Search Hotels Near Playa Oriente, Cozumel

"I honestly love how beautiful the hotel is but it definitely needs some upgrades in some areas like the bathroom and room should have WiFi too. Food choices at the buffet and restaurant wasn’t good. Overall they are accommodating and staff are friendly and helpful and pleasant. Beautiful pool I will give a 8.5 overall rating."

"Nice room, pools and beach great and the staff very friendly and polite "

"Overall not a bad place to stay for the price you pay. The location is across the street from the sea, but NOT on the sea. In Cozumel in general, in order to get in the water you either have to pay at a beach club (20$ entry fee) or find some suspicious other area that doesn’t have an entry fee. Therefore, choosing a hotel with beach/sea access would be a better choice if that’s what you plan to do in Cozumel. The room was clean. The balcony was okay, the view is the doors to other hotel rooms and a slither of sea if you don’t pay for the nicer room. 2 out of the 4 nights I was there, housekeeping took my used towels but did not give me new ones. I had to chase down housekeeping to give me clean towels- they were not that clean. The breakfast is okay for being free. There are some fruit, eggs, toast, coffee. A pitcher of water in the lobby. The pool is pretty small- about 3 feet deep and 10-13 feet long. The lounge chairs are nice. Upon losing my key card, one of the rather unkind women at the front desk told me it would be a 13 dollar fee. Never in my life staying at a hotel was there a fee for a lost key. Especially when that information wasn’t given upon check in. After asking for a towel for the lounge pool chair she made me give her a collateral so I’d return the towel. I will say one of the male staff was always kind and smiling. Otherwise the staff was kinda rude. After paying the hotel price, taxis, and food, it’s so much more worth it to stay at an all inclusive. "

"Best place to stay and restaurans are awesome. Beach area is awesome"

"Great price and great service! I will definitely stay again!"

"We absolutely love Fiesta Americana Cozumel! The staff truly goes above and beyond for an all inclusive resort. This keeps us coming back year after year. We cannot thank Arturo, Alejandra, Gabriel, Aaron, and Victor enough for making sure we had everything we needed to make the most of our stay. We were celebrating my fiances birthday on this trip and they went out of their way to make it a memorable day! This hotel offers incredible ocean view rooms, various restaurant options, multiple pools including a swim up bar, activities for kids and evening entertainment, and some of the best snorkeling. We cannot wait to return! "

"Everything was wonderful. We always enjoy our stay at the Plaza. Gilberto and Amelia are wonderful and very accommodating. We ate out and had food delivered - everything was perfect!"

"Oh they're going to pool, no other common areas as I understood from the lusting. "

"My room had ants all over the bathroom sink and in my bed and while I understood this was a cheaper place I won’t be going back there again. "