Search Hotels Near Penllyn Leisure Centre, Bala

"Staff weren't warm or welcoming at all during breakfast, felt like I was a hinderance more than a welcomed and paying guest. Someone from the staff let themselves into my room whilst I was in bed. The room was okay and I had parking at the back when I arrived although it was rammed when I got back after being out. Friendlier and warmer staff would make all the difference."

"Clean and comfortable rooms but breakfast was probably one of the worst I’ve had in a hotel stay. "

"It was just little things that stopped me giving it 4 stars. We had 4 rooms and all didn't have a second toilet roll and one had barely half of a roll. Ours was missing a large towel and our message to them wasn't actioned. The hotel itself is well positioned right next to a Co-Op where you can pre-book car parking."

"Loved our stay"

"Parking was fine plenty of space.Really enjoyed spa not overly busy and relaxing .Staff really friendly incuding reception and barman in tge glasshouse . "

"Amazing place, lovely staff. Located in a quiet area close to nature. Highly recommended. "

"Nice hotel rooms were clean and tidy, good shower. Staff we found one member of staff quite rude to my wife when we arrived so wasn’t a good start. The bar staff on the Saturday evening were excellent 2 lads and a girl behind the bar really did shine, and won us back. Breakfast was poor on the Sunday morning. We didn’t really know how breakfast and would stop to help. No side plates no glasses for your orange juice , the bread box was empty for too long. The breakfast was warm and that’s about it. Nice hotel few faults, we won’t go back."

"Staff and the quality of the food were the only positives. General maintenance and cleanliness were extremely low with our room having a broken window hinge, the bin lid broken off, spit covering the bedroom mirror, the bath taps being brown around the outside, the toilet seat being the incorrect size for the toilet and the bath clearly had had a water leak that had damaged the side and not been replaced/covered. The spa was equally as bad with scum marks around the hot tubs and general lack of repair and maintenance in all areas... A toilet door lock came completely off in my hand!"

"A wonderful stay at Oakley Hotel! The rooms are full of charm — beautifully old-style yet surprisingly comfortable. Dinner, we are steak pie which was delicious and breakfast were both delicious, and the staff were warm and welcoming throughout. Highly recommend!"