"Staff excellent and helpful we only ate breakfast which was very good and self serving. The rooms clean and comfortable as was the lounge/bar live music most of the time. Third visit and will return in the future."
"Staff excellent and helpful we only ate breakfast which was very good and self serving. The rooms clean and comfortable as was the lounge/bar live music most of the time. Third visit and will return in the future."
"The hotel was very ‘tired’ looking. Our room had condensation on a large window that wouldn’t go, it looked awful! Broken window in the bathroom. The bed!!!! On wheels with spindly little legs, every turn was accompanied with squeaks and springs going. The room had a ‘smoky’ smell, clearly it had been smoked in. The paint in the room was patchy and NOTHING like the photos on line. How is this a 3 star hotel????? 2 at best and that’s being generous. Hideous loud talking neighbour. 10am chuck out...
"The hotel was very ‘tired’ looking. Our room had condensation on a large window that wouldn’t go, it looked awful! Broken window in the bathroom. The bed!!!! On wheels with spindly little legs, every turn was accompanied with squeaks and springs going. The room had a ‘smoky’ smell, clearly it had been smoked in. The paint in the room was patchy and NOTHING like the photos on line. How is this a 3 star hotel????? 2 at best and that’s being generous. Hideous loud talking neighbour. 10am chuck out...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Our stay was very pleasant. Exceptionally friendly staff, particularly Sarah, who always went above and beyond to satisfy our every need Bedroom was a tad small.
Food was excellent, with a really good variety to choose from.
Breakfast in the Pullman was very different and most enjoyable.
Will definitely stay there again.
Our stay was very pleasant. Exceptionally friendly staff, particularly Sarah, who always went above and beyond to satisfy our every need Bedroom was a tad small.
Food was excellent, with a really good variety to choose from.
Breakfast in the Pullman was very different and most enjoyable.
Will definitely stay there again.
Beryl
Reviewed December 8, 2021Reviewed December 8, 2021
Friendly hotel and restaurant in a beautiful location by the river Stour and. nature reserves - ducks, swans, herons ...
Served by hourly bus direct from Poole, or use the very frequent services to Kinson and walk 11-15 minutes across the nature reserve
Friendly hotel and restaurant in a beautiful location by the river Stour and. nature reserves - ducks, swans, herons ...
Served by hourly bus direct from Poole, or use the very frequent services to Kinson and walk 11-15 minutes across the nature reserve
My partner and I stayed here for a weekend break, and we were both very happy with the hotel. From the friendly and welcoming staff, to the little extras in our spotlessly clean room, everything exceeded our expectations. Dinner was excellent, and the cooked breakfasts were agood way to start the day! We would highly recommend for anyone looking for a weekend away.
My partner and I stayed here for a weekend break, and we were both very happy with the hotel. From the friendly and welcoming staff, to the little extras in our spotlessly clean room, everything exceeded our expectations. Dinner was excellent, and the cooked breakfasts were agood way to start the day! We would highly recommend for anyone looking for a weekend away.
Never really write reviews but maybe that goes some way to show how impressed I was. Staff feel as though they care about the place and in a world where customer service in hospitality is struggling it was so refreshing. Will definitely be back next time I have to stay in the area. Food was excellent for the price point.
Never really write reviews but maybe that goes some way to show how impressed I was. Staff feel as though they care about the place and in a world where customer service in hospitality is struggling it was so refreshing. Will definitely be back next time I have to stay in the area. Food was excellent for the price point.
Tom
Reviewed September 24, 2026Reviewed September 24, 2026
The staff were very friendly, welcoming and contactable at all times, the accommodation was clean and very comfortable, everything we needed was in the room.
There was plenty to choose from for breakfast whether hot or cold and all hot food was cooked to order.
I would highly recommend this guest house and would definitely stay again.
The staff were very friendly, welcoming and contactable at all times, the accommodation was clean and very comfortable, everything we needed was in the room.
There was plenty to choose from for breakfast whether hot or cold and all hot food was cooked to order.
I would highly recommend this guest house and would definitely stay again.
Brian & Maggie
Reviewed November 21, 2016Reviewed November 21, 2016
Fantastic one might stay for a wedding. Huge room and bathroom, tea and coffee and Tv in the room. Super clean and friendly owner. Excellent breakfast all freshly cooked along with cereals and fruit. Parking on site and easy walking to the town. Will definitely go back.
Fantastic one might stay for a wedding. Huge room and bathroom, tea and coffee and Tv in the room. Super clean and friendly owner. Excellent breakfast all freshly cooked along with cereals and fruit. Parking on site and easy walking to the town. Will definitely go back.
Claudia
Reviewed October 11, 2026Reviewed October 11, 2026
Service was amazing from the moment we stepped inside.
We had a drink in the bar before we went out, and we both said we wished we were staying at the hotel for dinner as the service was brilliant. The personal touch made a huge difference.
The room was to the highest standard and certainly did not disappoint.
Only reservation and this is scraping the barrel, however I hope they can be helpful to someone:
We were on the ground floor, and had some heavy footed people upstairs - I...
Service was amazing from the moment we stepped inside.
We had a drink in the bar before we went out, and we both said we wished we were staying at the hotel for dinner as the service was brilliant. The personal touch made a huge difference.
The room was to the highest standard and certainly did not disappoint.
Only reservation and this is scraping the barrel, however I hope they can be helpful to someone:
We were on the ground floor, and had some heavy footed people upstairs - I...
The staff Alex, Alex, Elliot, Izabella, Dan, Pedro, Giovanni, Jacopo, Eleanor, Ollie, Carlotta, Beatrice, Jason and last but not least Maddie and Andy the chef that came in early on our last morning to cook us breakfast and serve as we had a coach to catch before the restaurant was open were all so welcoming and warm throughout our stay Thank you from the CWU Grampian & Shetland Branch
The staff Alex, Alex, Elliot, Izabella, Dan, Pedro, Giovanni, Jacopo, Eleanor, Ollie, Carlotta, Beatrice, Jason and last but not least Maddie and Andy the chef that came in early on our last morning to cook us breakfast and serve as we had a coach to catch before the restaurant was open were all so welcoming and warm throughout our stay Thank you from the CWU Grampian & Shetland Branch
Had a lovely Halloween stay in Burley, such a great location in the New Forest. Really appreciated the friendly staff, lovely welcoming bar, and the superb Halloween decorations which really set the scene and mood.
Had a lovely Halloween stay in Burley, such a great location in the New Forest. Really appreciated the friendly staff, lovely welcoming bar, and the superb Halloween decorations which really set the scene and mood.
Anthony
Reviewed November 1, 2026Reviewed November 1, 2026
Fantastic property located within a very relaxing setting, all the staff are very friendly and can’t do enough to help!, rooms are very clean and spacious can’t sing the praises of this place enough will most definitely be staying again!!
Fantastic property located within a very relaxing setting, all the staff are very friendly and can’t do enough to help!, rooms are very clean and spacious can’t sing the praises of this place enough will most definitely be staying again!!