Hotel Serra da Estrela

3.0 star property
Hotel with free breakfast, near Crystal Palace

Choose dates to view prices

Photo gallery for Hotel Serra da Estrela

Lobby sitting area
Standard Double Room | Minibar, free WiFi
Quarto Quintuplo | Living room | 14-inch TV with satellite channels
Free daily buffet breakfast
Exterior
Located in the Historic Center, Hotel Serra da Estrela welcomes travelers with a breakfast buffet and complimentary in-room WiFi. Guests can relax in the lobby's television area or use the convenient laundry services. Previous visitors consistently praise the helpful hotel staff.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Single Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
Wardrobe
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Triple Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
Wardrobe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Standard Quadruple Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Bunk Bed

Quarto Quintuplo

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 5
  • 3 Single Beds and 1 Single Bunk Bed OR 1 Double Bed, 1 Single Bed and 1 Single Bunk Bed
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About the area

Located in Petrópolis, Hotel Serra da Estrela is in the city centre. Crystal Palace and Expeditioners Square are local landmarks, and travellers looking to shop may want to visit Shopping Vilarejo Itaipava and Itaipava Market. Petropolis Wax Museum and Free Flight Ramp of Simeria are also worth visiting.
Map
Rua Washington Luíz, 21, Centro, Petrópolis, RJ, 25655-005

What's nearby

  • House of Santos Dumont Museum - 7 min walk - 0.6 km
  • Bohemia Brewery - 10 min walk - 0.9 km
  • Imperial Museum - 10 min walk - 0.9 km
  • Crystal Palace - 11 min walk - 1.0 km
  • Cathedral of Saint Peter of Alcantara - 11 min walk - 1.0 km

Getting around

  • Jardim Primavera Station - 35 min drive
  • Rio de Janeiro International Airport (GIG) - 73 min drive

Restaurants

  • ‪Sucão - Cozinha Saudável - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪Doces Húngaros - ‬5 min walk
  • ‪Tic Tac Restaurante e Bar - ‬2 min walk
  • ‪Kafta - ‬3 min walk

About this property

Hotel Serra da Estrela

Hotel near Crystal Palace
Hotel Serra da Estrela provides amenities, such as a free breakfast buffet and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A 24-hour front desk, a TV in reception and laundry services
  • Smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Serra da Estrela offer comforts such as free WiFi and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and soap
  • 14-inch TVs with satellite channels
  • Ceiling fans and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 14-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 26 December 2024 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Hotel Serra da Estrela
Hotel Serra da Estrela Petropolis
Serra da Estrela Petropolis
Hotel Serra da Estrela Hotel
Hotel Serra da Estrela Petrópolis
Hotel Serra da Estrela Hotel Petrópolis

Frequently asked questions

Is Hotel Serra da Estrela pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Serra da Estrela?

This property doesn't offer parking.

What time is check-in at Hotel Serra da Estrela?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Serra da Estrela?

Checkout is at noon.

Where is Hotel Serra da Estrela located?

Located in Historic Center, this hotel is within a 15-minute walk of Vale do Paraíba and Crystal Palace. Petropolis Wax Museum and Expeditioners Square are also within 10 minutes.

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Reviews

Hotel Serra da Estrela Reviews

6.8

7.0

Cleanliness

7.8

Location

8.0

Staff & service

6.4

Eco-friendliness

6.2

Property conditions & facilities
Rating 10 - Excellent. 98 out of 501 reviews
Rating 8 - Good. 150 out of 501 reviews
Rating 6 - Okay. 139 out of 501 reviews
Rating 4 - Poor. 72 out of 501 reviews
Rating 2 - Terrible. 42 out of 501 reviews

Reviews

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatful ancient city 🏙️
Stayed 1 night in Dec 2024

8/10 Good

Fábio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preço justo

Excelente custo beneficio
Stayed 1 night in Nov 2024

8/10 Good

Tania

Liked: Staff & service
O hotel entrega ao hóspede serviços compatíveis com o valor da diária.
Stayed 3 nights in Sep 2024

8/10 Good

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa relação de custo benefício, excelente localização para acessar a rua Teresa
Stayed 1 night in Dec 2023

8/10 Good

ANDREA LEAL DOS

Liked: Cleanliness, staff & service
Hotel custo beneficio...precisa de uma boa reforma. Funcionários e localidade excelentes.
Stayed 1 night in Nov 2023

6/10 Okay

Ana Karoline Santos Soares

Liked: Cleanliness, staff & service
Hotel simples, café da manhã simples. O bom é que é perto do centro.
Stayed 2 nights in Jul 2024

6/10 Okay

Tania

Liked: Staff & service

Bom custo benefício.

O hotel oferece comodidades compatíveis com o valor da diária. O banheiro era bem amplo e limpo.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom custo-benefício, de modo geral.
Stayed 1 night in Sep 2024

10/10 Excellent

sad jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo ótima estadia . Fácil acesso super bem tratado por todos lugar confortável silencioso bastante conforto !
Stayed 5 nights in Nov 2023

6/10 Okay

Alice

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel antigo, com pouca manutenção, indico somente para poucas noites, a localização é boa. O ponto positivo fica por conta do atendimento e café da manhã, a Sra Norma é super atenciosa e simpática!
Stayed 1 night in Sep 2023

8/10 Good

PAULO R

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Media+

Localização excelente, cafe da manha muito bom. Instalações precisam de reformas urgentes, banheiros precisa pintar o teto. No geral valeu a estadia.
Stayed 2 nights in Sep 2023

6/10 Okay

Daniele

Liked: Staff & service
Localização muito boa. As acomodações são bem razoáveis. Só pra uma noite mesmo.
Stayed 1 night in Sep 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos muito! Café da manhã bacana! Quarto simples com tudo certo, de acordo com o anúncio. Bem acessível!
Stayed 1 night in Sep 2023

6/10 Okay

Hosana

Disliked: Room comfort

Média

Razoável, custo beneficio atende, blz e conforto deixa a desejar
Stayed 1 night in Dec 2024

2/10 Terrible

Pedro

Disliked: Property conditions & facilities, room comfort

nunca mais piso

não voltaria bizarro a chave do quarto ter que ficar na recepção caso vc saia pra qualquer lugar da cidade, e o cafe da manhã mt pobre
Stayed 1 night in Jul 2024

6/10 Okay

Marley

Liked: Cleanliness, staff & service

bom custo benefício.

Razoavel, tem muito a melhorar nas instalações, pinturas claras, janelas e ventilações, ar condicionados. Camas boas e higiênicas, chuveiro com serpentina excelente. Banheiros pequenos e sistemas de ralos e descargas péssimos
Stayed 2 nights in Dec 2024

4/10 Poor

Ana

Disliked: Cleanliness, staff & service
É bem simples.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ephraim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My entire experience the first time being in Brazil and in Rio I couldn’t ask for anything more the service was wonderful I love the staff there and the people of Rio are beautiful people they’re good drivers and very personable
Stayed 5 nights in Feb 2024

6/10 Okay

Dandara

Liked: Staff & service
Eu gostei pelo valor que paguei.... Os funcionários são muito bem educados, essa parte eu amei muito! Poderia só ter mais variedades na televisão mais de resto não tenho muito o que reclamar
Stayed 2 nights in Mar 2024

10/10 Excellent

Andréa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fim de semana sensacional

Terceira vez que nos hospedamos e foi sensacional a estadia. Atendimento excelente desde a recepcao. A senhora que prepara o café da manhã muito carinhosa e faz com amor. A localização é perfeita. So nao curti a cor, pois o primeiro andar em tom escuro era mais lindo. Voltarei e continuarei indicando aos amigos.
Stayed 2 nights in Mar 2024

2/10 Terrible

CHARLES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel tipo abandonado

A estadia não foi ruim, foi péssima, o quarto muito sujo, o banheiro cheio de lodo e mofo, as paredes manchadas de imaginem o que... O local era um ex motel que virou hotel, foi a primeira e a última vez que me hospedei neste lugar. Lamentável por ser uma boa localização. Papel higiênico precisa pedir na recepção.
Stayed 1 night in Dec 2024

4/10 Poor

Mônica

Disliked: Cleanliness, property conditions & facilities, room comfort

Não se hospede.

O hotel está muito mal preservado. Quarto estava sujo, cama desconfortável. Para se ter ideia, a saboneteira no box estava imunda com restos de sabonete e pelos. O chão do quarto deixou as solas dos pés sujos. Não há preocupação e cuidado com o hotel. A única vantagem é a ótima localização.
Stayed 3 nights in Dec 2024

2/10 Terrible

Simone

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Veja comentarios antes de alugar

Cama cheio de fungos, quarto cheio de mofo, televisao impossivel de assistir, nao tem vaga no estacionamento fora que na Internetas fotos do hotel sao totalmente diferen te da realidade, o café è simples mas pelo menos da pra tomar um bom cafe da manha.
Stayed 2 nights in Oct 2023

8/10 Good

Bruno

Liked: Staff & service
Estádio ok, sem imprevistos ou problemas
Stayed 1 night in Oct 2023

8/10 Good

ISRAEL

Liked: Cleanliness, staff & service, room comfort

Bom Custo X Benefício

hotel bem honesto no custo benefício, encontrei o quarto limpo e higienizado, a questão das vagas de garagem no site não estão bem claras, sugiro entrar em contato com o hotel para reservar a vaga antecipadamente, aliás o que pega é a comunicação via whatsapp, o retorno é bem demorado e o tel fixo ninguém atende, a sorte que eu tive uma pessoa que viu pessoalmente no hotel os detalhes, café da manhã simples porém saboroso, atendimento bom, solícito.
Stayed 3 nights in Jul 2024