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Prantara Heritage Suites

2.5 star property
Central Phnom Penh hotel connected to a shopping centre, a quick walk to Royal Palace

Choose dates to view prices

Photo gallery for Prantara Heritage Suites

Property entrance
Balcony
Property entrance
Deluxe Double Room, 1 King Bed, City View | Minibar, in-room safe, desk, soundproofing
Lobby sitting area
Prantara Heritage Suites offers a tranquil escape near Phnom Penh's historic treasures. Enjoy a picturesque terrace to unwind after sightseeing. Stay connected with in-room WiFi and explore nearby cultural landmarks effortlessly with complimentary bike rentals.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Free bottled water
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Free bottled water
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Free bottled water
Minibar
  • 248 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Minibar, in-room safe, desk, soundproofing

Standard Single Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Free bottled water
Minibar
  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed
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About the area

Map
70B, Street 244, Khan Daun Penh, Phnom Penh

Getting around

  • Phnom Penh Railway Station - 3 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.) - 31 min drive

About this property

Prantara Heritage Suites

Hotel near Royal Palace
Located close to Silver Pagoda and National Museum of Cambodia, Prantara Heritage Suites provides a terrace. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Bike hire, express check-in and a 24-hour front desk
  • Luggage storage, tour/ticket information and a vending machine
  • A front desk safe
Room features
All guest rooms at Prantara Heritage Suites boast perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Similar properties

Lobby sitting area

Relax Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very good, 191 reviews
The price is ₹1,633
₹2,073 total
includes taxes & fees
23 Nov - 24 Nov
Relax Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the riverwalk
  • Terrace

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Prantara Heritage Suites Hotel Phnom Penh
Prantara Heritage Suites Hotel
Prantara Heritage Suites Phnom Penh
Prantara Heritage Suites
Prantara Heritage Suites Hotel
Prantara Heritage Suites Phnom Penh
Prantara Heritage Suites Hotel Phnom Penh

Frequently asked questions

Is Prantara Heritage Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Prantara Heritage Suites?

There is free parking nearby.

What time is check-in at Prantara Heritage Suites?

Check-in begins at 2 PM.

What time is check-out at Prantara Heritage Suites?

Checkout is at noon.

Where is Prantara Heritage Suites located?

Located in Phnom Penh City Centre, this hotel is within a 10-minute walk of Royal Palace, Riverside and Silver Pagoda. Independence Monument and National Museum of Cambodia are also within 15 minutes.

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Reviews

Prantara Heritage Suites Reviews

8.0

Very good

9.0

Cleanliness

8.6

Location

8.2

Staff & service

7.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 11 out of 26 reviews
Rating 8 - Good. 8 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

Reviews

2/10 Terrible

Susan

Disliked: Amenities
Filthy, used sheets on bed in first room, Manager blamed his staff and also commented on the aircon which didn’t work. I swapped rooms for ok sheets, next morning saw how much the floor filthy, broken and loose tiles, broken light and bathroom smelt of urine. Couldn’t wait to get out. Could see all parts of this hotel were severely neglected and dirty. Totally misrepresented online. Don’t go there!!!
Stayed 2 nights in Apr 2024

8/10 Good

Kenji

Stayed 2 nights in Jul 2023

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok.
Stayed 2 nights in Apr 2023

10/10 Excellent

Natsumi

Liked: Cleanliness, staff & service, property conditions & facilities
リバーサイドに近いエリアで朝は読経が聞こえ、トンレサップ川に朝日を見に行くこともできます。 エレベーターがないので、荷物を自室に運ぶのは大変です。特に螺旋階段には苦労しました。 英語が話せないフロントスタッフもいるので、翻訳アプリを介してコミュニケーションを取りましたが、親切です。 朝食は「バスがいないので提供できない」と言われました。ホテルの前に露店が並んでいるので、そこでもいろいろ買えます。
Stayed 3 nights in Feb 2023

4/10 Poor

Meghna

Disliked: Staff & service, property conditions & facilities
Staff amenities such as working refrigerator and TV were not provided. Attention to customer was lacking and the customer was made to wait more than 30 min to receive the keys
Stayed 2 nights in Apr 2022

6/10 Okay

RM

Liked: Cleanliness, room comfort

Slightly disappointing

When I arrived it turned out my room was given to another person by accident, I was offered another (lesser) room instead. I did accept this since I was in a hurry and couldn't be fussed with cancelling and finding another place. The next day I could move to the room I had booked. The next day I wanted to use the safe in my room, but it was closed so I couldn't use it. The only staff present didn't speak English, I asked the girl from the coffee shop next door to help with the translation. To cut a long story short, I couldn't use the safe since the manager wasn't coming back until later that evening and I was going out before that. The location is good, the room was clean and there's a great little coffee shop next door.
Stayed 2 nights in Jul 2020

4/10 Poor

Mårten

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Inte vad vi hade förväntat oss

För priset vi betalade, hade vi förväntat oss mycket mer. Smutsiga sängkläder, nedgånget och slitet rum, dåligt med varmvatten i duschen, frukost ingick inte. Säkerhetsskåpet fungerade inte. Vi påpekade detta, men det åtgärdades aldrig. Luftkonditioneringen var inte på när vi kom till hotellet. Den var dessutom väldigt svag, så det tog ett par timmar innan det blev svalt i rummet. Servicen från personalen var bra och hotellet låg bra till.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is really nice. Staff is really helpful and nice. Rooms/bathrooms are nice and clean
Stayed 1 night in Dec 2019

8/10 Good

Andy

Liked: Cleanliness, room comfort

Location good

Good location to visit palace and silver pagoda and easy walk to riverside and busy nightlife area. In street nearby was large pile of dumped rubbish that did detract from immediate area but you could out to street 240 to miss this. Nice balcony to relax and wind down on.
Stayed 3 nights in Oct 2019

10/10 Excellent

seiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would book again.

Great hotel and good location for our brief stay.
Stayed 1 night in Jul 2019

8/10 Good

solenne

Liked: Cleanliness, property conditions & facilities, room comfort

Hôtel bien placé.

Hôtel très bien placé, personnel sympathique, chambres propres.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel a recommender . Trés bien situé , prés du palais . Literie trés bonne . Seul le patron parle anglais .
Stayed 2 nights in Feb 2019

6/10 Okay

sara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Carino e pulito, peccato per servizio zero

Prima tappa in Cambogia da sola, stanza prenotata "vista piscina". Mi fanno accomodare una stanza ampia e pulita ma buia. Chiedo: e la pool view? (O almeno una finestra...).. Mi accorgo di un portoncino.. apro e la stanza so affacciava ad un allevamento di centinaia di coccodrilli!! Ovviamente in overbooking non mi hanno potuto spostare.. nessun rimborso.. e abbastanza fregatura per il tour con loro. Che dire. Carino davvero ma servizio zero
Stayed 2 nights in Dec 2018

8/10 Good

Gavin

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, comfortable room and breakfast is available (but better options are available nearby).
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel, lekker centraal, vriendelijke en behulpzame staf. Alles zat ee op en ee aan wat een mens nodig heeft met een gastvrije saus.
Stayed 4 nights in Jan 2019

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon et je recommande !

Superbe séjour ! L'hôtel est très bien situé, joli et bien entretenu. La chambre était très bien et propre. Staff de très service !
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and easy going. It deceptively looks run down, it the patio is lovely and the rooms very comfortable. I would love to return .
Stayed 1 night in Dec 2018

6/10 Okay

Conor

Liked: Cleanliness

Just OK

The Hotel was just OK. Was not very right inside a lick of paint would help. The bathroom was big but the floor tiles very slippery getting out of the shower but this ks common in Asia. The shower head holder was broken and I told them at front desk but didnt fix it. I told them again when I was leaving as this was an electric power shower and dangerous when the water going everywhere. I did not have food so cant comment on that. The staff were pleasent. This hotel could improve greatly with a small amount of effort
Stayed 2 nights in Nov 2018

10/10 Excellent

JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location!

Close to all attractions, comfortable, very reasonably priced!
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old building tasteful renovated

Very clean and tasteful decorated rooms. Friendly staff. I enjoyed staying here.
Stayed 3 nights in Oct 2018

10/10 Excellent

Jason, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice cool Retro style boutique hotel.

Fantastic hotel, very comfy bed and good TV. AC works well and shower hot. Service was very good to. The hotel is a classy renovated Mansion with lots of wood and original style. It's a quiet area and close to food and drinks. A hidden gem away from tourists, you feel like your living in Phnom Penh like a local. Super Good.
Stayed 5 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Rude uppity negative front desk staff

Dude who checked me in made an uncalled for rude comment about my country of origin. Brushed it off, but later he started a conversation in which he made some really opinionated and ignorant comments. Needless to say I did not eat breakfast or hang out in the public areas after that. Bad wifi. Room was ok.
Stayed 7 nights in Sep 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice guesthouse in a great location!!

Wonderful small guesthouse on a quiet side street near Street 240. Staff was incredibly helpful and made some helpful suggestions. The guesthouse itself has large rooms, a lobby seating area as well as a seating area on the first floor. They serve breakfast (I didn't try it) that is reasonably priced.
Stayed 1 night in Sep 2018