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"Clean room, good hygiene, staff was helpful "

"Extremely dirty, old facilities for towels and other amenities, looked fancy from outside but dirty from inside tooms"

"Excellent rooms and staff"

"Overall stay was good. Food was excellent. Service was average. Reception staff was not not customer friendly. Verbal instruction were given. The checkin time & check out time was different than what was mentioned in the reservation. The entry fee to the Lavasa was extra to the customers, who booked the hotel there. This needs to be mentioned specially during room booking in these hotels."

"Food not upto par. Public bathrooms not clean and unfriendly service."

"Courteous and helpful staff Rooms comfortable and clean"