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"The hotel doesn’t live up to its photos. The elevators were noticeably dirty, our room smelled like cigarette smoke, and the air conditioning wasn’t working when we arrived. We called the front desk and spoke with Melanie, who said the hotel was fully booked so we couldn’t switch rooms, but that an engineer would come up to fix the AC. Forty minutes passed and no one showed up, so we called again. This time we were told the engineer had already reset the thermostat remotely, but the room was still warm and stayed that way all night. We also noticed rooms showing as available online while being told the hotel was at capacity, which was confusing. By then it was past 10:30pm and we were tired, so we let it go. Not a great night’s sleep. The one highlight was the valet team, who were genuinely kind and went out of their way to help."

"The staff throughout the property was excellent, from housekeeping to dining and front desk"

"Excellent stay! "

"Clean room"

"Great experience and I would stay again clean room. The only thing I would change is I would get roku tv so people cam watch good movies"

"Great staff"

"Very well managed all around. "

"Breakfast was free but was poor and from provided options most were not available. Was better to go out for breakfast. Had a huge bar, but was closed both days. "

"Was very clean and enjoyed my stay"