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Shangri-La Village Resort

Photo gallery for Shangri-La Village Resort

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Deluxe Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Overview of Shangri-La Village Resort

Shangri-La Village Resort

4.5 star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Gharipatan, Pokhara, 33700

Explore the area

  • Popular LocationPokhara International Mountain Museum11 min walk
  • Popular LocationSeti River12 min walk
  • AirportPokhara (PKR)15 min walk
  • Popular LocationPhewa Lake18 min walk

Room options

About this area

Pokhara

Located in Pokhara, Shangri-La Village Resort is in the city centre and near the airport. The area's natural beauty can be seen at Seti River and Phewa Lake, while Pokhara International Mountain Museum and Pokhara Regional Museum are cultural highlights. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Pokhara International Mountain Museum - 11 min walk
  • Seti River - 12 min walk
  • Phewa Lake - 18 min walk
  • Devi's Falls - 10 min drive
  • Gupteshwor Cave - 10 min drive

Getting around

  • Pokhara (PKR) - 5 min drive

Restaurants

  • Dadys Burger Station - 10 min walk
  • Mom's Resturent and Cafe - 15 min walk
  • German Bakery - 16 min walk
  • Puime Fast Food - 16 min walk
  • Poon Jhir House - 16 min walk

About this property

Shangri-La Village Resort

4.5-star luxury hotel in the city centre
You can look forward to a return airport shuttle, a poolside bar and a terrace at Shangri-La Village Resort. Treat yourself to a hot stone massage, a body scrub or a facial at Healing Hands, the on-site spa. Enjoy international cuisine and happy hour at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), express check-out and a 24-hour front desk
  • Tour/ticket information, concierge services and meeting rooms
  • Guest reviews say good things about the pool, helpful staff and WiFi
Room features
All 61 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Rainfall showers, shower/bath combinations and free toiletries
  • TVs with cable channels
  • Balconies, coffee/tea makers and daily housekeeping

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 15 per person
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Caravanserai
  • The Spice Route
  • Trails End
  • Sanctuary

Things to do

  • Arcade/games room
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • No lift (single-level property)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 1:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per day.
Cots (infant beds) are available for USD 30.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: USD 15 per person (approximately)
  • Airport shuttle fee: USD 15 per person (one-way)
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Shangri-La Village
Shangri-La Village Hotel
Shangri-La Village Hotel Pokhara
Shangri-La Village Pokhara
Shangri-La Village Pokhara Hotel Pokhara
Shangri-La Village Resort Pokhara
Shangri La Village
Shangri La Village Resort
Shangri La Village Pokhara
Shangri-La Village Resort Hotel
Shangri-La Village Resort Pokhara
Shangri-La Village Resort Hotel Pokhara

Frequently asked questions

Does Shangri-La Village Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Shangri-La Village Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Village Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Shangri-La Village Resort?

Check-in is from 1:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Shangri-La Village Resort?

Checkout is at noon.

Does Shangri-La Village Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per person applies.

Where is Shangri-La Village Resort located?

This family-friendly Pokhara hotel is located near the airport, within a 15-minute walk of Pokhara International Mountain Museum and Seti River. Phewa Lake and Devi's Falls are also within 2 miles (3 km).

Can I cancel my reservation for free at Shangri-La Village Resort and receive a full refund?

Yes, Shangri-La Village Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La Village Resort cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 13 reviews" "
" "10 - Excellent 23%
Rating 8 - Good. 7 out of 13 reviews" "
" "8 - Good 54%
Rating 6 - Okay. 0 out of 13 reviews" "
" "6 - Okay 0%
Rating 4 - Poor. 2 out of 13 reviews" "
" "4 - Poor 15%
Rating 2 - Terrible. 1 out of 13 reviews" "
" "2 - Terrible 8%

7.8/10

Cleanliness

7.7/10

Staff & service

7.1/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice+ hotel
Nice hotel, but can use an upgrade. Showers did not have consistent pressure or temperature.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truely awful
In describably bad hotel Rats Poor staff Lack of English Fawlty Towers
Stayed 3 nights in Jun 2018

10/10 Excellent

Pertti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old style luxury hotel
Really friendly athmospere. Old style glory. Felt like home.

8/10 Good

Zofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to chill
Very good hotel with friendly staff, testy food and never too crowded pool! Not really a walking distance from the lakeside but the hotel offers free transfer a few times a day. Very poor internet connection but it's pretty normal in Himalayan region. Being almost 5 months pregnant my husband and I enjoyed our week stay at this hotel as it gave a chance to relax but also see places/do things nearby.
Stayed 7 nights in May 2017

8/10 Good

J, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Good, clean, inexpensive hotel but isolated
The was always a good choice when visiting Pokara, but its location is now somewhat isolated. In the day when Lakeside was a bunch of tawdry shops, low rent accommodation and cheap restaurants it was a good choice to get away from the noise. Since then better hotels, like Temple Tree, are at Lakeside and a better choice

10/10 Excellent

Susan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shangri-la Village is a lovely experience
My husband and I had a lovely two days stay at Shangri-la. The welcome when we first arrived to the attentive staff in the dining room and also the room staff was great. The food was excellent and the rooms, clean spacious and very very comfortable. We really enjoyed our stay and would recommend to others.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tiziana

Liked: Staff & service, room comfort
Disliked: Cleanliness
Non fatevi ingannare dalle foto!
Peccato che un resort così bello come deve essere stato sia stato così lasciato andare! Camere e bagni moooolto datati, sporchi, addirittura hanno dipinto le piastrelle di nero per nascondere il tutto!!.!. Poi lo staff gentile e molto disponibile!
Stayed 5 nights in Oct 2018

4/10 Poor

boss, 日本

Liked: Cleanliness
Disliked: Property conditions & facilities
世界で有名なシャングリラホテルとは違います
なんとなく雰囲気はいいのですが、部屋にスリッパがなかったり、部屋のマットの上に乗った瞬間にマットが滑り酷く体を打って痛かったりなどどことなくイマイチでした。
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔で落ち着くホテルです。天気の良い日は、アンナプルナ連山が、一望出来ます。 ポカラのレークサイド、そして空港まで無料送迎バスあり。近くにあまりレストランがない。m
Stayed 1 night in Mar 2018