Search Apart Hotels in Playa del Carmen

"I enjoyed my stay here , the staff were friendly "

"Exceptional service. Open-air layout of the hotel. Dining options great. "

"My whole experience was great, clean room, great staff, amenities, restaurants, recommended and would come back"

"Staff were very friendly and helpful! The pools were extremely cold though and the food options could’ve been better but we loved it and would definitely come back!"

"Food is great. Staff are very friendly and they maintain the place very clean."

"We had a fantastic time! We cannot find any faults with the resort. Everything was simply wonderful from the service to the amenities. I highly recommend it!"

"Pool was great. Slower service at the pool bar then rest of area bars."

"The best All Inclusive vacation ever!Resort, staff, food 3rd time going and will be back soon…."

"We stayed at Paradisus Playa del Carmen and had an excellent experience overall. The resort truly deserves five stars. Our room was spotless, and housekeeping was outstanding. Every day while we were out, the staff cleaned the room, refreshed the bed sheets, and made it feel like the first day again. The pool area was very clean, well organized, and never felt crowded. Poolside service was attentive, and the drinks were high quality. The pool buffet and lunch options were delicious, with great variety and fresh ingredients. Chefs and staff clearly cared about food quality and presentation. The main buffet was open from morning until late evening and offered a wide selection. In addition, there were several specialty restaurants with very good food, and reservations were generally manageable. The beach area was clean and relaxing, with towels, a beach bar, and activities like kayaking included. Entertainment and shows were enjoyable and added to the overall experience. A few small cons: shows were held in different locations each night, so following the schedule was sometimes confusing. Also, some restaurants closed briefly between meal times, and the main pool and pool bar closed around 6 PM, which felt early. Bars in family areas also closed around 10–10:30 PM. Overall, these were minor issues in an otherwise fantastic stay. We would happily return and highly recommend this resort. Booking through Expedia was smooth, and staff professionalism made the vacation stress free."