- Liked: Cleanliness
We stayed 5D/4N, out of which the water pump was not working on our first 2 days/nights. The staff reacted quickly and came over to the villa to temporarily fix it (so that we could have water running in the showers, toilets and sinks). This was very inconvenient and uncomfortable especially since we had elderly and children in our group. Upon check-in, the staff informed us that housekeeping would occur every 2 days. However, in reality housekeeping only occurred on Day 2 and never again. Upon check-out, i asked the staff what happened to housekeeping. The staff promptly responded she was unaware why housekeeping didn't occur as promised. Overall the villa was clean and safe, but the fiasco with the water pump/water supply and housekeeping has put me off of future visits.