See all properties
Save

Hotel Playa Encantada

2.5 star property
Beaux Arts Playa del Carmen hotel in Downtown Playa del Carmen with a 24-hour front desk

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Playa Encantada

Property entrance
Reception
Front of property
Standard Room | 1 bedroom, in-room safe, desk, laptop workspace
Shower, hair dryer, towels

Reviews

8.6 out of 10

Excellent

Popular amenities

8.2 out of 10
Guests loved the amenities.
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is ₹3,202
₹4,014 total
includes taxes & fees
24 Sept - 25 Sept
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 3 of 8 rooms

View all photos for Deluxe Apartment, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Apartment, Multiple Beds

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
LED TV
Separate bedroom
Ceiling fan
Sofa bed
  • 150 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Air conditioning
Full-sized fridge/freezer
LED TV
Sofa bed
Blackout curtains
Separate bedroom
Private bathroom
Satellite channels
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Apartment, 1 King Bed with Sofa bed

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
LED TV
Separate bedroom
Ceiling fan
Sofa bed
  • 150.0 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Rooftop terrace
Sofía by Bunik
Pool
Spa
Free WiFi
Air conditioning
9.0 out of 10, Wonderful, (657)
The price is ₹2,863
₹3,628 total
includes taxes & fees
24 Sept - 25 Sept
Sofía by Bunik

About the area

Map
Calle 12 bis Nte, Playa del Carmen, QROO, 77710

What's nearby

  • Central Square - 4 min walk
  • Quinta Avenida - 5 min walk
  • Mamitas Beach - 11 min walk
  • Playa del Carmen Main Beach - 12 min walk
  • Playa del Carmen Maritime Terminal - 15 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Logia Café - ‬3 min walk
  • ‪Nicoletta - ‬4 min walk
  • ‪El Chuleton Taqueria - ‬3 min walk
  • ‪Kaxapa Factory - ‬3 min walk
  • ‪El Compa - Birria y Asadas - ‬3 min walk

About this property

Hotel Playa Encantada

Hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hotel Playa Encantada provides a terrace and a garden. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Buffet breakfast (surcharge), luggage storage and a front desk safe
  • A lift, a 24-hour front desk and concierge services
  • Tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Playa Encantada boast thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Sofa beds and cots/infant beds (surcharge)
  • Bathrooms with showers
  • LED TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MXN 195 to 250 for adults and MXN 95 to 150 for children

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room sofa bed
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Beaux Arts architecture
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Sofa bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 195 to 250 for adults and MXN 95 to 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cots (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Encantada Hotel Playa
Playa Encantada
Playa Encantada Riviera Maya/Playa Del Carmen, Mexico
Playa Encantada Hotel Playa del Carmen
Playa Encantada Hotel
Playa Encantada Playa del Carmen
Encantada Del Carmen
Hotel Playa Encantada Hotel
Hotel Playa Encantada Playa del Carmen
Hotel Playa Encantada Hotel Playa del Carmen
Playa Encantada
Hotel Playa Encantada Hotel
Hotel Playa Encantada Playa del Carmen
Hotel Playa Encantada Hotel Playa del Carmen

Frequently asked questions

Does Hotel Playa Encantada have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Playa Encantada?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Playa Encantada on 24 Sept 2024 start from ₹3,201.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Playa Encantada pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Playa Encantada?

This hotel doesn't offer parking.

What time is check-in at Hotel Playa Encantada?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Playa Encantada?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Playa Encantada located?

Located in Downtown Playa del Carmen, this hotel is within a 15-minute walk of Quinta Avenida, Mamitas Beach and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 6 mi (10 km).

Hotel Playa Encantada Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 169 reviews" "
Rating 8 - Good. 55 out of 169 reviews" "
Rating 6 - Okay. 19 out of 169 reviews" "
Rating 4 - Poor. 5 out of 169 reviews" "
Rating 2 - Terrible. 4 out of 169 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Oscar Treviño

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taxis and Food Store around the corner
Stayed 1 night in Jul 2024

6/10 Okay

Jorge

Need more fixed hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very conveniently located next to the bus station, walking street and a great park with lots of local food vendors. The room is big and the pool is pretty well shaded.
Stayed 4 nights in Mar 2024

10/10 Excellent

Svetlana

Stayed 1 night in Jun 2024

10/10 Excellent

Svetlana

Stayed 3 nights in May 2024

6/10 Okay

Sharonda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Svetlana

Liked: Amenities
Ценовая политика
Stayed 1 night in May 2024

10/10 Excellent

Morony Emmanuel

Stayed 6 nights in Apr 2024

10/10 Excellent

ariel

Stayed 1 night in Apr 2024

10/10 Excellent

Joon-seong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Vince, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Stratis

Stayed 7 nights in Apr 2024

6/10 Okay

simon, Vancouver

Showering water is cold most of the time . Some towels are old and ripped . The room needs some maintenance , freshing it up . Location is central , staff are nice , clean water is provided in public area. WIFI and phone needs Maintenance.
Stayed 3 nights in Mar 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times over the years as an overnight or 2 before flying home post AI stay. The beds are not comfortable, but we always get an apartment with a kitchen and plenty of room for my family of 4 and that makes it worth it for the price. There is a small pool in an enclosed courtyard to cool off in. Any time we have needed anything from the staff, they were quick to help and friendly. We enjoy this hotel s location because it is away from the touristy area and there are tasty food options all around.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean
Stayed 3 nights in Mar 2024

10/10 Excellent

Joy, Coon Rapids

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was centrally located and an easy walk for anything you need! 4 blocks from the beach!
Stayed 1 night in Feb 2024

10/10 Excellent

Joy, Coon Rapids

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our one month stay at this hotel! We always felt safe and comfortable. It's located in the perfect area. Shopping for needed items is close, Restaurants are near and walkable. The rooms are nice and cleaned daily. The staff is very helpful and fun!
Stayed 28 nights in Jan 2024

10/10 Excellent

Joy, Coon Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jose E

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
We have stayed there multiple times. There is a refrigerator, microwave, coffee pot. It has all the amenities bed and shower are wonderful. The room is spacious. We will go there again.
Stayed 4 nights in Feb 2024

10/10 Excellent

Josie

Nos facino muy limpio agua para beber gratis todo el tirmpo,y tofo esta cercas para ir a disfrutar una caminata por la calle quinta y muy economica
Stayed 5 nights in Jan 2024

10/10 Excellent

EFRAIN

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar en relación costo y calidad, no esperen lujos. Las habitaciones las limpian todos los días. El servicio es atento. Si desea pasar unos días en Playa del Carmen y no cuenta con un gran presupuesto este hotel es muy buena opción.
Stayed 7 nights in Dec 2023

10/10 Excellent

norma borjas

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
very close for bus station ,restaurants and super markets also close to the 5th ave, only one thing is no amenities on lobby !
Stayed 3 nights in Dec 2023

10/10 Excellent

Jorge

Stayed 3 nights in Dec 2023