Search Apart Hotels in Playa del Carmen

"This place is a must visit! Clean rooms, great staff, amazing amenities, and accessible beach. I can wait to return and definitely recommend it to others. "

"Beach cabana, staff at the beach, food and martini bars were amazing. The resort could be improved by providing hot tub or heated pool, higher quality of alcohol in the drinks and more serving staff at the restaurants and bar areas. Beach cabanas and service staff made us feel like we were in paradise!"

"Without the staff the facilities would suffer, Thank you Teresa Lopez my room was Awesome everyday. thank you David for your guidance with everything available at the resort. Andrea Reyes what a beautiful person, kind welcoming, Hyatt is fortunate to have her as an employee. flor in the Spa a wonderful Masseuse. All the staff at the restaurants first class."

"Muy rica la comida, todo súper limpio cuartos, baños, pasillos 100% garantizados buen servicio, todo el personal muy amable y atentos "

"Nice reaort"

"The staff was so amazing and kind and everything was delicious and clean."

"Room was great, service amazing, food ehhh I would give it a 7/10 not the best but not bad either."

"Mindblown at the entire Xcaret property, hotel and parks. Was nervous about the cost but we left wishing we stayed longer. The hotel property is massive with so much to do and so many food choices. The room was clean and simple but with a wonderful view along with double hammocks and stoked snacks. Check in was simple and fast but do think something was missed along the way as we felt unprepared to tackle the enormous property with a lack of information at first from how to reserve restaurants to where the shuttles for the parks arrive. All reservation restaurants were also booked up for days in advance (our entire stay). However, none of the above was a deal breaker and we quickly got the flow with the interactive map on the app (very much needed) Overall highly recommend, just be prepared for a ton of walking and a slightly overwhelming amount of amenities and trying to find everything at first. "

"Great room size, great hospitality, alot of fun activities for the family."