Our experience at this hotel was sub par to say the least. Actually, it was truly awful. The worst part of the entire stay was check in. We were a family of 7 which included two elderly women and theee children. Because there was a discrepancy between our booking record and the record the hotel had, they refused to honor the record sent to us. We called hotel.com theee times, they could not have been more helpful and solved the issue in the end. The hotel however, exhibited horrific customer service. How it’s ok to keep a family of 7 standing at check in for one hour while you figure out your back room numbers I’ll never understand. In addition, the rooms are falling apart, the beds are awful and some rooms have hot water, TVs and door locks that work, (among other things) and others don’t. Do yourself a favor and stay far away!!