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"The staff were above and beyond helpful. Kind and very welcoming. The breakfast was really good. I would go back."

"The breakfast menu was excellent. The room was better than when we last stayed. Great views and spotlessly clean. Best of all were the staff. They were all so friendly and helpful. Parking was good and the complimentary minibus into town is brilliant (with a very friendly driver)."

"The room was neat and clean. Staff were very polite and helpful. The breakfast buffet was also good. Very close to shops so was convenient location. "

"The only issue we had was when we finished our meal in the bar the plates and cutlery were not cleared from our table and were still on the table when we left the bar at the end of the evening"

"It's such a shame! The building of the old Mercure hotel holds ok. The double room was spacious, clean, comfortable and with an amazing close view of the Winchester cathedral (practically over its grounds). But there was no milk for the tea in the room and the television did not show a single BBC channel (not even radio stations), had no access to satelite, internet or cable. When I called reception to ask if perhaps there was something I was not doing properly with the remote control, I was asked if the TV was showing other channels. When I said that only commercial channels seemed to be available, I was told that this was what was on offer and that's it. In some way, I'm grateful for the experience because it opened my eyes to how miserable life would be without the BBC service. I'll certainly pay the BBC licence with gusto now! "

"Lovely hotel in a wonderful location. Don't be put off by it's roadside position. The rooms are located at the rear of the hotel, with stunning views overlooking the river and Abbey. Our room had french doors out on to the riverside. Super friendly and courteous staff. Look forward to staying again"

"Great"

"The hotel is great value for money and has a great gym too. Free parking and affordable drinks at the bar."

"The staff were friendly and very welcoming. The room was really clean and well equipped. Breakfast was busy and some items were in short supply...but this was due to a late delivery. The staff were very apologetic about this. Gluten free bread was provided for us...all done with a smile! The hotel was easy to find and within easy reach of Southampton port...we definitely stay here again."