Comfort Room, 1 Queen Bed | Premium bedding, iron/ironing board, rollaway beds, free WiFi

Reviews of Galaxie Motel

2.5 out of 5
Galaxie Motel
104 South 20th Street , Philomath, OR

Reviews

7.4

Good

Rating 10 - Excellent. 65 out of 200 reviews" "
Rating 8 - Good. 61 out of 200 reviews" "
Rating 6 - Okay. 40 out of 200 reviews" "
Rating 4 - Poor. 12 out of 200 reviews" "
Rating 2 - Terrible. 22 out of 200 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bob on 5 Apr 2024
Dear Tevin. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Beau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Response from Tina on 5 Apr 2024
Dear Beau, Thank you for choosing to stay with us and for sharing your kind words. We truly appreciate your recommendation and look forward to welcoming you back for another peaceful and convenient stay in the future!

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Mar 2024
Response from Tina on 5 Apr 2024
Thank you so much for your kind words and for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you found our motel to be very nice and clean!Maintaining a clean and welcoming environment for our guests is a top priority for us, so it's wonderful to hear that our efforts were noticed and appreciated during your stay. We take great pride in ensuring that every aspect of our motel meets the highest standards of cleanliness and comfort, and we're delighted that this was reflected in your experience.Dear Tamara,Your satisfaction is incredibly important to us, and we're so grateful for your positive feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

6/10 Okay

Donald

Liked: Room comfort
Disliked: Property conditions & facilities
Great value
Hotel is very dated but there has been effort to update. Room was clean enough. Bed and pillows were very comfortable.
Stayed 2 nights in Feb 2024
Response from Bob on 5 Apr 2024
Dear Donald,Thank you so much for your kind words and for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you found our motel to be very nice and clean!Maintaining a clean and welcoming environment for our guests is a top priority for us, so it's wonderful to hear that our efforts were noticed and appreciated during your stay. We take great pride in ensuring that every aspect of our motel meets the highest standards of cleanliness and comfort, and we're delighted that this was reflected in your experience.Your satisfaction is incredibly important to us, and we're so grateful for your positive feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great management
The manager was fantastic in helping to ensure my stay was great.
Stayed 1 night in Feb 2024
Response from Bob on 5 Apr 2024
thank you very much for your kind words guests is something we take great pride in, and it's wonderful to know that our manager's efforts were appreciated during your time with us. We'll be sure to pass along your compliments to them.Your satisfaction is our top priority, and we're grateful for the opportunity to have played a part in making your stay enjoyable. We hope to have the pleasure of welcoming you back for another wonderful experience in the future!

2/10 Terrible

Tim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were scammers. Property indicated pet friendly and booked a room with 2 queen beds. Last minute my son decided he wanted to come with us. They charge $x for each child and $xx for each animal. It was almost midnight and we were leaving at 8 am there was no indication that there was a charge for pets. I told them i would leave the dog in the car. She said i had to pay the fee either way. I wasn't expecting much as it was a $xx room but being swindled out of another $xx ticked me off. Two queen beds to them means only 2 people can be in the room? I took photos of all the damage and nastiness and promptly showed them to her as I felt like they were the type to make false claims. Had to sleep on top of the covers of one bed due to hair and what looked like bugs on the sheets. If i wasn't so tired from driving I would have just risked it and drove the rest of the way home...
Stayed 1 night in Feb 2024
Response from Bob on 25 Feb 2024
Dear Tim,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at our motel. We take all feedback seriously as we are committed to providing a positive experience for our guests.Firstly, we regret any misunderstanding regarding the charges for additional guests and pets. Our policy clearly outlines the fees associated with extra occupants and animals, and we apologize if there was any confusion. We understand that last-minute changes can be frustrating, and we'll work on making our policies more visible to avoid any future misunderstandings.In terms of the room capacity, our intention is to provide comfortable accommodations for our guests, and we acknowledge that there may have been a misunderstanding. We will review our communication materials to ensure that it is clear how many guests our rooms can comfortably accommodate.If you have any further concerns or would like to discuss your experience in more detail, please feel free to contact us directly.

2/10 Terrible

Cyndy

Travelled with group
Disliked: Staff & service, amenities
Upon arriving I was asked to give a $45 deposit in cash with no explanation. When leaving she went and checked my room before giving me my cash back and came back and said there was blood stains on my top sheet, and she was deducting $15 to get it out. It was a few droplets. I have never heard of such a thing! Also, the bed was way too high to get up and down from safely. Very dangerous in my opinion.
Stayed 1 night in Dec 2023

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property but in great condition and very clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Clean
The room was clean. The only issue we had was that they had an aunt problem, and one of the outlets didn’t seem to be working. Overall it wasn’t a bad stay.
Stayed 1 night in Nov 2023
Response from Bob on 17 Nov 2023
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that your experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
No tissues in the room. I'm 5'5" and the bed is tohightositon
Stayed 1 night in Nov 2023
Response from Laura on 17 Nov 2023
I hope this notes finds well. We have sent your feedback to the personnel concerned. Iapologize for this bad experience. This is very disappointing to hear, but we hope you give use another chance to make it up to you. Please let me know if you want to discuss this personally.

8/10 Good

Mika

Disliked: Staff & service, amenities, property conditions & facilities
It's very old but clean. No box of tissues in room. Need more pillows to comfortably sit in bed and watch tv. Lousy coffee - no snacks available. Not enough toiletries, e.g. shower cap, makeup remover, etc. One of 2 people at checkin was not very friendly. Bed is too high to comfortably sit on edge and watch tv. Please ditch the Bible - a listing of local businesses & restaurants or sites would be beneficial.
Stayed 1 night in Oct 2023
Response from Tina on 7 Nov 2023
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service
Hotel clerk was very rude, didn’t care about how we felt about the stay, didn’t give us enough toilet paper even though we asked. Had to pay a $50 cash deposit and I had no idea that was needed, had to go get the money and it was a big inconvenience.
Stayed 2 nights in Oct 2023
Response from Bob on 7 Nov 2023
Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Convenient, clean, affordable.
Stayed 1 night in Oct 2023
Response from Bob on 7 Nov 2023
Dear Sean. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Bob on 1 Nov 2023
Hello David,We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

8/10 Good

JORDAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here because it was the most affordable option. I was watching the Oregon Ducks play at Autzen Stadium and this motel made the most sense for promixity and costs
Stayed 1 night in Oct 2023
Response from Bob on 26 Oct 2023
Dear Jordan. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tina on 26 Oct 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenience at a (gameday) price
nice mom and pop motel, adequate for after the OSU football game!
Stayed 1 night in Sep 2023
Response from Bob on 7 Oct 2023
Dear Michael. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 Excellent

Eric

Stayed 1 night in Oct 2023
Response from Bob on 26 Oct 2023
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future

10/10 Excellent

Frank, Bend

Stayed 1 night in Sep 2023
Response from Bob on 26 Oct 2023
I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.

10/10 Excellent

Kevin

Stayed 1 night in Sep 2023
Response from Bob on 2 Oct 2023
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Philomath area . We look forward to welcoming you back soon

6/10 Okay

Ryan

Super thin walls!
It was way over-priced for the quality. Biggest complaint was thinness of the walls; the guy upstairs was walking around all night and we could hear every foot step. Shampoo came in weird paper packages. The shower was very slippery. The service was negative. It was fine for a night but not a place I would ever recommend.
Stayed 1 night in Sep 2023
Response from Bob on 2 Oct 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the motel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Philomath.

2/10 Terrible

christine

Stayed 4 nights in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tina on 2 Oct 2023
Dear Susan. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

Brenda, Redmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a small hotel, it was much better than expected. I would definitely stay here again.
Stayed 1 night in Sep 2023
Response from Tina on 2 Oct 2023
Dear Brenda. Thank you for making our hotel your second home when you're in Philomath area. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips.

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing fancy, but a good value...
The Galaxie Motel is a no frills accommodation. That said, the prices are reasonable and the property and room was clean. The proprietors were very nice and accommodating and are located on premises so always available. You can tell they take pride in their property be the cleanliness.
Stayed 4 nights in Sep 2023
Response from Bob on 2 Oct 2023
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

2/10 Terrible

Randy

Stayed 2 nights in Sep 2023
Response from Bob on 7 Oct 2023
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

6/10 Okay

Sherre

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This is your typical small town motel. Not the motel's fault, but there were people sitting right outside our door smoking. No ice. Soda machine was broken. Also the bed was not a queen, probably a double.
Stayed 1 night in Sep 2023
Response from Bob on 2 Oct 2023
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a clean basic motel with no frills. If you just need a bed and a shower this fits the bill.
Stayed 1 night in Sep 2023
Response from Bob on 2 Oct 2023
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Philomath. We look forward to welcoming you back soon!

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and accommodating to our needs.
Stayed 2 nights in Aug 2023
Response from Bob on 2 Oct 2023
Dear Loren. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 Okay

Elisabeth

Stayed 1 night in Aug 2023
Response from Bob on 2 Oct 2023
Dear Elisabeth. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was spotless and very clean. We enjoyed our stay and would book it again. Thank you!
Stayed 5 nights in Jul 2023
Response from Bob on 7 Aug 2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us..

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely clean in a very quiet and peaceful area. It exceeded my expectations because the images show that it’s an older motel and given that we booked it as a last resort, worked out perfectly! I noticed that the exterior is well kept with beautiful flowers and no dust or cobwebs in sight. We’d gladly stay there again.
Stayed 5 nights in Jul 2023
Response from Bob on 3 Aug 2023
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

4/10 Poor

James

Stayed 1 night in Jul 2023

10/10 Excellent

Jered

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 1 night in Jul 2023
Response from Tina on 3 Aug 2023
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly efficient staff. Clean comfortable room.
Stayed 1 night in Jul 2023
Response from Bob on 10 Jul 2023
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

6/10 Okay

Peggy, Umatilla

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nothing unique. Small room with no amenities, but clean and quiet. Definitely NOT a $100/night place.
Stayed 1 night in Jul 2023
Response from Bob on 10 Jul 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff.

2/10 Terrible

william

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty nasty stained furniture & shower tile grout, broken sink, needed a refresh many many years ago.
Stayed 6 nights in Jun 2023
Response from Tina on 10 Jul 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Philomath.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Tina on 7 Jul 2023
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Philomath , Corvalliis area. We look forward to welcoming you back soon!

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Galaxy stay
Great customer service. Great clean room and comfy bed
Stayed 1 night in Jun 2023
Response from Tina on 28 Jun 2023
Dear Gina. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is very clean; The staff is nice.
Stayed 1 night in Jun 2023
Response from Tina on 22 Jun 2023
Dear Phillip, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Judy Lee Gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
The property was clean and neat and very well maintained. The room was comfortable and clean. They do not have a plug in the bathroom for hairdryer. Limited plugs in room. They had a refrigerator and microwave which was nice.
Stayed 2 nights in Jun 2023
Response from Bob on 22 Jun 2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second visit at the Galaxie Motel. Both times it has surpassed my expectations. It does allow pets but you woudn't know it if you were allergic (I'm allergic). Hard floors and very clean make it wonderful. The first time I visited was with my family and this time I'm here solo. I'm a light sleeper and I don't have any disturbances here. I highly recommend the Galaxie. It is my favorite lodging in this Corvallis/Philomath area.
Stayed 1 night in Jun 2023
Response from Bob on 22 Jun 2023
It brings me a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate trust. Don't hesitate to call us if there's anything we can help you with for your next trip

6/10 Okay

Pete

Stayed 3 nights in May 2023
Response from Tina on 26 Jun 2023
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Philomath. We look forward to welcoming you back soon!

10/10 Excellent

C Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we arrived, we felt safe and pampered. The room was so clean and the surroundings were quiet and peaceful. The manager was waiting for us when we arrived. We never saw the maid, but each morning when we left, the room was cleaned, our towels were replaced with fresh ones and our bed was made. Couldn't be happier.
Stayed 3 nights in May 2023
Response from Bob on 9 May 2023
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean!
Nice little hotel. Clean area and clean room. Felt safe and quite. Would definitely stay again.
Stayed 1 night in Apr 2023
Response from Bob on 23 Apr 2023
Dear Peter. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute stop. Quiet area, no issues with room, comfortable bed and hot water. Friendly staff
Stayed 1 night in Feb 2023
Response from Bob on 2 Mar 2023
Dear Patricia. Thank you for taking the time to review your stay with us. I am very happy tohear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

8/10 Good

Gema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest motels I have ever stayed at. Well taken care of and attentive staff.
Stayed 3 nights in Feb 2023
Response from Bob on 22 Feb 2023
Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is simple and has what I need. The price is right. The place is very clean, which I appreciate above all else in an affordable room.
Stayed 1 night in Feb 2023
Response from Bob on 22 Feb 2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us

8/10 Good

Hisae

Liked: Cleanliness, staff & service, property conditions & facilities
People are nice.
Stayed 3 nights in Jan 2023
Response from Bob on 6 Feb 2023
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I amvery happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.