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Reviews of Aloft Phoenix Airport

3 out of 5
Aloft Phoenix Airport
4450 East Washington, Phoenix, AZ

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 1037 reviews" "
Rating 8 - Good. 235 out of 1037 reviews" "
Rating 6 - Okay. 77 out of 1037 reviews" "
Rating 4 - Poor. 58 out of 1037 reviews" "
Rating 2 - Terrible. 53 out of 1037 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Edward, Aurora

Travelled with partner
Liked: Cleanliness, staff & service
Could have been better..they didn’t have enough towels for two guest and ice wasn’t readily available
Stayed 2 nights in May 2024

8/10 Good

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Comfortable beds. Close to airport. Our room looked out at the airport and a busy street - so was quite noisy. Other than that no complaints
Stayed 1 night in May 2024

10/10 Excellent

Hugo

Liked: Staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2024

10/10 Excellent

Tawanna

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in May 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint that I have about this property is the amount of transients that collect around the building. It's terrifying even being in the gated parking lot because you will get stared down. I'm from CA and I'm used to transients but, this was a little too pushed into the corner for me personally. Otherwise it's a beautiful property, great drinks, great bar snacks, clean rooms, and good wifi with TV included in most or all rooms if I'm not mistaken. It was so nice to be able to book this last minute and get a free shuttle to the airport in the morning. I would absolutely stay here again if need be. It is 21 to check in so be aware if you're under 21.
Stayed 1 night in May 2024

10/10 Excellent

Bailey

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Great stay for the weekend. No issues and was close to Chase Field for the Diamondbacks games!
Stayed 2 nights in May 2024

10/10 Excellent

Samuel, Orland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel appeals to the younger business traveler. Great work space, very modern minimalist decor. Because of its proximity to the airport, air traffic was definitely noticeable on the south side of the building. The room I was assigned was wheel chair assessible, but the soap, shampoo, and conditioner despensers were mounted chest high for someone standing and would not be assessible to someone in a wheel chair.
Stayed 1 night in May 2024

4/10 Poor

Raedah

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Smelly and staff is very unprofessional!
Stayed 4 nights in May 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot staff are nice very clean over all
Stayed 1 night in May 2024

2/10 Terrible

Jorge

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is on an unsafe area, there many homeless people and definitely other activities going on. The hotel is on a noisy street, not to mention the walls seem to made of paper. The guess next door were extremely noisy all night long.
Stayed 1 night in May 2024

6/10 Okay

German

Liked: Cleanliness
I pay for breakfast 20.00 dollars but no breakfast available in the weekend 😢
Stayed 2 nights in May 2024

8/10 Good

Thomas

Very accommodating
Stayed 2 nights in May 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love love love
Stayed 1 night in May 2024

8/10 Good

CRISTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Von

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Augie

Liked: Staff & service
…
Stayed 2 nights in May 2024

8/10 Good

heather, st francis

Liked: Cleanliness, staff & service
.
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport!
Stayed 2 nights in May 2024

10/10 Excellent

Shenaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean ,staff professional And many restaurants and shops in walking distance .Also in close proximity to airport and provides free shuttle .
Stayed 3 nights in May 2024

8/10 Good

Marie Joy C

Liked: Cleanliness, staff & service
There is airport shuttle.
Stayed 2 nights in May 2024

6/10 Okay

Robert, Virginia Beach

Business traveller
Liked: Cleanliness, property conditions & facilities
The shuttle service was good to me (Maria) she went out of her way in supporting my needs with a ton of information. Front desk was busy and didn’t offer much, that’s the reason for a 3.
Stayed 1 night in May 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel
Stayed 1 night in May 2024

10/10 Excellent

jamisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, Thank you all so much!
Stayed 2 nights in May 2024

8/10 Good

Lori

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were allowed to bring our dog without a second glance (except for the ones who wanted to pet him). They had poop bags on the property to allow you to clean up. It was awesome!
Stayed 1 night in May 2024

10/10 Excellent

Kanyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

6/10 Okay

Amir

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
There was A telephone in the room, but it was not hooked up and was unusable. It bothered me that I might need it in an emergency. The room itself was fine, the bed was comfortable, and the guy working the front desk was very good at his job.
Stayed 1 night in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Convenient location but I’d hoped not as loud and in an area with nothing around.
Stayed 1 night in May 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service
Cool
Stayed 1 night in May 2024

10/10 Excellent

Benedicte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that they sent the shuttle to pick us up even though we were just across the street on the other side of the highway and it was so hot and impossible to walk all the way with that heat. Also my friend walks with a cane and when I called he sent the shuttle RIGHT AWAY. We were so relieved. Thank you!
Stayed 1 night in May 2024

8/10 Good

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was the incessant barking of the dog in the room across the hall. All night. When I finally complained to the lovely lady working there, it eventually stopped. I would suggest - and I love dogs - that guests be required to disclose if their's is a barker, and if it is, no entry. If they say no and it is, goodbye. It is the only answer in this world where people drive and shop and travel with their canines.
Stayed 1 night in May 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Lorene, Providence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to airport
Stayed 1 night in May 2024

10/10 Excellent

Karen Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Breana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service 👍
Stayed 2 nights in May 2024

8/10 Good

Deanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great and beds were very comfortable
Stayed 1 night in May 2024

8/10 Good

Ryan

Travelled with group
Aloft has the fell of a dormitory, a clean one, but still a dormitory.
Stayed 1 night in May 2024

2/10 Terrible

Mary M

Travelled with family
Disliked: Staff & service, property conditions & facilities
They did not have hot water & asked us to stay elsewhere.
Stayed 1 night in May 2024

10/10 Excellent

Kennya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2024

8/10 Good

ROBERT JEEMS CARTER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it was a decent hotel the water was not hot and that was the most inconvenient part of the stay
Stayed 2 nights in May 2024

8/10 Good

Ronald

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
air conditioning unit was not working
Stayed 3 nights in May 2024

4/10 Poor

Steve

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room on first floor was steps away from the lobby bar (loud late) , steps from the pool table. I had a 6 am flight so it was a rough night.
Stayed 1 night in May 2024

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in this area, really loved where it’s located and definitely would stay again!
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Always good for a nice comfortable nights sleep
Stayed 1 night in May 2024

6/10 Okay

MARISOL

Stayed 1 night in May 2024