Outdoor pool, a heated pool, pool loungers
Check availability

Reviews of 3 Palms

3.5 out of 5
3 Palms
7707 E McDowell Rd, Scottsdale, AZ

Reviews

8.0

Very good

Rating 10 - Excellent. 2196 out of 4404 reviews" "
Rating 8 - Good. 1040 out of 4404 reviews" "
Rating 6 - Okay. 464 out of 4404 reviews" "
Rating 4 - Poor. 305 out of 4404 reviews" "
Rating 2 - Terrible. 399 out of 4404 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John, Willow Grove

Liked: Cleanliness
Nice area. Beautiful pool and surroundings. Pleasant stay
Stayed 4 nights in May 2024

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Comfy and clean. Definitely be back.
Stayed 2 nights in May 2024

8/10 Good

ismael

Liked: Staff & service, amenities, property conditions & facilities
Really clean
Stayed 1 night in May 2024

10/10 Excellent

Tigran, Tucson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

4/10 Poor

Nancy

Business traveller
The room smelled so perfumy when I got there so was hard to breathe.. . The TV had poor signal/cable connections so limited channels first nite. The next day I had someone come and look at it and seemed better. I couldn’t get a receipt showing the checkout and the $100 deposit they collected at check in. They said I had to go to Expedia to get that:(. Not for a deposit I said but the guy that me out didn’t seem to care. I wouldn’t stay here again
Stayed 2 nights in May 2024
Response from front desk agent on 25 May 2024
Hello Nancy, we are sorry to hear about your experience. In the furture we can print out an invoice but for your receipt you would need to go through whichever thir dparty you booked with. However if you choose to book with us again we would be happy to assist anyway we can. Thank you again for your feedback.

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk was very helpful.
Stayed 3 nights in May 2024

4/10 Poor

Antonio

Business traveller
Disliked: Cleanliness, property conditions & facilities
Property needs upgrades and was dirty. Also pretty noisy in the morning
Stayed 1 night in May 2024
Response from front desk agent on 24 May 2024
Hi Antonino, Thank you for your feedback. In the furture if you decide to stay with us again please call us ahead of time to see how we can accomidate you better.

4/10 Poor

Jennifer

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Margaret

Stayed 1 night in May 2024

10/10 Excellent

Mark

Nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Poe

Travelled with partner
Very Professional!
Stayed 6 nights in May 2024

10/10 Excellent

Jed

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Simple, clean and easy. Nothing fancy here but nice to be adjacent to the park; easy access to Tempe, Scottsdale and freeways.
Stayed 3 nights in May 2024
Response from front desk agent on 24 May 2024
Hi James! Yes the location is lovely and we appreicate you letting furture guest know. Thank you so much for booking with us.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best price for location this was my 5th time staying here love it…
Stayed 1 night in May 2024
Response from front desk agent on 25 May 2024
Hi Joseph thank you so much for being a faithful guest! we look forward to serving you again.

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities
A bit older but well appointed. Pool looked nice but didn't get a chance to visit. Staff was extremely nice. Average room for a fair price. Note that this is an "exterior corridor" hotel - doors on the outside. Pictures do not show this.
Stayed 1 night in May 2024
Response from Front Desk Agent on 21 May 2024
We appreciate your review and we are so happy you enjoyed your stay.

8/10 Good

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
your swimming area
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for the stay. Convenient location and well maintained. I like the walk in shower rather than a tub shower combo. All hotels should get rid of the tubs like your hotel.
Stayed 1 night in May 2024
Response from Front Desk Agent on 21 May 2024
Hi Michael! Thank you so much for this review. we are glad to hear you enjoyed your stay and hope to see you again soon.

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in May 2024

8/10 Good

Brittany

Liked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Brandt

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk ladies were so nice and very helpful I got to meet the owner and she was so very nice as well. The rooms were tastefully decorated and clean. It was such a nice surprise to see/use the size and cleanliness of the pool and hot tub area was,for the smaller size of the hotel. It was a great stay experience overall and I will definitely be staying there again in the future!!
Stayed 2 nights in May 2024
Response from Front Desk Agent on 21 May 2024
Hi Brandt, We are so glad you enjoyed your stay! We look forward to seeing you again.

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute decor, fast and efficient check in. Pool and Hot tub clean and well maintained. Enjoyed my value stay.
Stayed 1 night in May 2024
Response from Front Desk Agent on 22 May 2024
Thank you brianna for your review. We are happy you enjoyed your stay.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was enjoyable.
Stayed 3 nights in May 2024

10/10 Excellent

Jalen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay for a great price! Had a very pleasant stay and will recommend!!
Stayed 3 nights in May 2024
Response from Front Desk Agent on 21 May 2024
We love to hear it! Thank you Jalene, hope to see you again soon!

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, ample parking. Must drive to breakfast, as adjacent sit-down restaurant is open for lunch and dinner only. Comfortable bed, retro style room, nice pool area.
Stayed 2 nights in May 2024
Response from Front Desk Agent on 21 May 2024
Thank you Carl for this review! We are glad you found everything easy and enjoyed your stay.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay with my family.
Stayed 1 night in May 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check in the staff was very helpful. Pool was great I would definitely stay again.
Stayed 1 night in May 2024
Response from front desk agent on 24 May 2024
Hi Denise, thank you for your awesome review! we indeed hope to see you again!

8/10 Good

Richardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need specific disability accessible for fire alarm light flash, Door knock light flash for emergency whatever reason.
Stayed 3 nights in May 2024
Response from front desk agent on 24 May 2024
Hi Richardo, Thank you for your feedback. This is something I will bring to our managers attention! We always want to ensure our guest safety and security.

10/10 Excellent

Amaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Fonua

Travelled with family and small children
Liked: Staff & service
Had a jacuzzi but it wasn’t working
Stayed 2 nights in May 2024
Response from Front Desk Agent on 21 May 2024
Hi Fonua, we are sorry to hear that! We hope we were able to fix the problem before your check-out and if not please give us a call for future booking in order for us to better accomadate you with our whirlpool room.

8/10 Good

Janet

Travelled with partner
Only issue we’ve noticed is lack of electrical outlets. Only one is at the bathroom vanity. Can’t charge my phone on the bedside nightstand to have my click/alarm nearby.
Stayed 1 night in May 2024
Response from Front Desk Agent on 18 May 2024
HY Janet, thank you for taking the time out to review us! We are glad you enjoyed your stay and again, thank you for booking us.

6/10 Okay

DeeAnna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was okay for one night. The staff was very friendly during check in and check out. The room was fairly clean but old. We had two beds and one of them was super squeaky. Beds were comfortable. My main complaint was the air conditioning, it would get really hot in the room before the air kicked on and then it would be frigid while the unit was on. Then it would turn off and it would be a good temp for a few minutes, then get hot again before turning on and being freezing again. I had to put a pillow on the bed blocking the air flow because it was so cold. So all night long we were hot then cold, hot then cold. And it it smelled weird every time it came on, like artificial fragrance. For the price it was good, but I can't say I'd choose to stay here again.
Stayed 1 night in May 2024
Response from Front Desk Agent on 18 May 2024
Hi DeeAnna, thank you for taking the time to review us. In regards to the A/C we reccommend using the thermostat to operate the temputure. We'd be glad to assist you better in the future! Thank you again for booking with us.

8/10 Good

Carl, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one issue with this very lovely property; website says it’s a 21 and over property and it was not. Thankfully it wasn’t a huge deal but it is confusing. Otherwise I would highly recommend the king bed and jetted tub room choice!
Stayed 2 nights in May 2024
Response from Front Desk Staff on 16 May 2024
Thank you for letting us know! We will update this information for the future. Happy you enjoyed your stay.

6/10 Okay

Alecia

Travelled with family, Travelled with group
Liked: Staff & service
Had 3 nights booked here. Once we arrived it seemed much more ran down than the pictures. Then the rooms had a bad smell. The beds were super comfy and it was fairly clean besides small spots on the comforter but the amount of crackheads surrounding the place made me cancel the last 2 days. Lots of police presence but not somewhere I’d feel comfortable walking around at night.
Stayed 1 night in May 2024
Response from Front Desk Staff on 16 May 2024
Hi Alecia, we do appreciate your feedback and can assure you that our guests comfort and safety is of our utmost priority. If there’s anyway we can accommodate your needs better in the future please let us know in advance, and again thank you for booking with us.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Blanca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel. Defiantly come back!
Stayed 1 night in May 2024
Response from Front Desk Agent on 18 May 2024
Hi Blanca, Thank you so much! We are happy you enjoyed your stay, we hope to see you again!

6/10 Okay

Thomas

Travelled with partner
Liked: Staff & service, property conditions & facilities
I enjoyed this property
Stayed 2 nights in May 2024
Response from Front Desk Agent on 18 May 2024
Glad to hear you enjoyed! Thank you for booking with us.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice big park next to location
Stayed 1 night in May 2024

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jetted tub in room. Very comfortable bed
Stayed 2 nights in May 2024
Response from Front Desk Agent on 15 May 2024
Thank you!

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked
Stayed 4 nights in May 2024
Response from Gm on 14 May 2024
Thank you

8/10 Good

Conley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and decor was nice. Everything worked and no complaints. My wife didn't like the look of the parking lot. We spent most of our time in the room and at the pool, which were both clean and well -maintained.
Stayed 2 nights in May 2024
Response from Gm on 14 May 2024
Thank you for your feedback and we hope to see you again soon!

10/10 Excellent

Starr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Dulce, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities
They were fast at responding and sending a repairman to our room when the A/C broke down.
Stayed 3 nights in May 2024
Response from GM on 13 May 2024
Thank you for that!

10/10 Excellent

Cindy

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here once a month absolutely love the beds and sheets like sleeping on a cloud, it’s a great place can’t beat the price specials I get there’s only one minus… the pool should be open till midnight
Stayed 2 nights in May 2024
Response from GM on 13 May 2024
Thanks for the feedback Cindy

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the suite!
Stayed 1 night in May 2024
Response from GM on 13 May 2024
Thank you so much Stephanie

6/10 Okay

Desmond

Liked: Staff & service
The property had stores close by. It was more older looking than i thought
Stayed 3 nights in May 2024
Response from GM on 13 May 2024
Thanks for the feedback

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great pool and hot tub!
Stayed 2 nights in May 2024
Response from GM on 13 May 2024
Yes the pool is one of plenty ammenities we have here for you to enjoy. We welcome you backi anytime!

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal.
Stayed 1 night in Feb 2024
Response from GM on 13 May 2024
Thank you