Castillo de Arena by NAS captures paradise with sunshine and ocean breezes for a perfect vacation. Guests love the tranquil terrace, rejuvenating spa treatments, and reliable WiFi. Travelers appreciate the peaceful setting and easy access to Mamitas Beach.
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 25.0 per week
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 500.0 per stay
Cleaning fee: USD 48 per accommodation, per stay.
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: USD 25.0 per week
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 009-005-002183/2026
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Does Castillo de Arena by NAS have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Castillo de Arena by NAS pet-friendly?
No, pets are not allowed at this property.
How much is parking at Castillo de Arena by NAS?
Self-parking is free at this property.
What time is check-in at Castillo de Arena by NAS?
Check-in start time: 3 PM; check-in end time: anytime.
What time is check-out at Castillo de Arena by NAS?
Checkout is at 11 AM.
Does Castillo de Arena by NAS provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Castillo de Arena by NAS located?
Nestled on the beach, this Zazil-ha hotel is within a 5-minute walk of Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida is 0.6 mi (1 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.