All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Got upgraded on check in which was great! The rooftop pool was a clean nice area, just very small and gets crowded at times. The staff were great !
Nicole
Stayed 5 nights in May 2024
Response from Natalie O on 25 May 2024
Thank you so much for the wonderful review and your kind words regarding staff . We are very lucky to have them on our team. We look forward to the opportunity of welcoming you back in the near future.
10/10 Excellent
richard
23 May 2024
Need my receipt for my stay
richard
Stayed 4 nights in May 2024
Response from Natalie O on 25 May 2024
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.
Breakfast availability makes it even better choice
Isabel
Stayed 1 night in May 2024
Response from Natalie O on 17 May 2024
Thank you so much for the wonderful review and your kind words regarding breakfast. We look forward to the opportunity of welcoming you back in the near future.
Everything was very nice and super clean with a very professional, friendly staff. Breakfast was great! But unfortunately the housekeeping is every other day and the air condition in our room did not cool very well. I don’t fault the hotel we did not say anything cause it was bearable and I did not feel like packing up again and changing rooms! But I’m sure the hotel would have try to fix it. Overall I thought our stay was wonderful.
Mercedes
Stayed 4 nights in May 2024
Response from Natalie O on 15 May 2024
Thank you so much for taking the time to write a review about your experience at the Hyatt House Tempe. We take great pride in the level of service that we provide. We would be honored to have you with us again during your next visit to the Tempe area.
My family was there for my daughter's graduation from ASU. The parking was so convenient and having the room was exceptional. Thank you!
Sharon
Stayed 1 night in May 2024
Response from Natalie O on 10 May 2024
Thank you for sharing your thoughts with us. We are pleased to hear that your experience has been so enjoyable with us and we have shared your positive comments with our team. Congrats to your daughter #FORKSUP
I loved the pool at the top roof.. breakfast was really good, food from the H Bar was good as well. Bed's weren't that comfortable and no water for coffee.
Maria
Stayed 1 night in May 2024
Response from Natalie O on 7 May 2024
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.
Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance in the future, please contact me directly.
Excellent option if you need somewhere to stay in Tempe. Easy airport access and a much better bet than downtown Phoenix.
Stephen
Stayed 3 nights in Apr 2024
Response from Natalie O on 27 Apr 2024
Thank you for your kind words. We appreciate your feedback and it will certainly be shared with the entire team. We take great pride in the level of service that we provide. We would be honored to have you with us again during your next visit to the Tempe area.
Clean. Modern. Friendly staff. Love the rooftop pool and bar. Loved the breakfast.
VASILKA
Stayed 2 nights in Apr 2024
Response from Natalie O on 27 Apr 2024
Thank you so much for taking the time to write a review about your experience at the Hyatt Tempe. We take great pride in the level of service that we provide. We would be honored to have you with us again during your next visit to the Tempe area.
It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
The staff was very kind and approachable. The breakfast options was really good. Although the pool is very small for that many rooms, it was very nice. If you are traveling to look at the college, no car is needed you can walk right on campus.
Julie
Stayed 4 nights in Apr 2024
Response from Natalie O on 18 Apr 2024
Thank you for your review. We look forward to welcoming you back .
The property was close to dining options and the campus. It served well as a central hub for our needs.
Brandon
Stayed 1 night in Apr 2024
Response from Natalie O on 18 Apr 2024
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.
6/10 Okay
Charles, Saco
17 Apr 2024
first we have a miscommunication with expedia we never have a confirmation text and on the app eithe. So we gonna ask to be refund because we rent a another hotel !!!!
Charles
Stayed 1 night in Apr 2024
Response from Natalie O on 18 Apr 2024
It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance in the future, please contact me directly.
Thank you so much for the wonderful review. We look forward to the opportunity of welcoming you back in the near future. Hope you had a fantastic time at Pats run.
The hotel was clean and the beds were comfy! Rooms were also spacious.
Phuong
Stayed 2 nights in Apr 2024
Response from Natalie O on 10 Apr 2024
Thank you for taking time to share your feedback. We are glad to hear you enjoyed your room accommodations. We look forward to the opportunity of welcoming you back soon for another relaxing visit.
10/10 Excellent
Bradford
7 Apr 2024
Bradford
Stayed 2 nights in Apr 2024
Response from Natalie O on 28 Apr 2024
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.
Room was a closet. No amenities other. Than a bar of soap.
Not a real good experience
john
Stayed 3 nights in Mar 2024
Response from Natalie O on 6 Apr 2024
It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance in the future, please contact me directly.
Very convenient location to downtown Tempe. 5 min walk to the train, which goes to chase field and the airport. Mullet arena is a 2 minute walk away. Great breakfast, nice roof top patio, pool is very small but was never busy.
Cory
Stayed 3 nights in Apr 2024
Response from Natalie O on 6 Apr 2024
Thank you for choosing us during your visit and taking the time to share your feedback. We are truly happy to learn you had such a wonderful experience and to have earned your recommendation. We look forward to your next visit.
10/10 Excellent
Elijah
1 Apr 2024
Elijah
Stayed 3 nights in Mar 2024
Response from Natalie O on 27 Apr 2024
Wow! Thank you for your amazing 5-star review!
8/10 Good
Jose
1 Apr 2024
Jose
Stayed 1 night in Mar 2024
Response from Natalie O on 27 Apr 2024
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.
4/10 Poor
Bikram
Travelled with family
31 Mar 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
Room service never came even after asking front desk. Kept asking if we declined room service which I kept saying no to.
Bikram
Stayed 3 nights in Mar 2024
Response from Natalie O on 4 Apr 2024
I apologize that you had that experience while staying at our property and that your stay was anything less than satisfactory.
Hotel was very nice and in a good location. Unfortunately I was woke up at 4:30 am every morning to very loud trucks outside my window. Banging noises, loud beeping it was awful. Would not recommend staying here unless you want to be woken up at 4:30 every morning.
Lacey
Stayed 3 nights in Mar 2024
Response from Natalie O on 30 Mar 2024
It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance in the future, please contact me directly.