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Reviews of Mariners Guest House

4 out of 5
Mariners Guest House
11 Pier Street, West Hoe, Plymouth, England

Reviews

9.8

Exceptional

Rating 10 - Excellent. 214 out of 250 reviews" "
Rating 8 - Good. 33 out of 250 reviews" "
Rating 6 - Okay. 3 out of 250 reviews" "
Rating 4 - Poor. 0 out of 250 reviews" "
Rating 2 - Terrible. 0 out of 250 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
James and Marie gave us the warmest of welcomes and nothing was too much trouble for them to make our brief stay comfortable. The rooms are cozy and spotlessly clean and the breakfast is exceptional for range of choice and quality. The location is great, a minute's walk from Plymouth Hoe front and the sea. . Highly recommended.
Stayed 1 night in May 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just right for what we needed and perfect location. Made to feel very welcome and lovely breakfast
Stayed 1 night in May 2024

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were superb. Lovely breakfast. Close to the sea front.
Stayed 1 night in May 2024
Response from james and marie on 16 May 2024
Thanks Tony hope your day went well,hope to see you again sometime

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marie was such a lovely host, fabulous accommodation and breakfast was of the highest standard with a variety of choices. Would stay here again and recommend.
Stayed 3 nights in May 2024
Response from marie & James on 13 May 2024
thanks for the lovely review it was lovely meeting you

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very homely feel making it a comfortable and relaxing place to stay. Hospitality was first class and especially like little touches like fresh milk for in room hot drinks. Would recommend and hopefully will have a return visit in the future!
Stayed 1 night in May 2024
Response from james and marie on 13 May 2024
Thankyou James for the review we are very happy you enjoyed your stay with us and the reunion

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely guest house just a few minutes drive from plymouth international port with easy parking (pay at machine or Ringo app) and just s short walk to the sea front with all its shops bars and pubs. My room was a single and was spotlessly clean with fresh towels in the ensuite shower room along with toiletries etc, the room itself had a comfortable single bed a good sized tv, kettle, hairdryer and tea and coffee. Breakfast was top notch and a good choice is offered with fresh orange tea and coffee as a choice with full english, cereal or continental food. Lovely friendly hosts who where more than willing to go the extra mile to make your stay comfortable. I will definitly be using again if staying in plymouth and can highly recommend this guest house.
Stayed 1 night in Apr 2024
Response from james and marie on 8 May 2024
Thankyou for your review John ,we are both very happy your stay with us met your expectations ,we wouls love to see you again

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts were great! Felt like they do a really good job at looking after their guests. Breakfast was amazing.. Will definitely come back if I am in the area. Thank you
Stayed 1 night in Apr 2024
Response from james and marie on 15 Apr 2024
Thankyou Damian very happy you enjoyed your experience of us

10/10 Excellent

graham

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful welcome
Stayed 1 night in Apr 2024
Response from james and marie on 7 Apr 2024
Thankyou very much Graham Marie and I are very pleased you all enjoyed your stay with us and glad the wind and rain held off for you

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from james and marie on 7 Apr 2024
Thankyou John very pleased you enjoyed your stay with us

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from james and m arie on 7 Apr 2024
Thanks Dave very happy you enjoyed your stay with us

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners are always so friendly and accomodating, in error I booked a stay for 1 person not 2, the hosts sorted this out without fuss.
Stayed 1 night in Mar 2024
Response from j&M on 3 Mar 2024
thankyou for the great review lovely to see you both again very best wishes James & marie

10/10 Excellent

craig

Stayed 2 nights in Feb 2024
Response from james and marie on 19 Feb 2024
Craig,Thankyou very much you guts were great guests hope to see you again

10/10 Excellent

Stephen

Stayed 1 night in Feb 2024
Response from james and marie on 19 Feb 2024
thankyou so much Stephen,really happy you enjoyed your stay with us

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from james and marie on 11 Dec 2023
Thankyou so much Anthony we are very happy you enjoyed your stay with us and thankyou for the booklet hopefully our future guests will be reading it.

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean room, staff helpful and friendly
Stayed 1 night in Dec 2023
Response from james and marie on 11 Dec 2023
Very happy you enjoyed your stay with us Lindsey

8/10 Good

Nigel

Stayed 1 night in Dec 2023
Response from james and marie on 11 Dec 2023
Thankyou Nigel

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good find for future stays
Good traditional B&B, handily 10 minutes walk from Plymouth Pavilions. Good cooked breakfast. Was able to park on street directly outside (on a Saturday night) with the permit only costing £7.20 (as at December 2023). Will book again.
Stayed 1 night in Dec 2023
Response from james and marie on 11 Dec 2023
Thankyou Stephen see you again

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received a fantastic warm welcome from the owners James and Marie They exceeded all my expectations the place was warm cosy clean and the atmosphere so friendly nothing was too much bother There were so many areas where the attention to detail was outstanding What my final comment is the breakfasts were healthy with plenty of choices and perfect poached eggs And James and Marie are lovely warm hosts and amazing individuals I am definitely going back as this is a gem!!! Victoria
Stayed 5 nights in Nov 2023
Response from james and marie on 3 Dec 2023
Thankyou so much Victoria Marie and I are very pleased and happy you enjoyed your stay with us,we will be very pleased if you stop with us again

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jolly nice people and place to stay
The oily minor whinge would be fit towel heated towel rails or offer clean towels the second day
Stayed 2 nights in Nov 2023
Response from marie & James on 20 Nov 2023
hello David thanks for the review i will remind guest to put out their please service their room tag so i know lovely to have met you both very best wishes James & Marie

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from james and marie on 21 Nov 2023
thankyou Roger happy you enjoyed your stay with us

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Both Marie and James were very friendly and helpful. The room was clean and just what I needed for my stay. Breakfast is served by Marie and cooked by James which was wonderful.
Stayed 3 nights in Nov 2023
Response from james and marie on 21 Nov 2023
Paula,thankyou Marie and I are very happy you enjoyed your time with us

10/10 Excellent

Richard

Travelled with partner
Hosts were friendly and had knowledge about the area we were staying and breakfast was 10/10 . Thank you fora p,easant stay .
Stayed 2 nights in Oct 2023
Response from james and marie on 3 Nov 2023
Thankyou so much Richard we are really pleased you enjoyed your stay with us

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from james and marie on 3 Nov 2023
Thankyou Craig,hope you got home ok ,we are very happy you enjoyed your stay with us see you soon

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from james and marie on 3 Nov 2023
thankyou Roger we are very please you were happy with us and the guest house

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hosts were very lovely and helpful
Stayed 2 nights in Oct 2023
Response from james and marie on 29 Oct 2023
Thankyou Thomas hope you and sophie got home okay

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2023
Response from james and marie on 21 Nov 2023
Thanks Kevin much appreciated

10/10 Excellent

Miss Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
What a superb guest house. Owners were so obliging and helpful. Would recommend it to everyone. So thank you for making my short stay so enjoyable.
Stayed 4 nights in Oct 2023
Response from j&M on 24 Oct 2023
thank you for the great review we are glad you enjoyed your stay i enjoyed our chats very best wishes James&Marie

10/10 Excellent

brenda

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay, the property is super clean and everything works in the room. Perfect location. The breakfast is delicious! I cant say enough great thinks about this place and Marie and James. Definitely the best place to stay in Plymouth
Stayed 4 nights in Oct 2023
Response from james and marie on 22 Oct 2023
Brenda ,Thankyou so much we are very happy you enjoyed your stay with us we enjoyed your company as well,also thanks for the little card you left for us in the room,it doesnt happen very often so we really appreciate it very much

10/10 Excellent

steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Host's, Room very clean and breakfast was perfect - thank you
Stayed 1 night in Oct 2023
Response from james and marie on 18 Oct 2023
Thanks Steve,hope to see you again

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, cater all dietary requirements and cleanliness.
Stayed 4 nights in Oct 2023
Response from james and marie on 18 Oct 2023
Thankyou Vicky we try our best very happy you enjoyed your stay with us

10/10 Excellent

Mick

Stayed 1 night in Oct 2023
Response from james and marie on 18 Oct 2023
thanks Mick hope to see you again

10/10 Excellent

Karen

Stayed 2 nights in Sep 2023
Response from james and marie on 18 Oct 2023
Thankyou Karen hope you visit us again

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely two night stay everything was fabulous wouldn’t change a thing and we would recommend a stay here.
Stayed 2 nights in Sep 2023
Response from james and marie on 16 Sept 2023
Thankyou so much very happy you enjoyed your stay with us

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from james and marie on 16 Sept 2023
Thankyou very much Paul

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our review of mariners
A lovely little b&b ran very well by Marie and James. Very welcoming and great hosts. Thankyou for looking after us. Glen & Becky
Stayed 2 nights in Sep 2023
Response from james and marie on 16 Sept 2023
Thankyou Glen it was a pleasure you were very easy to look after hope to see you both again

10/10 Excellent

Nina

Stayed 1 night in Sep 2023
Response from james and marie on 16 Sept 2023
Thankyou Nina

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freindly immaculate b&b in a great location.
Room was immaculate including bathroom area Owners could not have been more welcoming and helpful. Breakfast was one of the best breakfast we’ve had in a B&B absolutely wonderful For us personally any small issue we had was the bed was very hard which we didn’t find comfortable, but we appreciate it’s very difficult to get a mattress to suit everybody It was a shame for us as we didn’t have a very good night sleep because of the mattress. Overall the value it was very very good value, and if you don’t mind a firmer bed, we would not hesitate to recommend it.
Stayed 1 night in Sep 2023
Response from james and marie on 16 Sept 2023
Thankyou Carl,you are quite right beds are unique to the person sadly we cant meet everyones expectations in this department,but happy you enjoyed everything else

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Great spot to stay in Plymouth. Close to the sea and good restaurants. Fabulous breakfast!
Stayed 1 night in Sep 2023
Response from james and marie on 16 Sept 2023
Thanks Amanda we are very happy you enjoyed your stay with us

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly and welcoming guest house in a perfect position on The Hoe. Breakfast was both plentiful and tasty with lots of options. The room was clean comfortable and compact. Thank you James and Marie for making our short stay enjoyable.
Stayed 2 nights in Aug 2023
Response from james and marie on 16 Sept 2023
Thankyou Stephen

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hosts, lovely breakfast. Lovely room and well located for The Hoe, Barbican & Plymouth Pavilions. Would recommend
Stayed 1 night in Aug 2023
Response from james and marie on 16 Sept 2023
Thankyou Alexis very happy you enjoyed your stay with us

10/10 Excellent

AP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Guest House
Lovely guest house, really clean, very cheap and great location for West Hoe, 2 min walk to sea front
Stayed 2 nights in Aug 2023
Response from james and marie on 28 Aug 2023
Thankyou Tony it was apleasure to meet you

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Comfy and good value for money. We were towards the top of the house which was quite warm, however we were provided a fan each on the bedside table to assist us keeping cool. It would have been great to have had a sheet instead on the quilt over us. Breakfast was varied and plentiful, with everything served at the table. If you are veggie or vegan do let the hosts know in advance.
Stayed 5 nights in Aug 2023
Response from marie & James on 27 Aug 2023
thank you for the review we would have been happy to provide you with a sheet had you asked all vegans and vegartarians let us know their dietry requirements as we ask on arrival best wishes James & Marie

10/10 Excellent

Lee

Stayed 1 night in Aug 2023
Response from james and marie on 28 Aug 2023
Thanks Lee your welcome anytime

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
warm attentive service in a world that simply gives the impression of not caring!!! Thank you James and Marie. Look forward to staying with you again.
Stayed 4 nights in Aug 2023
Response from james and marie on 16 Sept 2023
Thankyou for your lovely review ,you are quite right Stephen,hope you will return

10/10 Excellent

Justin

Stayed 2 nights in Aug 2023
Response from James & Marie on 27 Aug 2023
thanks for the great review best wishes

10/10 Excellent

Angharad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay.
Hosts are so friendly and welcoming. Felt like a 2nd home. So many beautiful small touches to make it feel like a very special experience. Highly recommend!
Stayed 1 night in Aug 2023
Response from james and mari on 21 Aug 2023
Thankyou for your lovely review Angharad,we hope you will come and stay again best wishes and hope you got through the auditions well

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from james and marie on 21 Aug 2023
thankyou John

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plymouth Hoe
Welcoming and friendly owners, a clean and comfortable property in a great location. We will definitely return.
Stayed 2 nights in Aug 2023
Response from james and marie on 21 Aug 2023
Thanks Dan very happy you enjoyed your stay with us

10/10 Excellent

Jason

Stayed 1 night in Aug 2023
Response from james and marie on 16 Sept 2023
Thankyou Jason

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great gest house
very clean excelent beds and bedding bathroom very clean host were excelent breakfast was superb only stayed one night would stay again
Stayed 1 night in Aug 2023
Response from james and marie on 21 Aug 2023
Margaret it was a pleasure to meet you thankyou for the lovely review