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"Rooms were very clean, the bed was super comfortable, the rainfall shower was a lovely addition. The underground parking was very secure. Definitely recommend this hotel to anyone visiting Sydney, and I would definitely stay here again. "

"Extremely nice and helpful staff, clean room"

"Very spacious and convenient location"

"Hi Team Shangri-La, We had a fantastic day and a very enjoyable stay. From arrival, the experience was excellent. Concierge greeted us straight from our Uber and assisted with our bags, and check-in was handled brilliantly. We were able to check in early, and our luggage was already in the room before we arrived, which was greatly appreciated. We stayed in Room 2612, and the harbour views were absolutely lovely. We also spoke with in-room dining. There was a small hiccup with one snack, however the bill was quickly adjusted to reflect this. Everything else we ordered was quite good, and the matter was handled promptly and professionally. Overall, it was a really positive experience and a credit to your team. Please pass on our thanks. Kind regards, Clint"

"Room, staff, service all brilliant"

"Yes very thing supper "

"The staff was helpful and organised enough cups and glasses for us. No cutlery or plates in the room. Friendly reception staff. Breakfast varied over the days and something for everyone. Staff that filled up the breakfast buffet and cleared the tables were very friendly."

"Nice and quiet plus convenient location "

"The room is very comfortable with noise reduction and variable light settings and modern bathrooms. Staff is highly professional. I just love the convenience of late night bars and bistro to enjoy a beer at ground floor to catch up with old friends while the kids are asleep without having to leave them far behind. "