We had booked this hotel 2 months in advance via Expedia. After booking, we called the hotel and spoke to the Manager (Mr. Sam) to reconfirm our booking and specifically requested for Room No. 102. He assured us that he would block the room for us. After 2 months when the day came for us to head to Pondicherry, we were running late so we had called to inform that we might be an hour later than the check-in time (3 PM). Mr. Sam once again assured us that there will be no problem and that our room (#102) was ready! This warm and accommodating nature of Mr. Sam made us excited to look forward to the hotel stay. Upon our arrival we were greeted with a garland of jasmine flowers and cold towel by Mr. Jason (Front desk manager). He promptly had our luggage taken to the rooms, while we checked-in and got a map of the places to visit explained in detail.
The following days of our stay was filled yummy complimentary breakfast, guidance by Mr. Jason, Mr. Bijoy and Mr. Mani, whenever we needed assistance. A walk within the hotel will give you a feeling of walking through an old beautiful home filled with love and joy. We were totally warmed by their hospitality and helping nature. The night before we left Pondicherry, we had dinner at the hotel and were floored with their Idiyappam, fish curry & prawns that we gave the entire staff a box of chocolates to express our gratitude :).
Thank you Mason Perumal for a wonderful & peaceful stay!
We will come back soon :)
Pros: Location in the quiet Tamil quarters
Ambiance of the hotel & rooms
Hospitality, warmth & friendliness of the hotel staff
Totally yummy food :)
Cons: A bath tub would be fantastic addition :)
Location: Sentuers Fleurs En Flacon (to buy perfumes); Zuka Cafe (to buy chocolates & have coffee); Cafe Xtasi (for eating best wood-fired pizzas & yummy pastas