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Guest reviews

3.2/5
25 reviews
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

Parking included
Parking Available
Room service

Map

Explore the area

Popular LocationSt. Stephen's Church6 min walk
Popular LocationGovernment Botanical Gardens12 min walk
Popular LocationGovernment Museum3 min drive

Choose dates to view prices

  • Super Deluxe Room

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsSuper Deluxe Room
  • Deluxe Room

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Room

About this area

Ooty

Hotel Sapphire Grand is located in Ooty. The area's natural beauty can be seen at Nilgiri Hills and Ooty Lake, while Government Botanical Gardens and Ooty Rose Garden are popular area attractions.

Visit our Ooty travel guide
Map
Popular Location

What's nearby

  • St. Stephen's Church - 6 min walk
  • Government Botanical Gardens - 12 min walk
  • Government Museum - 3 min drive
  • Ooty Lake - 8 min drive
  • Thread Garden - 9 min drive

Getting around

  • Ooty Udhagamandalam Station - 19 min walk
  • Coimbatore (CJB) - 89 min drive

About this property

Hotel Sapphire Grand

Hotel with free parking, walk to Nilgiri Hills
Self parking, 24-hour room service and free self-parking are available at this hotel. Rooms offer 24-hour room service and phones.
Hotel Sapphire Grand offers 13 forms of accommodation.

Property amenities

Parking and public transport

  • Free self parking
  • Self parking (surcharge)

Food and drink

  • 24-hour room service

Room amenities

More

  • Iron/ironing board (on request)
  • Phone

Policies

Special check-in instructions

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Pets

Pets are allowed for an extra charge

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Sapphire Grand Ooty
Hotel Sapphire Grand
Sapphire Grand Ooty
Sapphire Grand
Hotel Sapphire Grand India/Ooty
Hotel Sapphire Grand Ooty
Hotel Sapphire Grand Hotel
Hotel Sapphire Grand Hotel Ooty

Frequently asked questions

Can I cancel my reservation for free at Hotel Sapphire Grand and receive a full refund?
Yes, Hotel Sapphire Grand offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Sapphire Grand cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Sapphire Grand pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
Where is this hotel located?
Situated in Ooty, this hotel is within a 15-minute walk of Nilgiri Hills and Government Botanical Gardens. Ooty Rose Garden and Ooty Lake are also within 2 miles (3 km). Ooty Udhagamandalam Station is 19 minutes by foot.

Guest reviews

Overall score and ratings for Hotel Sapphire Grand

3.2
Guest rating
5 - Excellent
5
4 - Good
7
3 - Okay
6
2 - Mediocre
2
1 - Poor
5
3.1
Cleanliness
3.6
Service and Staff
3.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget stay

If you don't have other options it's ok to stay here. Cleanliness is not so good.

Stayed 1 night in Jun 2017

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience. Do not try this!

Poor management, leaking bathroom all over, poor amenities. Provided extra mattress while the booking was for king size bed. Very bad experience and handling of customers. Only pro is that its close to the bus stop at Ooty. Nothing else!

Stayed 1 night in Jun 2017

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic

Not at all satisfied. Gave us room no 205 which was pathetic. Geyser non functional and leaking. Flush seat broken. No redressal of these grievance either.

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FOR COMFORT STAY

VERY HAPPY WITH THE SERVICE PROVIDED BY HOTELS .COM.WE HAVE ENJOYED THE STAY, RESPONSIBLE STAFF,LAND SCAPPED SORROUNDINGS,FAMILY FREINDLY HOTEL WITH GOOD BREAK FAST

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort
Good Hotel to Stay

The hotel room was very good and clean, the rooms in second block are good. Food was also good but the only problem lies is in the room service as that took some extra time when ever we had a requirement. Rest the hotel is good for 1 to 2 nights stay. Ample space was available for car park and the hotel is easy to locate.