Ratings based on 521 verified reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 15 Mar 2020
Amazing hotel, with super helpful and friendly staff.
Comment from Hotel Management
18 Mar 2020 by Team ITC Grand Central, Hotel Management
Dear Guest, Greetings of the day!! Thank you so much for sharing your valuable feedback with us . We are delighted to know that you had a memorable experience with us. We look forward to the opportunity to host you again.
5 out of 5
by a verified traveller

Posted 27 Feb 2020 on Hotels
Most comfortable stay ever had.
Comment from Hotel Management
18 Mar 2020 by Team ITC Grand Central, Hotel Management
Dear Guest, Greetings of the day!! Thank you so much for sharing your valuable feedback with us . We are delighted to know that you had a memorable experience with us. We look forward to the opportunity to host you again
3 out of 5
by a verified traveller

Posted 25 Feb 2020
Quite an ok property. Nothing great. The commode was worn out and so were other aspects of the room. I wouldn't say it was run down but not of the class that you pay for
Comment from Hotel Management
25 Feb 2020 by Atika Singhal, Hotel Management
Dear Guest, Thank you for your feedback. We wish to connect with you in details to understand the issues you faced during your stay. Request you to share your contact details with us. Regards
4 out of 5
by a verified traveller

Posted 17 Feb 2020
Comment from Hotel Management
18 Feb 2020 by Atika, Hotel Management
Thank you so much for the feedback. We look forward to welcoming you back soon at our hotel.
5 out of 5
by a verified traveller

Posted 17 Feb 2020 on Hotels
Comment from Hotel Management
18 Feb 2020 by Atika, Hotel Management
Thank you so much for the feedback. We look forward to welcoming you back soon at our hotel.
4 out of 5
by a verified traveller

Posted 12 Feb 2020
Comment from Hotel Management
18 Feb 2020 by Atika, Hotel Management
Thank you so much for the feedback. We look forward to welcoming you back soon at our hotel.
5 out of 5
by a verified traveller

Posted 8 Feb 2020 on Hotels
Great property at a great location
Comment from Hotel Management
10 Feb 2020 by Atika, Hotel Management
Thank you so much much for the lovely feedback. We look forward to welcoming you back soon at our hotel.
3 out of 5
by a verified traveller

Posted 3 Feb 2020 on Hotels
I had stayed in this hotel in 2019. Hotel stopped water bottles to carry outside, that was disappointment. Also, Morning breakfast was very crowded. Nazia helped me to secure a room at the last minute. Thanks
Comment from Hotel Management
10 Feb 2020 by Atika, Hotel Management
Thank you so much much for the lovely feedback. We look forward to welcoming you back soon at our hotel.
5 out of 5
by a verified traveller from Ottawa

Posted 30 Jan 2020
This property was beautiful. 5 star hotel, definitely. I used the spa and pool, great service, clean facilities. Breakfast was incredible - so many choices and all of them delicious. :)
Comment from Hotel Management
3 Feb 2020 by Team ITC Grand Central, Hotel Management
Dear Guest, Greetings of the day!! Thank you so much for sharing your valuable feedback with us . We are delighted to know that you had a memorable experience with us. We look forward to the opportunity to host you again.
5 out of 5
by a verified traveller

Posted 29 Jan 2020 on Hotels
Comment from Hotel Management
3 Feb 2020 by Team ITC Grand Central, Hotel Management
Dear Guest, Greetings of the day!! Thank you so much for sharing your valuable feedback with us . We are delighted to know that you had a memorable experience with us. We look forward to the opportunity to host you again.