Search Hotels in Royal Ranch, Phoenix

"I requested a non-smoking room and the room reeked with smoke. I was told they didn't have any left so they couldn't give me a non-smoking room. The carpet was stained and rumpled and filthy looking. I checked out 15 minutes after checking in and I was able to get a refund at the hotel."

"It was an ok place for the price. But my room never got cleaned before and during my stay. Never got replacement of clean towels. "

"Lovely pool with waterfalls, cold water though. Spa experience was very good! Highly recommended massage. Our room looked pretty dated. The dresser drawer literally wouldn't close. Don't bother paying for a poolside. We were down a hall with 0 view front or back. Talked to resort host, they offered 0. Bar/Restaurant nice. It was super busy, but still great service, especially by older gentleman bartender. "

"A mixed bag. The room was spacious, had a great balcony that was, unfortunately, unusable, the A/C worked well and was quiet, and the hotel location was excellent for our planned activities for the week. A couple of things that could have/should have been better: the closet/storage space available was inadequate. I don't recall ever staying in a hotel room that had less storage space. It was very hot for the month of March, so the only way we could reasonably make use of the balcony was for the ceiling fan to be operational, which it wasn't. We reported the problem but it wasn't fixed. Although we paid for parking via their resort fee, one day there were no spots available. We had to park off site and walk to the hotel. I found this unacceptable, particularly when most of the cars in the lot had no parking pass visible on their dash. They need to monitor this better. Finally, beware that unless you request it, you won't get daily maid service. We were not told this when we checked in and the maid only came by twice during the six days we were there. "

"Don't waste your money here, I was under the impression from the photos on the website that this place would be a comfortable stay, but was in for an extremely unplesant surprise. Its location is in a bad neighborhood, lots of homeless people in the area. Housekeeping kept forgetting to come to our room constantly through out our stay there, and they didnt even do a good job when they did stop by. There was mold in the showers and walking barefoot on the carpet left the bottom of my feet stained black. For the price range, definitely not worth the stay, and I will not be returning"

"Dirty room. Cigarette and marijuana smell in room. People roaming and staring. Not safe. "

"Great"

"Everything was wonderful, room cleaned, towels cleaned shop nearby "

"Amazing!! 20/10 would go again and again!! "