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12 Bees Hotel

Photo gallery for 12 Bees Hotel

Serves breakfast, lunch and dinner
Building design
Family Room | Individually decorated, individually furnished, desk, laptop workspace
Meeting facility
2 outdoor pools

Overview of 12 Bees Hotel

12 Bees Hotel

3.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Housekeeping
Map
No. Int. S/N, Calle 12 Bis, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPlaya del Carmen Main Beach11 min walk
  • Popular LocationMamitas Beach14 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)14 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal17 min walk

Room options

About this area

Playa del Carmen

12 Bees Hotel is located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, and is near theme parks and near the boardwalk. The area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Cenote Chaak Tun and Xaman Ha Aviary are also worth visiting. Looking to get your feet wet? Scuba diving, snorkelling and boat tours adventures can be found near the property.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Nuestra Senora del Carmen Catholic Church - 4 min walk
  • Central Square - 6 min walk
  • Playa del Carmen Main Beach - 11 min walk
  • Mamitas Beach - 14 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Restaurants

  • Vips - 3 min walk
  • La Takiza - 2 min walk
  • Las Quekas - 2 min walk
  • El Compa - Birria y Asadas - 2 min walk
  • Zitla - 4 min walk

About this property

12 Bees Hotel

3-star hotel located in Downtown Playa del Carmen
12 Bees Hotel is located close to Playa del Carmen Main Beach, and provides a free manager's reception, a rooftop terrace and a cafe. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a hair salon and a bar.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools
  • Limo/town car service, coffee/tea in reception and multilingual staff
  • A reception hall, coworking spaces and a 24-hour front desk
  • A porter/bellboy, luggage storage and a lift
Room features
All 65 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi.
More conveniences in all rooms include:
  • Showers and shampoo
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of CovidClean (Safehotels - global expert), Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area
  • Manager's reception (select days)

Restaurants on site

  • BEEBAR

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • A meeting room
  • Business centre
  • Conference space
  • Coworking spaces

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible (may have limits)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • 43-inch flat-screen TV

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Window screens

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is not required for transport to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

12 Bees Hotel Hotel
12 Bees Hotel Playa del Carmen
12 Bees Hotel Hotel Playa del Carmen

Frequently asked questions

Does 12 Bees Hotel have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at ?

As of 31 Mar 2023, prices found for a 1-night stay for 2 adults at on 17 Apr 2023 start from ₹3,656.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is 12 Bees Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at 12 Bees Hotel?

Check-in is from 3:00 PM - 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at 12 Bees Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is 12 Bees Hotel located?

Located in Downtown Playa del Carmen, this hotel is within a 15-minute walk of Nuestra Senora del Carmen Catholic Church and Playa del Carmen Main Beach. Quinta Avenida is 1.3 mi (2.1 km) away.

Can I cancel my reservation for free at 12 Bees Hotel and receive a full refund?

Yes, 12 Bees Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to 12 Bees Hotel cancellation policy on our site for more details about any exclusions or requirements.

12 Bees Hotel Reviews

12 Bees Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 61 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 21 out of 61 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 3 out of 61 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 0 out of 61 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 3 out of 61 reviews" "
" "2 - Terrible 5%

9.0/10

Cleanliness

9.3/10

Staff & service

8.5/10

Amenities

8.5/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurant, clean, beautiful restaurant on rooftop with wonderful cappuccino's and the food is very good. Staff are very accommodating and nice.
Stayed 2 nights in Mar 2023

2/10 Terrible

Fred

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Reviews of property did not match actual property. Very unclean. No toilet paper and stale urine in toilet upon entering room.

10/10 Excellent

Cintia, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, Good location, in downtown of playa del Carmen. It also has parking, a rooftop bar and restaurant
Stayed 1 night in Mar 2023

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Mar 2023

10/10 Excellent

Erno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 7 nights in Feb 2023

10/10 Excellent

rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good security nice rooms
Stayed 1 night in Feb 2023

2/10 Terrible

Mr

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely the most horrible hotel experience I've ever had. This is really the nastiest Hotel I've ever been in. Flooring: Covered with unfinished tile. Chalk showing everywhere. Cracks showing all over. Shower: I was just not about to get in the shower. The handles were nasty, untouchable. The flooring had scratch marks all over. Just looked filty. Hallway: Tile coming out of the wall.

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Only wished the window opened. Felt a little claustrophobia at first. Choice of music on the terrace is simetimes to much to aggressive. Most of the time loung ambuance perfect. Quiet area and super clean.
Stayed 14 nights in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice

10/10 Excellent

Lisa

Stayed 3 nights in Dec 2022