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Grand Mercure Phuket Patong

Photo gallery for Grand Mercure Phuket Patong

Exterior
Superior Suite, 1 King Bed | View from room
Exterior
Deluxe Room, 1 King Bed, Pool Access | Free minibar items, in-room safe, desk, laptop workspace
Exterior

Overview of Grand Mercure Phuket Patong

UNESCO Sustainable Travel Pledge

Grand Mercure Phuket Patong

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150

Explore the area

  • Popular LocationJungceylon Shopping Center8 min walk
  • Popular LocationPatong Beach9 min walk
  • Popular LocationBangla Road10 min walk
  • AirportPhuket (HKT-Phuket Intl.)55 min drive

Room options

About this area

Patong

Located in Patong, Grand Mercure Phuket Patong is in the entertainment district and near the beach. Jungceylon Shopping Center and Bangla Road are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Karon Beach. Travelling with kids? Consider Dino Park Mini Golf and Andamanda Phuket. Scuba diving, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Guests love the hotel's quiet location.
Visit our Patong travel guideOpens in a new window
Map

What's nearby

  • Jungceylon Shopping Center - 8 min walk
  • Patong Beach - 9 min walk
  • Bangla Road - 10 min walk
  • Bangla Boxing Stadium - 11 min walk
  • Banzaan Fresh Market - 12 min walk

Getting around

  • Phuket (HKT-Phuket Intl.) - 53 min drive

Restaurants

  • Sak & Sa Thai Food - 3 min walk
  • Chou Chou Phuket - 1 min walk
  • Bubbles - 1 min walk
  • San Sabai Restaurant - 1 min walk
  • Ride to Rock Bar - 1 min walk

About this property

Grand Mercure Phuket Patong

5-star luxury hotel near Patong Beach
Located close to Jungceylon Shopping Center and Bangla Road, Grand Mercure Phuket Patong provides a return airport shuttle, a poolside bar and a corner/local shop. Active travellers can enjoy aerobics at this hotel. Treat yourself to a body treatment, a massage or a body wrap at Ryn Spa, the on-site spa. The on-site international cuisine restaurant, Bubbles Restaurant, features pool views and a poolside location. Yoga classes are offered at the gym; the property also has a rooftop terrace, a cafe and a garden. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and a free local area shuttle
  • ATM/banking services, multilingual staff and a front desk safe
  • Guest reviews say great things the dining options, breakfast and quiet location
Room features
All 314 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews highly rate the overall comfort rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • 40-inch LED TVs with premium channels
  • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 600 for adults and THB 300 for children
  • 1 poolside bar and 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Bounce
  • Bubbles Restaurant
  • Chou Chou Deli Shop
  • Craft Bar

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Corner/local shop
  • Free area shuttle
  • Free cots/infant beds
  • Fridge
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Corner/local shop
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (4455 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • In-room accessibility (selected rooms)
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Biodegradable drinking straws
  • Designated smoking areas
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Digital channels
  • Premium channels
  • 40-inch LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1600.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately THB 600 for adults and from THB 300 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)

Frequently asked questions

Does Grand Mercure Phuket Patong have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 2 Apr 2023, prices found for a 1-night stay for 2 adults at on 28 Apr 2023 start from ₹7,496.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Phuket Patong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Phuket Patong?

Self-parking is free at this property.

What time is check-in at Grand Mercure Phuket Patong?

Check-in is from 2:00 PM - anytime.

What time is check-out at Grand Mercure Phuket Patong?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Grand Mercure Phuket Patong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2000 per vehicle applies.

Where is Grand Mercure Phuket Patong located?

This family-friendly Patong hotel is located by the ocean, within a 15-minute walk of Jungceylon Shopping Center and Patong Beach. Bangla Road and Karon Beach are also within 3 mi (5 km).

Grand Mercure Phuket Patong Reviews

Grand Mercure Phuket Patong Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1001 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 343 out of 1001 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 73 out of 1001 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 27 out of 1001 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 15 out of 1001 reviews" "
" "2 - Terrible 1%

8.7/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tomasz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Walking distance to the beach. Fantastic staff. Good facilities.
Stayed 6 nights in Feb 2023

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, enjoyed our stay.
Stayed 4 nights in Feb 2023

10/10 Excellent

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, rooms was spacious and the hotel was impeccably cleaned
Stayed 8 nights in Feb 2023

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Mecure, Patong met and exceeded our expectations in all areas. From arrival to departure, every aspect of our stay was a pleasure. Overall cleanliness and service was impeccable, the staff were very accomodating, friendly and always helpful with a smile. We opted for our stay, the 1 bedroom villa. Basically everything was catered for. My only one noticeable 'constructive comment' would be (concerning the villa only, as I can't comment on other rooms in the complex) is that the bathroom/shower/toilet is one room. The toilet has a clear glass door and feel as though it should perhaps be translucent/frosted to obscure vision? Some couples may be comfortable with seeing each other plainly 'sit down' for toilet. But I just felt a little privacy for that particular act should be given. Apart from that, I would not hesitate in staying again at this property when visiting Patong or recommending it to anyone.
Stayed 7 nights in Jan 2023

10/10 Excellent

Harold

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely walking close to numerous things (food, shopping, beach, etc).
Stayed 6 nights in Jan 2023

10/10 Excellent

David Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel brilliant. Pool area great. The staff were fantastic I will definitely revisit this hotel in the future.
Stayed 9 nights in Jan 2023

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great property which this time seemed to be struggling to keep up with the high season demand. Limited service at breakfast and the frustrating issue of sun beds being claimed early in the morning but hours later still vacant. The hotel needs to monitor this.

10/10 Excellent

Evie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect. 5 star

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff. Walking distance to everything. Highly recommend.