Search Hotels Near Emporium Pluit Mall, Jakarta

" We chose Hotel Ciputra based on the area recommended by a friend. We were pleasantly surprised to find out that there was a Ciputra Mall directly connected to the hotel. The Senior Manager Erika personally reached out to me to find out if everything was going well. We got a room in a high floor. It was clean and comfortable, though the air con was quite cold and we didn't know how to adjust it. The swimming pool on the 7th floor was child-friendly, with a shallow section. The gym was a full-sized one with a wide range of equipment. Towels were provided for both the pool and the gym. Breakfast was decent, with a range of local Indonesian food and international fare. After we checked out, the Senior Manager Erika reached out again to inform us we left our charger in the room. Thanks to her help we were able to get it delivered to us quickly. We had a good experience on our first trip to Jakarta, and would definitely consider staying there again next time. "

"Hotel can tell is ageing, room has a smell. Staff were excellent though."

"We absolutely loved our stay here. The buffet breakfast was varied and delicious and the room was comfortable and inviting. Our kids especially enjoyed the lovely rooftop pool. The hotel is only a short 20min walk to Kota Tua and the historical sites. Highly recommend this hotel if you are vacationing in Jakarta."

"Pros: In room dining excellent service & food, 4 pm (16:00).Great storage/closet area Comfortable bed.Good air conditioning. Good water pressure in shower, good hot water. Elevator(s) working. Big dining area. Shaming notice to reduce food waste. Huge pool. Comfortable loungers. Adequate gym equipment w/ acceptable change room. Mall is beside entrance, has supermarket & restaurants. Cons: Coffee machine at breakfast doesn’t dispense enough coffee even on Americano setting. Often the brioches are cold. Bread station had a cockroach. Manager said they'd clean throughly, but didn't. No reaction of disgust/not surprised. Limited protein options; chicken over cooked. Staff that cleans away dishes, hide behind live cooking section & gossip/ on their cellphones. Dining room floor doesn’t look like it gets cleaned. Placemats are wiped, but not removed/changed. First 2 weeks no knife during breakfast, just fork & spoon. When flushing the toilet it smells like sewage every time. I bought air fresheners at the supermarket because it smelled so bad. Coffee/ tea station in room only had tea. Sometimes the towels and bedsheets had stains that looked permanent. Pool says it's adult only, but children in it using inflatables, often unsupervised. No signs showing where pool towels are or where to drop them once done. Children peeing in pool. No pool area washrooms, wet and slippery going into the gym. Pool interior had tiles missing. Children playing on gym equipment."

"Had a very nice stay. Very nice staff."

"On the first night of my business trip, the room smelled musky upon entering, but since my arrival was at midnight, I just tried to sleep it off. But the sheets felt uncomfortable. During the morning, I was horrified to find my bed sheets discolored and dirty. Upon going to the toilet, the bath towels look horrible, worse than rags to be used on the floor. They were terribly norñt white, smelled funky. Finally, I smelled smoke coming from the air vent."

"This was the most amazing stay. We spotted this hotel from the outside 2 weeks earlier and reserved. It is a museum and epic adventure. The staff at every station were truly kind and concerned with our every need. The room is outstanding. Dining is wonderful. Welcome massage was divine. Thank you for all your efforts to ensure our stay was perfect."

"Yes"

"The place and room were extremely clean and beautiful. The front desk was friendly and professional especially Sherina. She was the best. The breakfast is Yummy but way too oily. The place is very clean. "