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Reviews of Motel 6 Mesa, AZ - South

2 out of 5
Motel 6 Mesa, AZ - South
1511 S Country Club Dr, Mesa, AZ

Reviews

7.0

Good

Rating 10 - Excellent. 240 out of 787 reviews" "
Rating 8 - Good. 204 out of 787 reviews" "
Rating 6 - Okay. 121 out of 787 reviews" "
Rating 4 - Poor. 106 out of 787 reviews" "
Rating 2 - Terrible. 116 out of 787 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Jamie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The area
Stayed 1 night in May 2024

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest Quiet
Stayed 2 nights in May 2024

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Cleanest
Stayed 2 nights in May 2024

10/10 Excellent

Sanae

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Sanae,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Melissa

Travelled with pets, Travelled with partner
It was very pleasant. Will be staying again tonight.
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Melissa, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 Okay

srimannarayana

Stayed 1 night in May 2024

2/10 Terrible

Damin

Stayed 4 nights in Feb 2024
Response from Brand Experience Team on 6 May 2024
Hi Damin,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Sharlotte

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service
Staff was really friendly and helpful. The air conditioner noisy and buttons wouldn't work. The room wasn't as expected. The room to small and hard to get around being disabled. Really happy they welcome dogs. That's a plus.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Sharlotte, Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Natalie #Team6

10/10 Excellent

Muchelle

Liked: Cleanliness, staff & service, property conditions & facilities
The people above me did not sleep all night they kept me up they were dropping stuff all night I could not sleep
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Muchelle, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and easy
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Joshua,Thank you for positively rating your stay!!Maz K.#Team6

2/10 Terrible

Chris

Disliked: Cleanliness, amenities, property conditions & facilities
Property seemed dangerous. Outside lighting was bad. Questionable people inside and out.
Stayed 5 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Chris,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

8/10 Good

Tim

Great front desk staff, broken ac unit
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Tim,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

Sanae

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely be back
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Danny, Thank you for the 5-star rating!Natalie #Team6

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean
Stayed 3 nights in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Nikita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could hear people outside. Room was fine for a quick stay. Staff was very nice and pleasant
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 Poor

Roger

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Roger, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

8/10 Good

tim

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly. Easy parking near our room. Room was nice sized and clean. The tub didn't appear very clean and had several cigarette burns.
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

No hair dryer or shampoo in the room.
Stayed 1 night in Mar 2024

6/10 Okay

Fran

Liked: Staff & service, amenities
The first night there was a couple yelling at each other, using profanity and banging and slamming doors…the second morning we were awakened by police officers yelling for a room occupant to exit his room with his hands in the air, his room happened to be next to ours…the floor in our room needed to be swept, and the furniture had knicks out of it…the pool and courtyard area was very well kept, and the ice machine and vending machines were also nice…
Stayed 2 nights in Mar 2024

6/10 Okay

Sienna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff are great butt property itself felt unsafe. Woke up to loud music and police stand-off at 6 am.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Sienna, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 Good

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly. Had an issue with the heater (Rainy and cold that weekend) maintenance was there immediately and fixed it! Appreciated the security. For the price a continental breakfast would have been appreciated! Hot coffee was available!
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Amelia, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

6/10 Okay

Nicole

Travelled with partner
Liked: Staff & service
It’s a Motel 6 , it’s clean enough, quiet enough, it did its job! The location is kind of tucked back behind some buildings so our Lyft/uber driver had a hard time finding us, but it worked for the night!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Nicole, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Carlos, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Quiet Room was Clean
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.Natalie #Team6

10/10 Excellent

Luneiza

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s very pet friendly (just wished they could accommodate up to 3 pets 😊. We enjoyed our overnight stay otherwise, and it’s PRICE FRIENDLY as well! 💕❤️
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Luneiza, Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Natalie #Team6

6/10 Okay

Paul

Liked: Cleanliness
Stayed 5 nights in Mar 2024

4/10 Poor

Phillip, Haymarket

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was on a business & had 2 virtual meeting scheduled today. There was no internet. That’s understandable but I was told it would take days for the issue to be fixed. That doesn’t sound reasonable. It wasn’t the staff’s fault and they but this was a huge barrier for me
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Phillip,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The center section of the property is far away from parking.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Robert, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Juanine

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 28 Mar 2024
Hi Juanine, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Kathleen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property could not find my reservation so had to pay going rate. Hotel NOT worth $100/night, much less the $200 paid. Shower and bed sheets dirty. Not in good part of town
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Okay

Baltazar

Liked: Staff & service
It’s a motel 6 it’s ok
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Okay

Eric

Liked: Staff & service
Disliked: Amenities
No wifi the entire 4 day weekend. Other businesses had it in the area so no explanation.
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Eric,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Mesha

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Is was an unsafe environment. Arriving at midnight there were men ourside on the corner. There was a woman on the corner. It was back being another set of buildings. I would not stay there alone or with children.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Mesha,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 Terrible

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
Hi number of loud and noisy people all night and morning. People arguing all night long.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Susan,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Vital, Tarzana

Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Vital, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

6/10 Okay

William

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was helpful, but this facility badly needs updating. No toiletries or coffee in the room - you had to go to the front desk. No blow dryer was available either time I asked. A/C was loud and could not be adjusted. Neighborhood did not seem safe. We would not stay there again.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi William,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
February 2024
This place was awesome the lady at checkin was so friendly and helpful with our family. Was nice to have someone smile and be so helpful with us since we were not from there Canadian. ☺️
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Cindy,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Chan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This property is not traditional hotel in that it has a full-size kitchen with a dishwasher and full refrigerator and full microwave. Business professional, friendly as it has a desk as well as two TVs. Love the no carpet, which is more sanitary!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Chan,We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Lilith#Team6

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent..
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Yolanda,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

4/10 Poor

Brad

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Brad,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was cat food underneath the bed!!! The place was absolutely terrible. I would have been better off to stay in a chicken coup or sleep in my rental car, which is what I should have done. WARNING, stay away from this place. Unsafe, dirty, and expensive for sleeping where they feed their cats.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi WilliamThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

4/10 Poor

Leo

Stayed 1 night in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Leo,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff
Stayed 1 night in Feb 2024

6/10 Okay

Adolf

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no coffee in room... had to run across highway to service station to get coffee... had to ask for shampoo in room...very loud....
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Adolf,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

4/10 Poor

Jeff

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It's a bit run down. Tub was stained. Floor was dirty. Toilet flushed but didn't evacuate properly. Card keys were flaky.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Jeff,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

CLAYTON, Richfield

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Traveler,Thank you for the perfect rating!! Maz K.#Team6