Outdoor pool
Check availability

Reviews of Sheraton Desert Oasis Villas, Scottsdale

3.5 out of 5
Sheraton Desert Oasis Villas, Scottsdale
17700 N Hayden Rd, Scottsdale, AZ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 507 out of 775 reviews" "
Rating 8 - Good. 195 out of 775 reviews" "
Rating 6 - Okay. 46 out of 775 reviews" "
Rating 4 - Poor. 16 out of 775 reviews" "
Rating 2 - Terrible. 11 out of 775 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hanna, Abbotsford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I researched a lot of hotels prior to our trip and so glad we ended up coming here with our 3.5 and 2 yr olds. The property is stunning. It feels like you’re at a resort in Mexico. 2 nice playgrounds that are shaded was very appreciated. The beds are comfy and sheets are so soft. The rooms are HUGE. We had a one bedroom villa and asked for a rollaway bed and pack and play and we could fit both of them in our room. We were blown away at the room size. The location is so perfect too, easy 5ish minute drive to all the good stores like target, Costco, Walmart, chick fila, in-n-out etc. the room was clean and kitchen well stocked with Tupperware which was appreciated in our longer stay, and half way through house keeping came by and changed out our towels and topped up our coffee filters, laundry soap etc. only critique was dusting of baseboards and vents could have been a bit better and a few hairs still left in the shower. Also, a shallow kiddie pool would be a great addition.
Stayed 6 nights in May 2024

10/10 Excellent

Kaysi Danielle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas were well equipped with amenities. The staff were kind, helpful and accommodating. The pool didn’t feel crowded, lots of seating. We were able to get adjoining rooms and it was awesome. Getting the extra room for the villa would be smart, just a better flow for the second room we had. Parking is ample. Only small side is the gym - limited weights and kind of tiny. More than 3 people and it felt busy. Nice touch - being able to have access to hotel amenities and suitcase storage with a late flight. Overall, I’d be happy to be back here and I will recommend this hotel to young families and couples. Thanks for a great stay!
Stayed 2 nights in May 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

8/10 Good

Matvei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property but a bit dated. Met our needs
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher

Stayed 6 nights in Apr 2024

10/10 Excellent

Ashleigh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable, quiet, clean, beautiful gardens.
Stayed 3 nights in May 2024

10/10 Excellent

Mariah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! We booked because we loved the pool area in pictures, but were impressed with the rooms as well. Will definitely come again!
Stayed 3 nights in May 2024

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice accommodations. Room was clean, plenty of space, options in the kitchen and spacious bathroom. We used the pool every day. Although it was always busy we never had an issue finding a place to sit. We also loved the extra little things such as snow cones and cotton candy. Just a nice little touch each day. Very enjoyable.
Stayed 7 nights in Apr 2024

10/10 Excellent

Sapna, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at this hotel when we visit AZ! Best service, amazing pool and clean hotel.
Stayed 5 nights in Apr 2024

10/10 Excellent

Matia

Stayed 8 nights in Apr 2024

10/10 Excellent

Kelly

Travelled with family
Great
Stayed 3 nights in Apr 2024

8/10 Good

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was close to our bike race
Stayed 4 nights in Apr 2024

10/10 Excellent

Nataliya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property! Our one bedroom unit was very clean and spacious, we also enjoyed having a full kitchen as well as a washer and dryer! The pool was probably our favorite part as we spent the better half of our days there lounging and soaking up the Arizona sun. It was a wonderful getaway and we would absolutely love to come back in the future!
Stayed 5 nights in Apr 2024

10/10 Excellent

Shaina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff!! We enjoyed the pool
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark Donald, westminster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Kate, Danvers

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area and hot tub were great. Staff were all helpful and nice.
Stayed 4 nights in Mar 2024

10/10 Excellent

Vickie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great retreat and very quiet. staff was excellent
Stayed 4 nights in Mar 2024

10/10 Excellent

Wendell

Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Stayed 14 nights in Feb 2024

10/10 Excellent

Cara

Travelled with family, Travelled with family and small children
Our family had a wonderful time! The amenities were top notch. The pool and cafe were amazing. We’ll be back!
Stayed 1 night in Feb 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was closed and we were not informed prior to booking, very disappointing
Stayed 13 nights in Dec 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The pool and hot tub area are fabulous. Kelle was great to work with.
Stayed 3 nights in Feb 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort!
The Sheraton Desert Oasis was within walking distance to TPC Scottsdale, which was helpful in getting to the WM Phoenix Open at a decent hour every morning. Our room was spacious and came with great amenities, such as a washer & dryer. The resort itself had many fun activities to choose from and multiple pools to access. The landscape around the resort was very nice & quiet and relaxing for an afternoon walk. 10/10 recommend staying here if you’re visiting Scottsdale! Would book again in a heartbeat.
Stayed 4 nights in Feb 2024

6/10 Okay

roberto

Liked: Cleanliness, property conditions & facilities
Beautiful resort, but there was no restaurant open for dinner or drinks when I arrived on a later flight. There was no breakfast served and housekeeping was calling me at 10:30 am and came into my room to tell me I needed to leave. This was all before checkout time and I had privacy sign in the door. Yeash
Stayed 1 night in Feb 2024

10/10 Excellent

Rhea

Stayed 2 nights in Jan 2024

4/10 Poor

Lisa

Liked: Cleanliness, room comfort
Before we arrived an email stating the pool and hot tub would be closed. Still charged the resort fee. When got to room no coffee pot . They did deliver one. Tired to take shower no hot water. We called maintenance an hour later they fixed it. Delayed our departure. Won’t be back .
Stayed 1 night in Jan 2024
Response from SDOMgmt on 16 Jan 2024
Hello Lisa, I'm really sorry that your recent stay with us fell short of your expectations. Our apologies you had to deal with issues in your room that should have been taken care of before your arrival and I am sorry for the inconvenience the pool closure caused you. That said, we do not charge a resort fee for our property, so we would not have assessed anything related to that. Kind regards, Michelle Sheraton Desert Oasis

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jay

Stayed 1 night in Dec 2023

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go back!
Great location.
Stayed 4 nights in Dec 2023

10/10 Excellent

Candrease Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The staff was extremely friendly and helpful.
Stayed 2 nights in Dec 2023

2/10 Terrible

Wesley

Business traveller
Liked: Cleanliness
Disliked: Staff & service
No maid service.
No maid service, which is not made apparent.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kim

Travelled with partner
We loved how warm the pool was, really,are it!
Stayed 3 nights in Nov 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Absolutely perfect
Stayed 1 night in Nov 2023

10/10 Excellent

Eric, Swartz Creek

Travelled with group
.
Stayed 3 nights in Nov 2023

4/10 Poor

Joy

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Isamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind in helping us get an early check-in and even extended our checkout time. Property was very well kept.
Stayed 5 nights in Oct 2023

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were there for 5 days ,had to call 3 times to make up our room ,day 3 they finally did. We needed towels coffee station things it was ridiculous
Stayed 5 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day stay
Rooms were amazing. Entire property was well cared for and clean. Staff was courteous, polite and attentive.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kimberley, Des Moines

Stayed 1 night in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jordyn R

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, spacious and in a great location!
Stayed 5 nights in Sep 2023

10/10 Excellent

Raphael

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Repeat Performer
Always a drama free and relaxing stay in a nice and clean environment. Will be back again.
Stayed 1 night in Sep 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Amenities
We like weight room, pool laundry service, full kitchen. What we didn’t like was no restaurants near buy or at the resort.
Stayed 7 nights in Sep 2023

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasure to stay at Sheraton.
Stayed 2 nights in Aug 2023

10/10 Excellent

Keith, IRVING

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pool is incredible. Great food options all around. Great location in north Scottsdale. Stayed many times will stay again.
Stayed 4 nights in Sep 2023

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

sun jae koh

Stayed 4 nights in Aug 2023

10/10 Excellent

Felix

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023