Castillo de Arena by NAS

3.0 star property
A tropical escape with tennis courts and barbecue grills just steps from Mamitas Beach, where paradise meets recreation and relaxation

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Castillo de Arena by NAS captures paradise with sunshine and ocean breezes for a perfect vacation. Guests love the tranquil terrace, rejuvenating spa treatments, and reliable WiFi. Travelers appreciate the peaceful setting and easy access to Mamitas Beach.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are available for USD 25.0 per week

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500.0 per stay
  • Cleaning fee: USD 48 per accommodation, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25.0 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 009-005-002183/2026

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Castillo de Arena by NAS have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Castillo de Arena by NAS pet-friendly?

No, pets are not allowed at this property.

How much is parking at Castillo de Arena by NAS?

Self-parking is free at this property.

What time is check-in at Castillo de Arena by NAS?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Castillo de Arena by NAS?

Checkout is at 11 AM.

Does Castillo de Arena by NAS provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Castillo de Arena by NAS located?

Nestled on the beach, this Zazil-ha hotel is within a 5-minute walk of Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida is 0.6 mi (1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

8.8

Excellent