Superior Double Room | Egyptian cotton sheets, premium bedding, in-room safe
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Reviews of Lub Sbuy House

3 out of 5
Lub Sbuy House
1 Phang-nga Road, Soi 3, T.Taladyai, Phuket, Phuket

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 35 reviews" "
Rating 8 - Good. 17 out of 35 reviews" "
Rating 6 - Okay. 6 out of 35 reviews" "
Rating 4 - Poor. 3 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

giampiero

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really kind and very helpful, nice location perfect if you want to live the real Thay life
Stayed 25 nights in Dec 2023

8/10 Good

Ahsan, Montreal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice to change my room since i had an AC problem, the room was good and had space for everything it does not hand extra toiletries overall it was fine
Stayed 6 nights in Dec 2023

8/10 Good

Farjam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 stars hotel with smily team
Kindness and always smily reseption otherwise every day clean team come by my room and change the towel and trash, quait and ok hotel according to the cost.
Stayed 16 nights in Dec 2022
Response from joen on 22 Dec 2022
Thank you to stay with us and free back we are welcome to service you. best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Cute place and central location. Great balcony to relax on
Stayed 1 night in Jul 2019

6/10 Okay

Katie

Liked: Staff & service
Okay for a night or two
The hotel was centrally located, across from the local bus station and around a 10 minute walk to town. The room was a good size and a kettle along with tea, coffee and water was provided. The walls were thin which I had read in some previous reviews however the hotel was quiet during our stay so this didn’t cause much of an issue. Although the room provides a tv it does not have many English channels. One big downside was the WiFi, it was very slow connection. The Breakfast provided was okay. Buffet style with a few western and Asian options, however with the hotel being quiet and me preferring a slightly later start to the day this was often not hot. All in all this is an okay option for a night or two, the rooms were clean and it’s location is good.
Stayed 2 nights in Mar 2019
Response from peeh on 12 Mar 2019
Thank you for stay with us . We will continue to improve your feedback. ฺBest regards.

10/10 Excellent

S, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to Bus terminal 1 We checked in before the check in time since we arrived early. Our room was not ready yet, but without much delay we were given another available room. The room was super clean and comfy and just as described. The location is really good if you are touristing around Phuket town. Ferry pier is 10mins on taxi. Bus terminal 1 is 2 minutes walk from the hotel. From there we took buses to Patong and to airport too. There is a restaurant right in front of the hotel that serves delicous and yet cheap Thai food and the owner lady is super nice. So all in all convenient location, great hotel, had an awesome stay.
Stayed 2 nights in Dec 2018
Response from Joen on 9 Jan 2019
Thank you for stay with us We will intend to provide the best service in the LUB SBUY name, which means sleep well hope to see you again

6/10 Okay

Sergio, UK

Liked: Staff & service
Not far from walking street
The hotel was within walking distance of most places of interest, the room was a little on the small side, fortunately for us we went in the low season after we complained about the noise in our room, they upgraded us to a larger room at the rear of the hotel, this was now a much better experience, we found the staff to be very helpful,
Stayed 14 nights in Aug 2018
Response from joen on 19 Sept 2018
Thank you very much for the feedback, we will give you the best service in our quality. Hope to get used to the next opportunity.

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Room comfort
As expected for a 3-star hotel
Staff poor command of English. The bus shuttle service was not available as advertised.
Stayed 4 nights in Mar 2018
Response from joen on 25 Mar 2018
Thank you for stay with us We will fix that point in the defect. we hope to see you next time. Best regards

8/10 Good

Kieren

Liked: Cleanliness, staff & service, room comfort
Extremely convenient for Rassada pier
I enjoyed a quick checkin when arriving late in the evening this was good since I had just arrived from a long international flight. The room was a suitable size with a comfortable bed and pillow, the hotel was perfect for a 1 night stay and allowed an easy 10 minute taxi ride to Rassada pier the following morning which meant I was able to get the first ferry for the day to Koh Phi Phi. The Breakfast was suitable in the restaurant however behind the restaurant is a waterway that smelt extremely bad, this is not what you want to smell while eating your breakfast. I'm not really sure if this is something that the Hotel can fix though. I managed to secure a good price via Hotel.com for the room and was quite happy to rebook for another 1 night stay which I have coming up in the near future. When I went to rebook via Hotels.com the price was double that I paid recently and felt that it was not worth what they were asking so I found an alternate hotel for my next stay in Phuket. Over all very happy with my stay and would recommend for a shot stay and anyone needing easy access to Rassada pier
Response from Joen on 23 Mar 2018
Thank you for stay with us We will improve and develop better. Best regards

8/10 Good

ANNE-MARIE

Liked: Staff & service, room comfort
Lub Sbuy House
Nearby bus station. Friendly staff, Did not like that the open dinning room and kitchen was next to a stinky canal although it was camouflaged with plants. budget like hotel. Trick eye museum nearby. Clean room.

10/10 Excellent

Robert, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
A clean comfortable hotel for just one night. Just what we needed. Simple and smart.

8/10 Good

Minh Phan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

We are quite happy with our stay at Lub Sbuy House except that we find the lights in the room quite dim. The breakfast is nothing fantastic considering the reasonable price we are paying for the room.

8/10 Good

Eva, The Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Nice and clean room, location was very convenient. Wifi also worked pretty well in the room.

4/10 Poor

Verified traveller

Liked: Staff & service
Very noise
The hotel near 2 outdoor pub I hear music all the night and also hear noise from outside the room but room is clean and new.
Response from joen on 21 Sept 2015
The 2 outdoor pub is closeed now Thank you.

4/10 Poor

Verified traveller

Liked: Staff & service
Very noise
The hotel near 2 outdoor pub I hear music all the night and also hear noise from outside the room but room is clean and new.
Response from joen on 21 Sept 2015
The 2 outdoor pub it closed now thank you

8/10 Good

Chantal

Liked: Staff & service, property conditions & facilities, room comfort
Bon service, près de la vieille ville et plusieurs restaurant.
Stayed 4 nights in Dec 2023

10/10 Excellent

Colinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ruime kamers, op loopafstand van Phuket Old Town.
Stayed 3 nights in Feb 2023
Response from joen on 26 Feb 2023
thank you to stay with us I hope you enjoy your stay.. thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ベットが大きくて快適でした。毎回ベットメイキングされた後にペットボトル1本がいただけて助かりました。シャワーが熱湯が水かという極端に出てくるので気を付けてください。
Stayed 2 nights in Feb 2020

10/10 Excellent

jonathas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Joen on 29 Nov 2019
Thank you for stay with us. hope you get the best convenience. Best regards Joen Front office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siisti ja asiallinen hotelli
Varasimme täältä yhden yön, ennen syvemmälle Thaimaahan lähtöä tarkoituksenamme rentoutua pitkän lentomatkan jälkeen. Tähän tarkoitukseen täydellinen. Mukavat sängyt ja rauhallinen ympäristö. Hotelli on siisti. Aamupala oli pettymys.
Stayed 1 night in Apr 2019
Response from Peet on 13 Jun 2019
Thank you to stay with us Wish you a happy holiday .

8/10 Good

FUNG MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from joen on 30 Mar 2019
ขอบคุณที่เข้าพักกับเรา เราจะบริการให้ดีที่สุด

8/10 Good

Mr. Nuphark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ความสะดวก
สะดวกสบาย งานต่อการไปติดต่อธุรกิจ
Stayed 1 night in Dec 2018
Response from Natty on 18 Dec 2018
ขอบคุณมากครับที่เลือกใช้บริการของเรา

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employés gentils, chambre propre et aucune moisissure dans la salle de bain (Moisissure souvent présente dans les hôtels de ce prix en Thaïlande). Lit pas vraiment confortable, mais semble être normal dans ce pays. Attention si vous payez votre chambre sur un site comme hôtels.com. Ils nous ont sorti une facture à notre arrivée qui semblait donner la différente entre mon prix payé à rabais vs le leur. J’ai mentionné que j’avais déjà payé avec ma preuve et ils ont annulé leur facture sans s’obstiner. Était-ce une simple erreur ou un essaie d’avoir le montant complet de la chambre, je ne sais pas. Ils demandent un dépôt de 500 bahts pour la clé qu’ils vous redonneront sans problème à votre départ. Somme toute, quand même une belle expérience à cet hôtel.
Stayed 2 nights in Nov 2018
Response from joen on 14 Nov 2018
Thank you for stay with us and comment We will provide the best service and focus on cleanliness.

4/10 Poor

Visanu

Liked: Room comfort
ฝักบัวระบบน้ำแย่. น้ำไม่แรง. ที่เป่าผมต้องลงมาขอ........พนง. รอบค่ำ. Nice. ดี. แบบไทยๆ
Response from joen on 12 Apr 2018
ขอบคุณในคำติชม ทางเราได้แก้ไขระบบน้ำแล้ว ตอนนี้ไหลแรงมากแล้ว ที่เป่าผมต้องยืมจากเคาร์เตอร์ครับเป็นนโยบายโรงแรม ขอบคุณครับ

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Excellent value for money
Stayed 1 night in Dec 2017
Response from ่joen on 13 Jan 2018
ขอบคุณที่เข้าพักกับเรา หวังว่าคงได้บริการอีกในโอกาสหน้า

6/10 Okay

Sarina Løffler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
They can’t be trusted.
They say that they offer airport transfer but that’s not true. They didnt want to help me and hotels.com had to call them and then suddenly the hotel wanted to help. They promised me to order the taxi but there was no taxi at the airport. I waited a long time and got myself a taxi. When i arrived to the hotel I told them that they didnt order taxi and they just laughed! Bad hotel and bad service! The bed was as stone and the area was boring.
Stayed 4 nights in Dec 2017
Response from joen on 13 Jan 2018
ขอบคุณที่เข้าพักกับเรา ปกติเรามีบริการส่งสนามบิน และในพื้นที่ใก้ลเคียงเท่านั้น ทางเราไม่มีบริการรับถึงสนามบินเพราะติดปัญหาสัมปทานการขนส่ง ในสนามบินมีบริการขนส่งแล้ว ขอบคุณมากครับ

8/10 Good

Lai Yee

Liked: Staff & service
CP值不錯的酒店
房間燈光太暗冷氣不足， 但員工服務態度非常好 位置不錯近巴士總站
Stayed 3 nights in Dec 2017
Response from เจิ้น on 13 Jan 2018
ขอบคุณที่เข้าพักกับเรา เราได้แก้ไขปรับปรุงในสิ่งที่แจ้งแล้ว

10/10 Excellent

yoo, เชียงใหม่

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรงในเมือง เดินทางสะดวก
โรงแรมในตัวเมือง เดินทางสะดวก ด้วยรถโดยสารประจำทาง หาของทานง่าย
Stayed 1 night in Oct 2017
Response from NANIL on 8 Nov 2017
ขอบคุณสำหรับคำติชมนะคะ ทางโรงเเรมจะนำทุกความคิดเห็นมาปรับปรุงในครั้งต่อ ๆ ไปคะ

10/10 Excellent

Carolyne, Deummondville (Québec), Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confort et bon goût
Je n'ai passé qu'une nuit à cet hôtel mais j'avais l'impression de retrouver tout le confort du monde occidental. Le personnel est sympathique et le petit déjeuner, très correct, était compris avec chambre.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mrs.Ranuay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
วันสบายๆ แม้งานเร่งรีบ
หลับสบายตามชื่อโรงแรม เตียงใหญ่กว้าง นอนสบาย ไม่เหม็นบุหรี่ หาที่เที่ยว ร้านอาหาร สิ่งอำนวยความสะดวก ง่ายและรวดเร็ว

6/10 Okay

ATSUSHI, tokyo

Liked: Cleanliness
可も無く不可も無し
スタッフはフレンドリーでした。シャワーの勢い、温度は良好でシャンプーとボディーソープが常備されていました。中途半端な場所なのでバイクをレンタルしたほうが良いかも

10/10 Excellent

Yothin, อยุธยา

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
หลับสบายช่างง่ายต่อชีวิต
อยู่ใจกลางเมือง สามารถเดินไปเที่ยวย่าน ภูเก็ต โอลด์ทาวน์ได้สบาย จะไปสนามบินด้วยรถเมล์ก็สะดวก เพราะอยู่ติดท่ารถเลย
Response from joen on 21 Nov 2015
ขอบคุณครับ