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"Every thing is upto the mark"

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"New building at great course in the hills. Nice quick step away from the city. Quality of furnishings could be better and the overall house keeping cleanliness has much room to improve. This is true for the new Iconic and the original Residences. My experience from visiting several times over tha past 5 years."

"The TV and internet were not working. The flush was leaking and the entire room had a foul seepage smell.We had to shift in a room designed for differently able people which was comparatively a lot more smaller. The drain was blocked and overflowing in the shower area. Green tea was not available. Overall pathetic experience .I want a refund . "

"Overall stay was good. Food was excellent. Service was average. Reception staff was not not customer friendly. Verbal instruction were given. The checkin time & check out time was different than what was mentioned in the reservation. The entry fee to the Lavasa was extra to the customers, who booked the hotel there. This needs to be mentioned specially during room booking in these hotels."

"The staff was amazing, polite and kind. The property is kept very well except for the outdoor jacuzzi tub needed cleaning "