Search Hotels Near Penrith Museum of Printing, Sydney

"Best"

"Amazing staff and service, definitely coming back! "

"Have stayed a few times here over recent years. Nice hotel in general. Restaurants are good, somewhat pricey compared to surrounding restaurants but consistent. Rooms do need a refresh, particularly bathrooms. Markings/grime on tiles in showers. Low water pressure in shower. Toilets flushing and running water from cistern needing to press a number of times to stop. Just feels a bit dated for the price paid. A good hotel but used to be great. Noise from hotel and street on city side of hotel seemed extra loud. Even from top floor. Double glazing or other insulation would be good. "

"Try vacuuming under the bed.Lots of dust."

"The whole stay was beautiful! "

"Staff friendly. Included breakfast appreciated but average. Room much smaller than photo. Weird bathroom no privacy. No view. Tiny fridge. No utensils etc "

"N/A"

"Comfortable bed and pillow. Spacious room . Friendly staff. Good customer service! A great place to stay when travelling to and from Sydney International Airport. "

"Normally Quest properties are very consistent but this trip was extremely poor. I and my family arrived at 5pm to check in which went smoothly. We then parked the car and then proceeded to our 2 bedroom apartment. We had a shock when we went in to discover that instead of ordering a Queen and 2 single beds, we received 2 Queen beds. Since we were travelling as a family unit and my son and daughter are both aged 20 and 18 respectively, this was unacceptable. I went back to see the concierge who then proceeded to tell me that he had no note here to say that the room should be in that configuration. I checked my booking through Expedia and showed him that it was indeed ordered that way. He simply stated to me that it was out of his control, housekeeping had gone home and there was nothing he could do. I was flabbergasted. This was completely unprofessional and unacceptable. He just left me hanging. It was the worst example of customer service I have seen in many a day . There was no offer to placate me or make up for it with free parking or any real attempt at any concession. Terrible. My son was forced to sleep on the lounge that night. There was no extra bedding available- not a sheet or a blanket that we could give him. It was a terrible example of when a hotel gets things horribly wrong and arrogance at the front desk to even try and offer a solution. "