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Overview of DoubleTree by Hilton Phuket Banthai Resort

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  • Premium Room, 2 Single Beds, Poolside

    Photos of Premium Room, 2 Single Beds, Poolside

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details

  • Premium Suite, 1 Bedroom, Pool Access

    Photos of Premium Suite, 1 Bedroom, Pool Access

    Room amenities

    • 700 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

  • Premium Room, 1 King Bed, Balcony

    Photos of Premium Room, 1 King Bed, Balcony

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

  • Deluxe Room, 2 Single Beds, Poolside

    Photos of Deluxe Room, 2 Single Beds, Poolside

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 2 Single Beds
    More details

  • Family Suite, 3 Bedrooms

    Photos of Family Suite, 3 Bedrooms

    Room amenities

    • 3767 sq ft
    • Sleeps 9
    • 1 King Bed
    More details

  • Premium Room, 1 King Bed, Poolside

    Photos of Premium Room, 1 King Bed, Poolside

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

  • Deluxe Room, 2 Single Beds, Balcony

    Photos of Deluxe Room, 2 Single Beds, Balcony

    Room amenities

    • 366 sq ft
    • Sleeps 3
    • 2 Single Beds
    More details

  • Deluxe Suite, 1 Bedroom

    Photos of Deluxe Suite, 1 Bedroom

    Room amenities

    • 700 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

  • Room, 1 King Bed, Accessible

    Photos of Room, 1 King Bed, Accessible

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

  • Deluxe Room, 1 King Bed, Balcony

    Photos of Deluxe Room, 1 King Bed, Balcony

    3.8/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

  • Deluxe Room, 1 King Bed, Poolside

    Photos of Deluxe Room, 1 King Bed, Poolside

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

  • Premium Room, 1 King Bed, Pool Access

    Photos of Premium Room, 1 King Bed, Pool Access

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

  • Premium Room, 2 Single Beds, Balcony

    Photos of Premium Room, 2 Single Beds, Balcony

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details

  • Family Suite, 2 Bedrooms

    Photos of Family Suite, 2 Bedrooms

    Room amenities

    • 1464 sq ft
    • Sleeps 6
    • 1 King Bed
    More details
4.1
Very good
Rating 5 - Excellent. 401 out of 977 reviews
5 - Excellent 41%
Rating 4 - Good. 389 out of 977 reviews
4 - Good 40%
Rating 3 - Okay. 110 out of 977 reviews
3 - Okay 11%
Rating 2 - Poor. 43 out of 977 reviews
2 - Poor 4%
Rating 1 - Terrible. 34 out of 977 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities
Write a review

1/5 Terrible

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, room comfort
I don't recommend during the epidemic season
I couldn't order food room-service after 8pm. Although I ordered via a delivery app from outer restaurant and had it conveyed, the Manager lookalike person in the reception was saying they don't serve pick-up at the lobby and convey to my room(more than 30m away from the reception to lobby and my room located on the 3rd). He was insisting on his only rightness of epidemic situation without thinking of inconvenience caused to the customer.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was the best property I have stayed in at Phuket. The staff was great especially the housekeeping staff. I plan to return in August and defiantly be staying with Double Tree by Hilton
Stayed 18 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Nice resort and good location across beach
My wife and I had an overall good stay at the resort. It was clean and friendly. Very good location across the beach. Breakfast buffet had great choices. Restaurant next to the street was tasty. The employees made efforts to be helpful and made our stay comfortable. We did have a miscommunication regarding our extended night, we where locked out of our room and was asked to pay extra to stay in the same room even when I already confirmed with the front desk twice regarding staying in the same room with the already agreed payment. At the end they did let us stay in the same room, but it seems like nothing was updated or communicated in the system.
Stayed 4 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2020

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location, very close to restaurant, pub&bar. Good massage close to hotel. Beach is nice and beautiful.
Stayed 2 nights in Feb 2020

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