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Sunrise Ridge Resort by Coolvacay

3.0 star property

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In the heart of Pigeon Forge, Sunrise Ridge Resort offers a family-friendly getaway with a playground and arcade/game room. Unwind in the sauna or 2 spa tubs, stay connected with in-room WiFi, and enjoy convenient amenities like laundry facilities, tour/ticket assistance, barbecue grills and an elevator. Previous guests rave about the helpful staff and ideal location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Condo, 1 Bedroom

Standard Condo, 1 Bedroom | In-room safe, individually decorated, individually furnished, desk

Standard Condo, 1 Bedroom

9.6 out of 10
Exceptional
(39 reviews)
  • 633 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Condo, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Standard Condo, 2 Bedrooms

8.8 out of 10
Excellent
(41 reviews)
  • 1100 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Duplex, 2 Bedrooms

Duplex, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Duplex, 2 Bedrooms

9.0 out of 10
Wonderful
(29 reviews)
  • 1180 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Cottage, 2 Bedrooms, Mountain View

In-room safe, individually decorated, individually furnished, desk

Standard Cottage, 2 Bedrooms, Mountain View

9.6 out of 10
Exceptional
(29 reviews)
  • Mountain view
  • 1100 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Pigeon Forge is home to Sunrise Ridge Resort by Coolvacay. The area's natural beauty can be seen at The Ripken Experience - Pigeon Forge and Great Smoky Mountains National Park, while Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights. Travelling with kids? Don't miss Dollywood and Dollywood's Splash Country. Discover the area's water adventures with rafting and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Pigeon Forge travel guide
View more Condo resorts in Pigeon Forge
Map
2301 Ridge Road, Pigeon Forge, TN, 37863

What's nearby

  • The LeConte Center building with a green roof and a sign indicating it is the Department of Tourism at Pigeon Forge.
    LeConte Center at Pigeon Forge
    3 min drive - 2.4 km
  • A sign for Patriot Park in the City of Pigeon Forge.
    Patriot Park
    3 min drive - 2.4 km
  • A Ferris wheel, a water fountain, and a building with a sign that reads "Ole Smoky Moonshine".
    Island at Pigeon Forge
    6 min drive - 4.0 km
  • A grand staircase with ornate railings and a large stained glass window above.
    Titanic Museum
    7 min drive - 6.8 km
  • Rocky Top Mountain Coaster
    4 min drive - 2.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS)
    59 min drive

Restaurants

  • Spotlight Bakery
    13 min drive
  • Margaritaville
  • Downtown Flavortown
  • Azul
  • Junction 35 Spirits

About this property

Sunrise Ridge Resort by Coolvacay

  • Family-friendly condo resort near LeConte Center at Pigeon Forge
  • Located close to The Ripken Experience - Pigeon Forge, Sunrise Ridge Resort by Coolvacay provides a playground, an arcade/games room and laundry facilities. For some rest and relaxation, visit the sauna or the 2 hot tubs. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
  • Additional perks include:
    • A seasonal outdoor pool and an indoor pool, along with sunloungers
    • Free self-parking
    • Tour/ticket information, a front desk safe and luggage storage
    • Concierge services, barbecues and a lift
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 133 individually furnished rooms offer perks such as air conditioning and separate sitting areas, in addition to amenities such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Heating and fans
    • Shower/bath combinations, free toiletries and hairdryers
    • TVs with DVD players
    • Balconies, separate sitting areas and separate dining areas

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Property amenities

Ski

  • Close to skiing
  • Ski area nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Free cot
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • TV

Outdoor areas

  • Balcony
  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Desk

Comfort

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping on request
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Hiking/biking trails nearby
  • Rafting nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 133 units
  • Access via exterior corridors
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sunrise Ridge Resort by Coolvacay have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9:00 AM to 11:00 PM.

Is Sunrise Ridge Resort by Coolvacay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunrise Ridge Resort by Coolvacay?

Self-parking is free at this property.

What time is check-in at Sunrise Ridge Resort by Coolvacay?

Check-in start time: 4:00 PM; check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sunrise Ridge Resort by Coolvacay?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sunrise Ridge Resort by Coolvacay located?

This family-friendly Pigeon Forge condo resort is within 2 mi (3 km) of Rocky Top Mountain Coaster, Xtreme Racing Center and Big Top Arcade. LeConte Center at Pigeon Forge and Island at Pigeon Forge are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sunrise Ridge Resort by Coolvacay Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Amenities

9.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 633 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quite location.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no traffic and easy driving to things to see and do in pigeon forge
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Faryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well worth the cost of the room, stayed here each time we came to Pigeon Forge!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Dorothy

Clean room and beautiful view and away from the noise but still close enough to go to pigeon forge and all the attractions really felt like vacation
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and courteous. The room was very outdated. The carpet was dirty and had stains. Other than that the room was clean.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay! It was very spacious & well supplied. Staff was great at meeting all of our needs quickly. It was so convenient having washer & dryer right in our room and a fully stocked kitchen for cooking the food we brought with us. We would highly recommend this property
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Merlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, amazing view. Centrally located to Pigeon Forge main attraction. A small plaza with food shopping and restaurants 1 minute drive.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the property is private. No car sounds. We will stay her again.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pros- The location was AMAZING! Close to the Parkway and attractions, but also away from the crowds. The condo was spacious and the beds were surprisingly comfortable. Bonus- We had a beautiful mountain view from our balcony. I was given a number for security at check in. I was traveling alone with my 2 teen daughters , and I always felt safe. The cons- super thin walls! We heard kids running and screaming above us THE ENTIRE TRIP! The pool was right outside our room, and same thing- kids SCREAMING anytime we were in the room. I once had small kids too, so I understand. But if you're looking for a quiet, relaxing trip, this might not be the place for you.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Great location, beautiful views, plenty of space.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a very enjoyable time here. Our room was clean and the amenities (full-sized fridge, washer/dryer, jacuzzi tub, etc.) were beyond our expectations. The view from our balcony was exceptional. I also like its location close to all the Pigeon Forge attractions.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Vanessa

Liked: Staff & service
Building 3, The rooms need some upgrades but otherwise very clean. Easy check in and out. Pool was amazing for my Grandkids. Quick access to Teaster Lane. Maybe 5 minutes from Parkway.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities
Beautiful view and loved the stay!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect. Clean. Staff friendly, convenient parking. Perfect place to stay, close enough to the island and feeling out in the the county side. The only downside is the pull out bed is not comfortable. But we would most definitely stay again. Like i said perfect location.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Clean room, excellent indoor pool/hot tub area. Loved all the amenties. Ice maker in fridge was an unexpected bonus. Centrally located. Quiet area. Great for families. Spacious condos with beautiful views of the mountains and surrounding area.
Photo taken from 3rd floor condo with balcony.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Clean condo, new appliances in kitchen but old worn out living room furnitute and mattresses. Low water ptesdure but GREAT VIEWS!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service/staff was very friendly and quick to provide any of our needs. Our two bedroom suite with a Mountain View was perfect for our young family (& grandma, too). Laundry in unit, parking, kitchen amenities were great. The property grounds including the pool were also well maintained. Game room is dated & playground was nonexistent but did not affect our stay. We booked on a whim & are happy with the outcome.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mariah

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was amazing and an amazing location not too far from the island. Would definitely recommend and stay at again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities
Great room and view. We loved the hot tub!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent and very helpful. Room was clean and comfortable
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff. Great accommodations.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Easy check in
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Dayton

Liked: Cleanliness, staff & service
Very nice people and property
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, amenities, property conditions & facilities
The whole resort was delightful. Our suite was very clean and had a spectacular view.
Stayed 4 nights in Nov 2025