- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, very helpful and pleasant. The hotel was clean and well maintained
Stayed 13 nights in Mar 2020
Photo gallery
Guest reviews
Excellent
998 reviews
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket
Explore the area
Patong Beach8 min walk
Bangla Road10 min walk
Jungceylon Shopping Center11 min walk
Phuket (HKT-Phuket Intl.)69 min drive
Choose dates to view prices
Deluxe Room, 1 King Bed, Pool Access
Photos of Deluxe Room, 1 King Bed, Pool Access
Deluxe Room, 1 King Bed, Pool Access
4.3/5 guest room ratingMore detailsRoom amenities
- 366 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
34 square metres m2 room, balcony/patio with pool views
Internet – Free WiFi
Entertainment – 40-inch LED TV with premium channels
Food & Drink – Fridge, minibar (stocked with some free items), coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bath or shower, and deep-soaking bathtub or rainfall showerhead
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom, 1 Bedroom (Pool Villa)
Photos of Room, 1 Bedroom (Pool Villa)
Room, 1 Bedroom (Pool Villa)
4.4/5 guest room ratingMore detailsRoom amenities
- 1033 sq ft
- Sleeps 3
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Double Bed
96 square metres m2 room, balcony with pool views
Layout – Bedroom, living room and sitting area
Relax - Private pool
Internet – Free WiFi
Entertainment – 40-inch LED TV with premium channels
Food & Drink – Fridge, minibar (stocked with some free items), coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bath or shower, and deep-soaking bathtub or rainfall showerhead
Practical – Safe, king sofa bed and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Room, 2 Single Beds, Pool Access
Photos of Deluxe Room, 2 Single Beds, Pool Access
Deluxe Room, 2 Single Beds, Pool Access
4.6/5 guest room ratingMore detailsRoom amenities
- 366 sq ft
- Sleeps 2
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
34 square metres m2 room, balcony/patio with pool views
Internet – Free WiFi
Entertainment – 40-inch LED TV with premium channels
Food & Drink – Fridge, minibar (stocked with some free items), coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bath or shower, and deep-soaking bathtub or rainfall showerhead
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Room, 1 King Bed
Photos of Superior Room, 1 King Bed
Superior Room, 1 King Bed
4.3/5 guest room ratingMore detailsRoom amenities
- 344 sq ft
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
32 square metres m2 room, balcony with pool views
Internet – Free WiFi
Entertainment – 40-inch LED TV with premium channels
Food & Drink – Fridge, minibar (stocked with some free items), coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bath or shower, and deep-soaking bathtub or rainfall showerhead
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Room, 2 Single Beds
Photos of Superior Room, 2 Single Beds
Superior Room, 2 Single Beds
4.1/5 guest room ratingMore detailsRoom amenities
- 344 sq ft
- Sleeps 3
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Single Beds
32 square metres m2 room, balcony with pool views
Internet – Free WiFi
Entertainment – 40-inch LED TV with premium channels
Food & Drink – Fridge, minibar (stocked with some free items), coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bath or shower, and deep-soaking bathtub or rainfall showerhead
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Suite, 1 King Bed
Photos of Superior Suite, 1 King Bed
Superior Suite, 1 King Bed
5/5 guest room ratingMore detailsRoom amenities
- 710 sq ft
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
66 square metres m2 room, balcony/patio with pool views
Layout – Bedroom, living room and sitting area
Internet – Free WiFi
Entertainment – 40-inch LED TV with premium channels
Food & Drink – Fridge, minibar (stocked with some free items), coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bath or shower, and deep-soaking bathtub or rainfall showerhead
Practical – Safe, king sofa bed and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Patong
Located in Patong, Grand Mercure Phuket Patong is in the entertainment district and near the beach. Chalong Temple and Big Buddha are notable landmarks, and the area's natural beauty can be seen at Patong Beach and Karon Beach. Travelling with kids? Don't miss Phuket Fantasea. Scuba diving, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Our guests love the resort's quiet location.
Visit our Patong travel guideWhat's nearby
- Patong Beach - 8 min walk
- Bangla Road - 10 min walk
- Jungceylon Shopping Center - 11 min walk
- Freedom Beach - 11 min drive
- Tri Trang Beach - 12 min drive
Getting around
- Phuket (HKT-Phuket Intl.) - 69 min drive
Restaurants
- Where to eat
- Bubbles Restaurant – Poolside restaurant offering international cuisine. Serves lunch and dinner daily.
- Craft Bar – Serves light fare daily, happy hour available.
- Bounce – Poolside cocktail bar offering international cuisine. Serves light fare daily, happy hour available.
- Chou Chou Deli Shop – Café offering international cuisine. Serves light fare daily, happy hour available.
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Limited parking spaces
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Free local area shuttle
- Free shopping centre shuttle
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 500 for adults and THB 250 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 poolside bar and 1 bar
- 24-hour room service
Things to do
- 3 outdoor pools
- Arcade/game room
- Billiards/pool table
- Children's pool
- Fitness centre
- Full-service spa
- Steam room
- Yoga classes
Family friendly
- 3 outdoor pools
- Arcade/game room
- Babysitting/childcare (surcharge)
- Children's pool
- Dry-cleaning service
- Free local area shuttle
- Free cots/infant beds
- Corner/local shop
- Laundry facilities
- Fridge
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Supervised childcare/activities (surcharge)
- Waterslide
Conveniences
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Corner/local shop
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- Chinese
- English
- French
- Japanese
- Korean
- Thai
Business services
- Business centre
- Computer station
- Meeting rooms
- Conference space (4455 square feet)
Outdoors
- BBQ grill(s)
- Garden
- Picnic area
- Pool sunloungers
- Pool umbrellas
- Rooftop terrace
Spa
- 5 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Massage - deep-tissue
- Massage - sports
- Massage - Thai
- Massage/treatment rooms
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Braille signage
- In-room accessibility
- Roll-in shower
- Well-lit path to entrance
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Designated smoking areas
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Free cots/infant beds
- Linens
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Bathtub or shower
- Deep-soaking bathtub
- Free toiletries
- Hairdryer
- Rainfall showerhead
- Towels
- Toothbrush and toothpaste
Entertainment
- 40-inch LED TV
- Digital channels
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Free minibar (some items)
- Fridge
More
- Connecting rooms available
- Desk
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
Policies
Check-in
Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Renovations and closures
This property is closed from 1 April 2020 to 14 September 2020 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 1600.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Breakage deposit: THB 1000.00 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: THB 500 for adults and THB 250 for children (approximately)
- Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
- Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: THB 1600.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Mercure Phuket Patong Patong
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Patong Patong
Grand Mercure Phuket Patong Resort Patong
Frequently asked questions
Guest reviews
4.3
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.3
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
The service was amazing 😉 they always greet you with a hello and the pool was the best pool ever there’s even a baby pool with a mini slide! Everything is a walking distance (example) restaurants, beach 🏖 and stores 🏬 I would recommend this to you if your going on a family trip work trip or even just for a getaway rooms a good but a little small for a 5 star🌟 but still a great room over all!!! The staff are the best!!!! The restaurant in the hotel is a little over priced but food is great 👍 #Grand Mercure Fan🤗
Stayed 3 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big rooms. Friendly and helpful staff. Great central location
Stayed 10 nights in Mar 2020
- Liked: Staff & service, amenities, property conditions & facilities
Love the pool access room, breakfast and the location. Walking distance to food, mall, massages, beach, family mart etc The staff are friendly and professional. They go out of their way to make you comfortable. My partner and I enjoyed our stay. This was my 3rd time and am already planning for my 4th.
Stayed 3 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was spectacular, room was serviced twice a day which was great. Food was always fresh & presentation in general of the hotel was always immaculate.
Stayed 10 nights in Feb 2020