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"Overall stay was good. Food was excellent. Service was average. Reception staff was not not customer friendly. Verbal instruction were given. The checkin time & check out time was different than what was mentioned in the reservation. The entry fee to the Lavasa was extra to the customers, who booked the hotel there. This needs to be mentioned specially during room booking in these hotels."

"We (family of 4) had a wonderful stay at Essentia Premier, staff were incredibly welcoming, helpful. Rooms were spot on, clean very well maintained, front desk staff were excellent, she even upgraded my parent's room to ensure we stay next to each other. Breakfast at thier restaurant Citron is another highlight breakfast is amazing, overall we had a fantastic time at this place and would definitely recommend for families."

"Every thing is upto the mark"

"Stay was amazing, neat and pleasant"

"The TV and internet were not working. The flush was leaking and the entire room had a foul seepage smell.We had to shift in a room designed for differently able people which was comparatively a lot more smaller. The drain was blocked and overflowing in the shower area. Green tea was not available. Overall pathetic experience .I want a refund . "

"Excellent property. Very polite staff . food was very good"

"Electricity was blinking couple of time during our stay. Stay away from Front Desk Trainee. She wanted me to charge Rs. 500 to make duplicate Key. "

"Fantastic place, very courteous staff. Great water sports and good food as well. Great views as well. "