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Very high quality hotel, in a good location with helpful staff

Hotel was excellent. The staff were truly outstanding and such nice people

I stayed here for a long weekend and had a wonderful experience. The room in 18th floor was spacious and clean. The big gym had enough equipments and looked new. Pool on 8th floor was small but it was nice to chill out. Everything is perfect. I didn't really try the breakfast, so I couldn't comment. But location of the hotel was very strategic. It was directly connected with a neighborhood shopping mall which has variety of food. Within walking distance, there is a traditional "China...

We had a very good experience with the team at the Fairfield Marriott. They were really helpful when we arrived in Jakarta airport even sending the shuttle bus to pick us up. We arrived at the hotel at 9 am and even though we were expecting not to get to a room straight away the team got a room ready quickly for us. Also the cafe team gave us a very tasty coffee while we waited for our room to be ready. After getting to the room we were able to catch up on our sleep, but when we woke we found...

Spotlessly clean room, lovely pool, friendly staff - an amazing stay!

A wonderful oasis in Jakarta. Incredible buffet breakfast, excellent service from a very friendly staff.

Outside of the hotel doesn’t look that promising but inside it was immaculately clean & I loved my room on the eleventh floor with panoramic view of the city (prettier at night!). Kettle, fridge, iron & toiletries provided. Gym was small but more than adequate. Pool was lovely although sadly the sun didn’t shine. Mall next door was an added bonus. Food outlets, a supermarket and a pharmacy. Approx 25 mins from airport depending on traffic & IDR 140,000 with tolls etc. Perfect for a...

Very helpful staff and good facilities overall. Small gym but empty when I used it around 6pm both days.

only had two nights at this hotel but room was very big and clean had a slight issue with the water first night but ok after generally a decent place it did have a pool but didn't use it and i didn't eat here either so can't comment on them

Good place for business travel, good rooms , good food

Always stay at this hotel when visiting Jakarta for business. Its in a quiet area but only a short 30 minuet Grab ride to busy restaurant or sea front area. The rooms are spacious, very comfortable with great amenities. Breakfast is a vast buffet array with all types of food to choose from.

Ideal for transit through Jakarta, will happily stay again

It was very comfortable.

Staff

Having travelled to over 10 countries, Raffles Jakarta was easily the best hotel I have stayed in. The hotel itself was spacious and well designed. The highlight was how friendly and helpful the staff were. They went beyond the usual pleasantries and actually wanted to have proper conversations, showing genuine interest. Would happily return the next time I am in Jakarta.