All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 5 out of 16 reviews" "
10 - Excellent
5
Rating 8 - Good. 6 out of 16 reviews" "
8 - Good
6
Rating 6 - Okay. 4 out of 16 reviews" "
6 - Okay
4
Rating 4 - Poor. 0 out of 16 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 16 reviews" "
2 - Terrible
1
8.0/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
manjot
24 Mar 2024
Its just okay. Main plus point is its location
manjot
Stayed 3 nights in Mar 2024
Response from Hotel Atithi on 25 Mar 2024
Your 6-star review is truly special. We're dedicated to maintaining this high standard and look forward to serving you again.
Overall nice place with all the basic stuff in good order. I found the check in process a bit cold and unwelcoming. One of the lights didn’t work but they were on it quick! They have a nice roof top restaurant with good food and cocktails. Their rooms and breakfast was pretty nice as well. Not too found of the busy location. Overall a good hotel and I would stay here again.
Harish
Stayed 2 nights in Dec 2023
Response from Hotel Atithi on 5 Dec 2023
Dear Harish,Thank you for your feedback! We're glad to hear that you had a nice stay overall and enjoyed the basic amenities we offer. We apologize for the initial check-in experience that felt cold and unwelcoming. We appreciate your patience as we addressed the issue with the faulty light promptly. It's great to know that you enjoyed our rooftop restaurant and found the food and cocktails to be good. We're also glad that you liked our rooms and breakfast. Although we understand that the location was busy, we hope it didn't overshadow the positive aspects of your stay. We look forward to welcoming you back in the future!Ganesh RamamoorthyGeneral ManagerHotel Atithi TGI GRAND Pondicherry
Rooms are big & spacious , breakfast was good, pool was excellent on rooftop, walkable distance to few attractions, overall a pleasant stay .
Piyush
Response from Hotel Atithi on 11 Aug 2023
Dear Piyush,Thank you for your valuable feedback! We're thrilled to hear that you enjoyed our spacious rooms, delicious breakfast, and the excellent rooftop pool. It's also great to know that our location was convenient for exploring nearby attractions. We appreciate your kind words and hope to welcome you back for another pleasant stay soon!Ganesh RamamoorthyGeneral ManagerHotel Atithi TGI GRAND Pondicherry
There was power cut in my room for 30 min and they spilled water in the floor and made me to sit in the dark for 20 min . There was no response when I complaint at the reception. The water was salty to take bath. It’s nice hotel but not 4 star grade
The staff were so friendly and helpful in accommodating our requests- from tours to questions about local culture. Kavitha even pointed out some local hot spots for us to check out!
The hotel was a little bit of a walk from white town, but we managed it okay. Often ended up eating in the hotels dining room for dinner as we didn’t want to walk far after a day of exploring.
Check in was not great. We were in early and they said check in is at 2pm whereas the directory of services in the room says 12 noon. We agree it's difficult but the same can be done professionally.
Location is good.
Friendly staff. Very nice hotel in excellent location. Value for money.
Srinivas
Stayed 4 nights in May 2018
Response from Manager - Hotel Atithi on 29 May 2018
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We are glad to know that you had a memorable stay at our hotel and your praise of our hospitality is gratifying. It is nice to know that the service standards and location of our hotel were to your expectations. Thank you again for your feedback, and look forward to welcoming you back to our property
6/10 Okay
James S.
30 Jan 2018
Disliked: Staff & service
Not the best
After the Rain Tree St Mary’s in Chennai, this hotel was a disappointment. Service was friendly but spotty. Shower grout was dingey. Food was adequate but not quite good. Located at a very busy, uninteresting intersection about a mile from anywhere you would like to walk to.
James S.
Stayed 2 nights in Jan 2018
Response from Reservation Team on 31 Jan 2018
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. we have noted your suggestions and assure that we will look into it. we will make sure your upcoming visits will be more comfortable with us.
The Atithi hotel was more a 3.5 star max- though everyone was friendly and helpful. Nice large rooms and decent enough cable channels. Food was OK for a few days but a bit repetitive if staying longer. Enjoyed the rooftop pool. Could walk to the beachfront promenade and main shopping street JNehru if you don't mind dodging motor bikes and scooters - they are absolutely everywhere going in all directions in Pondicherry
Sohan
Stayed 3 nights in Dec 2017
Response from Manager - Hotel Atithi on 17 Jan 2018
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We are glad to know that you had a memorable stay at our hotel and your praise of our hospitality is gratifying. It is nice to know that the service standards and location of our hotel were to your expectations. Thank you again for your feedback, and we look forward to welcoming you back to our property