Philomont Hotels from ₹7,918

"Very friendly staff, easy check in and check out, good breakfast, close to airport."

"The stay involved multiple maintenance failures and service issues. The building systems were unreliable. Hallways and the lobby were cold due to heating failures. Hot water service went out during the day. Elevator service was limited. Only one passenger elevator worked. Guests were directed to use a service elevator. Room condition was unacceptable at arrival. The toilet seat had urine stains. The toilet also shook violently when used. It appeared improperly installed. Several guest systems did not work. The television hotel information system would not connect. The room phone presets failed. Dialing “0” for the front desk produced no answer. Staff conduct was inconsistent. The front desk interaction was rude. Housekeeping staff yelled in the hallways. Breakfast staff were pushy toward guests. Breakfast service had operational problems. Buffet food was difficult to access. Some items were not kept warm. Overall the property showed failures in maintenance, cleanliness, guest systems, and service quality. These issues affected basic comfort during the stay."

"The hotel was good, close to airport and acceptable. I tried to get a shuttle to pick me up but they never responded. $17 taxi ride there. The breakfast is served on paper plates and plastic spoons and forks. It is a good one nighter between flights, what I used it for on a missed connection."

"Front desk staff was excellent The rest what you would expect from a holiday inn. "

"Bar/kitchen severally understaffed. Bartender/waiter shiwed up late leaving patrons waiting without explanation. "

"Very close to the airport. Quick check in. Room was very large. Breakfast was good. The walls were a little thin but not a big deal."

"Racial slurs from the staff I have already spoken with hotels.com staff and mgr mark your staff is supposed to be getting back with me on this matter. Totally unacceptable behavior from this hotel Sonesta Dulles’s Herndon Va. I "

"Airport shuttle arrived late, had to wait for over half an hour for pick up from airport to the hotel. Clean property, staffs could be more friendly. "

"The only thing was that i found a couple of ladybugs inside the room."