closet. Would have been nice for them to pay the transport but OK."